MVHS Medical Group - New Hartford Medical Office - Crossroads Plaza

I have been going here for years and have been through my share of Physician's. Today I was introduced to my “newest” Primary physician, Shannon Murphy and I absolutely loved her. She made me feel so comfortable. She listened to me and took her time with me. She was patient and kind. I’m so thrilled to have a Primary I am completely comfortable and honest with. Hope I get to keep her.

Always clean & well maintained. Friendly and knowledgeable staff. Hardly any wait time. I love my doctor, Dr. Aranda, and her nurse, Ryan. Always knowledgeable , also, empathetic, precise, and caring. They have never kept me waiting too long. These individuals always have your well-being at ❤. Don't know what I'd do without them. They might have had some transitory problems ,after moving, with the phones, all's resolved now.Keep up the great work. Your contented patient. Carol O.
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Made an appointment as a new patient. Was very satisfied. No wait time, lab on site. FNP Cooper took the time to address all of my concerns and seemed genuinely interested in my care.

Great bedside manner ☺

Some excellent doctors come through here & I should have left with one a long time ago when they opened their private practice. I'm still traumatized by an NP & her assistant a couple of years ago. They know who they are, they know what they did, they know how badly they treated me, they know the untruth they put into my file. Shame on you! They don't know the difference between being rude and someone scared to death about what's going on with their body\ health. It's unprofessional and should be unacceptable.

Receptionists leave a lot to be desired - scheduling is atrocious as well.

I don’t know why I’m writing this because I know the response is going to be the same cut an paste you use for the rest of your reviews but here we go anyway. Showed up 10 minutes early for and immunization shot with my son, 40 min later was brought into the room and done in 5 minutes! Ridiculous! While in the waiting room a patient arrived late for his appointment and was turned away! Why is it ok for us to wait an unreasonable time but you can’t accommodate anyone else that may be late. I am definitely changing locations. This is not acceptable!

Was going to this place for long time . In recent years I noticed my NP was brushing off any concerns I had . Last visit i was brushed off in all my concerns , told to get over the counter medication and it was nothing . 5 days later I had emergency surgery and was in hospital for 3 days . Out of work for a month . Stay away from this place ! They do the absolute minimum for patients !

Desk Staff Have No Care For Patients Tried To Schedule An Appoint With You Guys Just Got A Snobby Receptionist With Her Nose To High In The Air To Help Me

this place is terrible, the wait time for your appointments is terribly long and overall place is extremely slow