United States Postal Service

Friendly with a smile and super fast. What else can you ask for

Great people that provide a good service.

Someone one starred you to be an ***

Fast in and out.

Only one person was working the counter. There were several people in line and finally after about 20 minutes a second person came up to back them up.

The apartment building where I live gets mail delivered only a couple times per week. Therefore, anything any bills etc we mail doesn't get picked which causes our bills to get paid late. Also, those of us who receive medication or medical supplies by mail don't receive them when we need them. One day, there was 1 of those white tubs they carry mail in left setting outside our office door. The office was closed. If I could give 0 stars I would.

Didn't get our water bill in our mailbox, so we forgot to pay it on time. I checked informed delivery email today and see a delinquent notice coming, but the shut off date is for today. Called the water department and they said they sent the notice out 9 days ago so they are not sure why the post office took so long. The weather was fine besides one day, so I don't know their excuse since the phone number is a automated 800 number ...

I HAVE NOT RECIEVED MY PACKAGE that's 5 days late , I haven't received my paycheck in the mail that was suppose to arrive Friday ! Here it is Tuesday and I have no mail still !!

It’s sad that I have to come weekly to pickup my mail. Otherwise I won’t receive it but MAYBE twice a week. Gets old real fast.
They coded my mail as “unable to access location” but there’s a direct pull up to my front door. You can step right out your car and be at my front door. It’s never inaccessible.

Was told by carrier that GPS indicated package was mistakenly delivered to my address. I informed them that no package was seen by anyone at this residence. Then I receive a letter threatening to have law enforcement stop by to remedy this situation. I am upset that my integrity is being questioned due to the failure of this office. Over the past year I have personally delivered mail to neighbors about 3 times that was delivered to my address, accentuating the incompetence. I called the 800 number but of course get nothing but an automated operator. I plan on visiting the local office and speak to someone regarding this situation.

I wish I could do zero stars. I want to know why this post office thinks that it's not a big deal for packages to be delivered to the wrong address.Back pedalling with a whatever attitude.I would love to know whom I can speak with to get this handled.

Worst customer service ever shame you can't give a lower rating

I have had multiple run in’s with this post office while living in the area. We recently moved and I tried mailing a gift. My gift was marked undeliverable and is suddenly unable to be located. Customer service is a 0/10.

We do ALOT of business in this office probably daily one of us visit . I'm not the kind of person to complain and this is a last straw for me due to the fact that I did work for the Postal Service in a few different positions. I will start doing my business elsewhere and encourage others to do so as well Charlie is the worst customer service worker I think I have ever seen in any industry the treatment that I have gotten from him myself I can deal with other than the fact that it is aggravating he is permitted to continue to treat people in that way and I mean almost every person he waits on. You shouldn't be made to feel like your stupid have someone working customer service roll their eyes constantly look at their watch at closing. I spent many days after hours helping customers. I as a matter of fact have never seen him one time treat any customer with any kind of respect or kindness and frankly I get embarrassed for these people the other workers are standing there and see and hear him do this daily some you can tell are annoyed and some just act like it is nothing. It's a shame this is allowed to go on I enjoy going to the Effingham office because it's close however I will gladly go to T-town or Newton where people actually treat you well and treat others well in front of you. I'm shocked he is allowed to continue this and I know this treatment has to carry to co workers. Again I am not ever the type to complain I will no longer keep going to this office and be treated this way nor watch others be treated that way. Only giving one star because I have to otherwise would be a zero if this employee didn't work here I would give a four or five.

Changing my review to reflect the very late mail and mail that never showed up.

Effingham mail carriers are incompetent. They never deliver on time and frequently deliver mail to the wrong address. Would give 0 stars if I could.