Computer Refinery Inc.

As to the Computer Refinery - the review by Ant C is a misrepresentation of the facts, he was never a customer of the shop. In fact he was asked to leave due to his behavior- I was in the store at the time and felt threaten to the point I would have to call the police.
Ant C's mother had brought in a laptop which she said her son had worked on and she could not get into it. The computer was password locked. His mother had called him an asked for the password which he gave, it did not work. After recovering the photos, Ant C came into the store and berated his mother and the store. It was explained about the password and he was not sure what it was. A new drive was put in and windows was reinstalled with transfer of the photos from the original drive. Ted the owner gave back the original drive and cut the price for the new drive-reinstalled windows-file transfer of photos. I have known Ted over 20 years, never had an issue, he has always gone above and beyond in all ways. The best computer tech I know. How can someone who never was a customer write a review. His mother was very happy and she got her photos and was offered no charge and would not have it. She paid half price and was not charged for the drive. I do not know how this would make this business a den of thieves nor over priced or poor customer service. The laptop turn around time was the same day, while she waited and was advised at each step during the recovery of her laptop and files. Ant C's review is to be taken with the above facts as not factual and a fabrication of the events, their are other witnesses.

Ted and the fine foke at the Computer Refinery are the best. I’ve known Ted for years and he has never served me wrong in any situation. I’ve lived in, Montague, Lakewood Club, Muskegon and now in Grand Haven and I will make the drive up there to him any time I need computer help or to purchase one. Can’t say enough about his honesty and work ethic. You can never go wrong.

Ted has been my computer repair person for the last 16 years. He built our WiFi network and maintained it with upgrades yearly. He has built me computers and I purchased my laptop from him. He comes to my business to make repairs right away when I need assistance. I would recommend Computer Refinery for your computer needs. Ted's an honest great guy!!

Ted has always tailored his service to what I need and not what he'd like to sell. He is totally honest and fair in all he does. He is the "go to" person for all my electronic needs. He's like family.

Ted is amazing! I brought in my Toshiba laptop that I bought in 2013 because it stopped working. The next day I picked it up and it ran better than when I bought it new. For an extremely reasonable charge, I ended up with a whole new updated computer. This is the best service I have received from a computer repair business.

Ted has been readily available and amazingly helpful - he's very knowledgeable, has quick turnaround, and is quite affordable for the expertise he offers. I've had general maintenance done, virus removal, a replaced laptop screen, and even document restoration from the other side of the planet. The area is lucky to have him. Highly recommended!

I have been a very satisfied customer since he started in New Era many years ago and now he has his business here in Shelby.
His work and knowledge of his business I believe he is one of the best computer guys in the market.
I had him upgrade my computer again last year.
When I need any work done on my computer or another computer, I will go and see him.

I recently went here with 2 broken laptops, one had a broken screen and the other would not recognize an SSD. Both were fixed quickly and Ted was knowledgeable, friendly and the price was fair. Overall high quality repairs with a great turnaround time and price.

Ted served me at Computer Refinery in Shelby, Michigan. I was traveling from Kentucky and in desperate need of MacBook repair. He was thorough, kind, knowledgeable, and did not overcharge me. I highly recommend him and his company. You will be happy you chose him. 5 big stars!

Very polite and knows what he is doing did an excellent job and was very reasonable on his price. If you need any work done on your electronics I definitely recommend coming here. I know I will continue to come whenever I run into another problem

He really knows his stuff, gets your computer back to you really quick, (unless he's waiting on parts). He's so busy you have to set up an appointment because he does repairs for businesses and schools, BUT that goes to show you how good he is. That's the only downfall of a one man team, but I wouldn't trust my computer in anyone else's hands. He explains what he did, great example of a small business.

Ted, the owner and repairman is very knowledgeable and trust worthy. I would be comfortable taking any computer repairs to him. He even saved my laptop from hackers!

Great service with quick turnaround time. I have used Ted's services a number of times and the on site service calls are a huge benefit to my business. Highly recommended.

Great service. Fast response, and has items for quick repairs at a fair price, for example... pci E Wifi cards, and good brands of power supplies for more higher end PC systems. Thank you again

Very good customer service. Quite impressed by the work I had done on my desktop computer. Two years later, still working great.

If you have a computer problem, this is THE place to go.

Great service! Very affordable! Ted is super knowledgeable and friendly! Love the aspect that he offers house calls when needed.

Ted went out of his way to help get my computer going. Really appreciate it.

I needed a new computer with all the bells and whistles but for a decent price...he went above and beyond delivering a top of the line computer...Thanks Ted

We have been working with Computer Refinery since the beginning of their company, and have tremendous service. They have been a very valuable asset to our business.

Brought my 8 year old computer to upgrade. Friendly staff and fair prices. Now my computer runs like a brand new one!