T-Mobile

Went to return a T-Mobile personal cell spot. Got a warm welcome from Josh. Went out of the way to help. Great attitude, helpful, great customer service, gave good advice, knowledgeable about time lines and service.

I will be back to get 4 likes plus 2 watch lines.

Got a warm welcome from the store when we entered.

'Liz' was very helpful.
We had bought a new unlocked iPhone from Apple. Wanted our number to transfer from old android phone to this which has esim.
She got this done in 2 minutes 🙂

I went to this store to upgrade my iPhone and Jorge was fantastic! He was very helpful and so nice! Everyone seemed so friendly and we all got to share some good laughs too!

My friend super tech savvy Crissie left this location to go to Dawsonville. Plenty of great staff left to help us.

Going into phone stores to me is like going to a doctors office. I dread it. This location is awesome. Daniel was a huge help. Very knowledgeable and professional. He walked me through options and explained so much that is impossible to understand on the website. Plus uncovered and resolved an issue all on a Saturday afternoon within 20mins.

I’ll make it short and sweaty. Lis was awesome! Thank you

Daniel saved me a lot of money today. All of the staff is helpful. I go here pretty often and I always leave happy

Upgraded two phones yesterday, William helped us and did an amazing job. He was extremely friendly and was extremely thorough in setting up both phones. I’ll definitely be back

Great customer service experience as being a customer for almost 10 years

T-Mobile has the best selection of phones, including all of the latest Android and Apple devices with best unlimited plans

Just left store #9018. I have been a Sprint customer for 25 plus years, with the switch happening I went in to move my line off of our business account and keep my same number and transfer to T-Mobile! Josh Beale took care of me! He was amazing in helping me do what was necessary to keep my number and upgrade my phone! He went above and beyond to meet my needs and was great to have his experience and knowledge to help! I highly recommend him if you are looking at switching or need help with your phone needs! He was AWESOME!!!!🙌🏻 Thank you, Josh!!! I appreciate the great service you gave me!!!!

Daniel is so kind and was super helpful today! What could’ve been an unfortunate inconvenience ended up being no issue at all all thanks to the help I received from Daniel! He helped me resolve an error with my account that I was unaware of while in store instead of sending me to talk with T-Mobile support which I really appreciated. It’s always so nice to meet people like Daniel who go out of their way to help others. Thank you so much!

Very helpful at this location and I didn't have to wait.

We are new customers and have had the best customer service experiences so far! We've had to come in the shop 3 or four times for various things and each time has been so enjoyable and everyone we have interacted with have been so helpful and upbeat!!

Ed helped me to get my galaxy watch 4 hooked to service. He was knowledgeable, professional, friendly and courteous. He had it handled in 15-20 min. I had spent an hour on the phone with tech support a week prior and they were unable to get it to happen.
On point

This store is great! The staff is very friendly and up beat! I've visited this store 4 times and every time was a awesome experience! Carlos convinced me to switch from AT&T to T-Mobile and I couldn't be happier! Alex and Carla will also amazing and a great help!

I needed assistance setting up my iPhone 11 with 2 lines as well as getting all info from my old phone transferred. Eduardo did an excellent job! He was knowledgeable and efficient. I knew I would receive excellent customer service with T-Mobile!!! Thank you!

Came for the t-mobile Tuesday socks and the employee was kind, helpful, and cheerful. Didn't get his name but it was a tall young guy. didn't make me feel dumb for coming in just for goofy socks which was cool

I had an issue with my contacts downloading to my car and I couldn't figure it out. I went to T Mobile and caught them without a wate.The employee got in my car and got it resolved. It was a switch on the phone that had been turned off in error. Thank you T Mobile

I purchased a new T-Mobile phone with Christy at the store Ronald Reagan 435 Peachtree parkway. she did a superior job in helping me and implementing the new phone. she exceeded my expectations also got the screen and cover and Josh helped install those and additional questions were answered by Kenneth. the team here does a superior job and I am delighted with the service,

Fred Mullins.