Jasper Engines & Transmissions

Friendly staff

I don't think I could have a worse experience with a company. I'm constantly being told one thing and then after we agree, I'm then told a totally different story. DO NOT BUY ANYTHING FROM HERE. Their warranty process is a joke. We bought an engine from them and it had issues and needed a warranty claim after just 9k miles, yes I said it, 9k miles. They then say labor is covered, but it is really only a portion. And then it's only covered after they get the engine to determine if it was their "fault". Well then they send another engine that gets installed and blows a head gasket the minute it starts up and they tell me too bad so sad, you have to pay to have that engine taken out, and a new one put in AGAIN. All while we lose thousands of dollars a day because our truck is out of commission. Then half the people you talk to are rude and don't even apologize for any inconvenience. We should have listed to my mechanic and stayed away from Jasper when he told us. Now we had to learn the hard way!