White Castle

It's a Friday night (2/23/24) and LayLay and Jenna are both working.. just the two of them. Lay was handling the headset and Jenna was killing it on the food station. Let me reverse a bit.. when I pulled up the drive thru was super long, so I decided to go inside in hopes it'll be slower so I can order and leave faster. Inside there were about 3 other people waiting to order. The ladies killed it! Yes I waited about 30 min for my food but lay was sure to greet me and everyone else with kindness and I saw Jenna was moving fast and doing her best.. what more could I expect, right? Our world has become so impatient and fast paced that if I wanted faster service I could've gone somewhere else. I'm glad I had time to be patient because dinner cured my white castle craving and the service was awesome! Great job ladies!

Hits the spot everytime.
I downloaded the app, created an account, signed up for the Crave Nation and then got a free small meal. Over $8 value, so worth it.
Also no one in line and they were friendly and quick. Can't complain.
Oh I also went at 9am.
And got two meals.
For myself.
No shame here, friends.
Just only regretting I did not get the buttercake!

Probably my favorite fast food out of all the others. I'll never not want white Castle. It usually has a longer wait but the food is always hot.

Food took a little long due to staff shortage but the food was very fresh. Loved it. 😍

People are nice, service is good. And they never mess up the order like most fast food places do.

Clean lobby, friendly staff, order was correct!! I love coming to this location!

Sliders......... Can't go wrong and steamed is better than grilled/fried. Try their breakfast sandwiches. Far better than McDonalds.

It's white castle. Nothing like a slider at 2 am. Can't beat those little square burgers. Just the best. I could eat a dozen jalapeno cheese burgers, but only got five this time. Had to get the cheese sticks as well.

Definitely the fastest and most attentativeover night crew I've seen at any restaurant!

I've had some rough experiences here. But it's the only white castle near me. I went tonight and the staff was very friendly, my order was perfect, and I didn't have to wait 30 minutes for simple cheeseburgers. Hopefully this continues. Thank you

It's White Castle. I will say they have the best mozzarella sticks!!! The cheese is melted as it should be. The cheese sticks are better than a lot of sit down restaurants. I also love their strawberry shakes!

Food was typical White Castle and delicious. The service was a but lacking, but I get it when it's super late at night.

the guy named glam, i just wanted to let you know THANK YOU! sadly i had a horrible day and thought about ending it all but... i got hungry :/ and went to white castle, and glam helped me by taking my order care and love. IVE NEVER had anyone care for me this way. thank you so much sir i hope you realize how great of a person you are and deserve to show that kindness to everyone. 10/10 customer service. you have no idea how much this experience gave me a purpose

What is there not to love about White Castle? World's best sliders, amazing sides. Really friendly staff.

The only problem I have is if you don't check your bag, when you get home there might be items missing. Didn't get my 9 piece chicken rings and of course when you try to phone the restaurant no one answers the call. All restaurants should read off what you ordered when they give you the bag.

Updated Review...

After completing a White Castle review on March 1, 2023 I received a phone call from Cassidy and she said I can pick up the absent 9 piece chicken rings when I am in the area. Cassidy was extremely kind and professional, While White Castle customer relations department valued my concerns and took steps to make me happy and satisfied. Therefore, I am changing my review to 5 stars because of the great follow-up skills of corporate and restaurant management/staff. Excellent customer service is rare these days and I truly believe if I take time to write a somewhat negative review, I should also take time to write a positive review. Thanks White Castle and Cassidy, I truly appreciate your follow-up and communication skills.

Cheeseburgers were made great....not smashed in the boxes like other locations.....and they were hot.

Love a good sack of sliders every now and then.

Been years since I have had any sliders I stay away from fast food. Occasionally the growling of my stomach and and the proximity of a fast food restaurant that I haven't visited in awhile lures me in. The sliders were delicious and brought back memories of long ago. Four were enough to quite my hunger pangs and it's good to know that some things stay the same.

GreT Job!! Hot food, and everything was fresh. The Lasdy in the drive through was very helpful when my husband requested something that wasn’t on the menu. Thankyou so much!!

Drove over an hr for my castle of the white was great. Even waited about an hr in line bc they only had one worker. She was happy we waited and even gave me some free road burgers