CosmoProf

Standard beauty supply store

I shop at the Champaign and Mattoon locations, since I live in-between both cities, but this location was a review option, since I searched for it while visiting my daughter. We were too late to shop at this lcation.
I am going to review the Champaign and Mattoon locations, in hopes someone from corporate will read this.
I enjoy shopping at both locations. The stores are clean, well-organized, and both staffs are friendly and helpful!
I must say, though, that I was at the Champaign store this past spring (2018), and asked for help from who I thought was a new associate. She went on-and- on to convince me to buy this certain product, even though I had never heard of the brand. I bought it against my instinct because she was so insistent. I hated it. Returned it, and of course. They returned my money without hesitation. The woman who pushed the production me was the district manager, and there was a company kick-back for sales of that product!! That made me angry. They had felt badly for me when the DM was manipulating me. If I did not like Becky, the store manager, so much, I would have taken my business elsewhere. When the DM is not there, you can trust the store employees advice.

Friendly staff. So glad there is a good professional supply house in my area.

Clean safe Covid-19 practicing. They have almost everything you need.

Great staff! Always welcomes you with a smile.

Wonderful personnel. Always willing to help

Always a pleasure to see these ladies

I can always find what I am looking for

Very friendly and helpful!

Helpful, nice selection

Always a pleasure

Great store

Hand lotion amazing

Love!