Heins Jewelers

I've had several pieces repaired here. They have always been nice to me. My husband has had a very expensive watch repaired. I've had my ring re sized. Prices are not unreasonable. They have become my jewelry repair place of choice. I even have a bracelet I can't take off. The jeweler literally takes it off cleans it and puts it back on for me.

Bought multiple custom pieces from here over the past 2 years, as a result, they've become my go-to for specialty work. Jodi has always been attentive and helpful. In-store selection isn't huge, but that's not really what this jeweler is about. The goldsmith was able to do difficult setting work that 4 other jewelers wanted to "send out" or outright declined to attempt (I love the fact that they do their work in house). owner can be a bit rough around the edges, but has always been frank and polite with me.

I'd probably go elsewhere for basic watch batteries and the such, but for custom engagement rings, wedding bands, and tennis bracelets, I'd trust Heins over a ripoff mall shop anyday.

I bought my fiancee's engagement ring and wedding band here, and now we are buying my wedding band. She also had to get her engagement ring resized, and they did it here for an affordable price.

They are family owned, and it feels much more friendly and caring than regular jewelry stores. My fiancee's engagement ring was a bit custom, I added rubies instead of diamonds on the side, and they took care of it from start to finish perfectly.

We've had a few communication issues in the past, a little bit of confusion about pricing or timing, but overall they work with you to give something something you are excited about and we've both loved working with them.

David has been very generous with both my mother and my grandmother over the years. He has taken very good care of them, from helping fix a watchband on something of sentimental value only to Jody helping guide my mother to selections that give her the most quality for her money. My mother will swear by their layaway plan!

The watch guys there always help me and do a solid job. If there is an issue, they have proficient watchmakers they use.

Store owner was able to salvage a botched watch bracelet sizing job from the local retailer where the watch was purchased. I waited over an hour for the retailer to fail and this gentleman had the watch bracelet fixed within minutes, highly recommend!

This store has been incredible with an amazing staff that are very welcoming and eager to help you, I've took quite a few watches over here to have fixed and time and time again they do a fantastic job!!! Never disappointed at Heinz Jewelers! Highly HIGHLY reccomended!!

Heins Jewelers provides excellent customer service and are trustworthy every step of the way while doing business.

Jody was personable and extremely helpful! I had a diamond appraised and she took great care with my jewelry. Also good for watch batteries and repairs.

I love this place I have taken two expensive watches they fixed them at a very great price also bought some stuff at a great price I have also sold some of my gold I didn’t use and got good money for it and the lady there is very friendly and nice

David was amazing. He helped put my husband's watch together when no one else could. Thank you so much david

I've been struggling to get a very sentimental watch to work and Heins Jewelers have made me feel taken care of every step of the way!

They took care of us at Heins. Great customer service.

Great experience, very friendly and great selection

I have purchased several pieces of jewelry and have had great experiences

I have never had a bad experience! !!
Very helpful and knowledgeable, I would recommend them highly..

My spouse bought a ring from here almost 3 years ago. In that three years, I have been in this store three times regarding my ring. Once because of the sterling silver tarnishing bad (that was a quick trip and fixed easily), the next two were because my band kept breaking in the middle and they had to repair it twice at a cost of over $20 each time. Just last week I was at work and happened to look down and the middle diamonds were GONE! I refuse to allow them to charge me to fix this as I know they will charge more than what the ring is worth at this point after charging me twice to repair the band. I will not return to this store and I will pay more to have a reputable diamond store replicate the ring at this point with QUALITY materials that HOLD UP! I would not buy anything from here!!! Buyer BEWARE!