Public Storage

This is a clean and well managed facility that seems secure. My issue is with corporate with the frequency and amount of rent increases. I'll post my rent history here and you can use it to make a more informed decision.

10x15 climate controlled unit:
11/2022 - Starting rent: $144 a month, first month discounted, promotional. Promotional period duration is not shared even though it was asked for.
4/2023 - Rent raised to $199. I complain and get an additional few months at promotional rate.
7/2023 - Rent now at $199
1/2024 - Rent raised to $230. I call and complain and unfortunately there's nothing they can do for me. Meanwhile this new rate is close to 70% more than comparable storage in the area. Only solution is to move to another facility.

Ben was very helpful and thorough with all the details. I didn’t have a lot to store and he recommended the 5x5 since I wasn’t storing furniture and everything fits nicely.

Ben helped me complete my reservation today and he was so helpful! He gave me plenty of tips and tricks to keep my things safe! Will recommend to my friends and family

They say “First impressions are the lasting impressions”. Well, Dean surely fit the bill! He was so helpful and patient with me in getting the information he needed to help me get all of the paperwork done. Very knowledgeable in all that he said about his job and made me feel better about doing business with U-Haul Storage. I left feeling comfortable knowing that I chose the right company and the right person to deal with. I’m forever grateful to Dean! Thanks again.

Great place! Ben was so helpful and kind in getting me all set up! Won’t be going anywhere else. He made the process so easy and stress free! Cannot recommend public storage enough!!

Mr. Ben was so nice and was very helpful helping us find the right storage.

Very courteous very professional super easy to get along with and they explained everything to me to the t. Very good people I would recommend them to anyone anytime and would definitely use them again in the future thank y'all so much

Ben did a great job helping us out, excellent customer service. 10/10 would recommend, very friendly and helpful.

Phenomenal customer service by Mr. Ben!

I stopped at public storage today to take care of some business. That wasn't exactly pleasant and I was a little aggravated having today so but when I got here. Ben was here and he explained things to me very patiently even though I was somewhat aggravated and he just helped me understand the things that were going on. And help me take care of business. That probably couldn't have? Been. Taken care of otherwise? So I just wanna give a shout out to Ben because he definitely gave up star behavior today? Thank you my name is cindy gatus

Ben is the example of good customer relations and service. Given my unusual needs, he was patient and accommodating. He even managed to get me a very convenient upgrade to my original space request that I made online. My only other comments would be about Public Storage as a company. They should have a system to submit requested documentation in electronic form instead of relying completely on printed/paper. The place is very clean and the facility looks pretty new and very secure. Thank you!

Service at this location has been excellent with both of my units. Ben has been a great help when I changed my reservation sizes and date son two different time periods.

Ben was very helpful. He answered our questions and assisted in the rental process.

Had a wonderful experience utilizing this storage. Very good customer service. Ben was very patient and kind. Only needed my unit for a month but will come back to this location next time I need to use a storage unit.

Hands down best customer service staff around ( and we called them all) quick, simple move in without hidden fees and run around!

Great customer and affordable price! If you need something quick and easy this is the place to be!

Had great service here. Ben was awesome he showed me a couple of units before purchasing. Well done Ben and pubic storage

Ben is very amazing. He was very knowledgeable and polite. I would recommend them to anyone!

Ben was outstanding today!

Ben gives great services he a very good guy