Pet Supermarket

This place always has what I need for my bulldog even when none of the big chain pet stores do, and a staff that's unusually happy for retail employees these days. Since the cost of dog food has gone up so much lately I'm always spending over $100 per visit which means every time I come I have $5 off, and sometimes extras specials going on to save me even more

I had a return on an item as I realized I bought the wrong one. The return was super easy and I got what I really needed. Seamless. Associate was very friendly and accommodating.

They were really nice when I had to do a bulb change. They also have great crickets. 50 were 7.88 for the small. They were all really plump and great eaters. They got nice and gut loaded before going to my bearded dragon. He’s 2 months old and could eat these guys.

Lots of great items for my pupper at decent prices. Plus my rewards points saved me an additional $5. Not to mention the incredibly friendly staff. I'll definitely go to the location again.

Hands down best location in Orlando. HUGE selection and great customer service.

Very nice and clean store I will definitely will come back

They have food for all kinds of dogs. The toys were discounted by $2.

Staff was quick at greeting me as I entered the store and was helpful in finding everything I needed. Having what I needed in stock, also a big win for me. Definitely worth it to shop here.

The staff is so helpful!!! I had a big foster that broke his gentle head lead an hour before meeting his new family. I called ahead and they had a replacement at the register and I got in and out and he got adopted!!! Thank you!!!

Always a wonderful experience! Great group of folks working there along with an extensive selection.

It's a nice place to see some pets, the stuff over there very helpful and friendly.

Wonderful staff! Incredible service and attentive to their customers. So very knowledgeable about any and all things pet! (:

Answered all my questions and enlightened me as to how to make my pets thrive! Thanks Petsupermarket!

Purchased a Ball Python at the OBT location and the employees have been so helpful throughout the process. Any questions I have they are always willing to answer. Everytime I go in to the store they ask how things are going. Its been a super positive experience as a new snake owner, largly in part to the employees at this location.

Had the best experience at the OBT Orlando location while buying a conure. I was there on 3 different days observing the birds, asking questions about the conure and each time the sales associates were very friendly, professional and helpful. They clearly knew about the care of these beautiful animals and fully responded to every question. The store was clean as were all the animal cage and it was evident they cared about the animals in their charge. The birds were all very healthy. Thr store had a good selection of bird cages and they were gracious enough to put mine together in the store as it was large and heavy. I highly recommend this location.

I have been going here , for years. The customer service is excellant, the staff is knowledgeable and friendly. The manager, Jonathan, is always professional and very helpful. I enjoy my visits very much and prefer to shop here, over the other local stores.

Great store! Fun, engaged employees who really seem to care about animals (and their owners). One of the employees even helped a family chase down their new family pet who had taken off out the front door and into the parking lot one day. Sadly, I don't live close enough to shop here on a regular basis, but if I did, this would be my go-to store.

The store was very neat and had what I needed. It looks like they take proper care of the animals and the fish tanks looked clean.
I wish I could adopt some animals but I have enough at home already! Lol

This place is excellent great customer service. The manager went above and beyond to help us with an issue we have with a pet we got there. Highly recommend!

I love how they treated my Jasmine she's a pit so you know the rep that they get. But when I walked in there she was treated like a cute lil thing she was. She was spoiled by eveyone there I do appreciate that and her tail couldn't stop from wagging with all that love she received.

I absolutely love this location! They always recognize me the moment I walk through the door.
I always seem to get the best advice and assistance from the employees here