Kroger Bakery

A little disappointed in my experience at the bakery. I came in person the other day because I specifically wanted to speak with someone about making a custom cake order, and I didn’t want to make any errors online, and also had some questions. The young lady that was there seemed completely clueless. First, when I asked her if they could make a custom cake for me, she simply said “yes” and said there was a book to choose from “over there” and pointed across the bakery and then just stood there. It was awkward. So, I went and looked through it for a second and then had more questions for her about options and sizes, etc. she basically didn’t know the answers to anything. Anyway, I ended up leaving and driving up the street to Publix, where I was helped immediately and was able to make my order.
This wasn’t the first time I had issues at this Kroger location, either with not enough staffing behind these counters, or certain foods being out of stock, or the quality lacking in freshness and taste. For example, the rotisserie chicken at this location is terrible. It’s tiny compared to anywhere else I’ve gotten them, and always either too dry, or too greasy.