Alligator Dental: Al Burns DDS

This place is great for kids!! Took my son and he usually has really bad anxiety about going to dentist...but the staff was so patient with him in every way. He did cry a bit but nothing like before. By the end of visit he was giving high fives and hugs!! They put the kids at ease and talk to them and explain to them what they about to do. That's what I really loved. Can't wait to go back in 6 months...for more high fives!!

My kids love going to Alligator Dental! The doctors and staff are fantastic. All five kids love the fun waiting areas & having their personal movie at the dental chair. I love that I can be in one big room with all five at once.

Dr. Burns is a great dentist. Daughter has been going here since she was 6 months old and will continue to go...staff is friendly, no long wait time..and affordable... :)

Great friendly staff. My children love going and the dentist are awesome and always make my children feel comfortable. They love this place!

Friendly

I am extremely disappointed with the office staff. Not only have they refused to return phone calls, but mysteriously anything that was discussed that they didn't do is missing from their notes.
My husband was told to go ahead and make a payment and they would resubmit the claim and we would be reimbursed by our insurance. When I called back they don't have notes in the system and claim was not resubmitted. Apparently it was already too late, but they knew that when they lied to his face.
The office staff I talked to have been rude and offensive. I have asked to have a manager call me (again) and nobody has returned my call.
I have never cursed or yelled at them (I did cry). And yet I have been treated horribly.
I would never go back. The office staff is miserable to work with. They seem to do the least possible work. And only care about getting their money and will lie and cheat to get it.
Do not go there.