Bob Brockland Buick GMC

The service department was awesome! They were very prompt and got on my truck right away. They knew I needed it for the weekend and they got it done! Tim, Paul & David was AMAZING!

My service Tech, Alex is UNBELIEVABLE! He fixed everything I needed to perfection. What a team you have!!!!!!

My car was completed in less time then anticipated and everything went well. All employees are
very friendly and attentive to my needs. Many thanks.

Tom “Mo” Suarez will take good care of you for the purchase of a new or used vehicles.

They were great!
I worked with Scott Degroot who has been here for 19 yrs, which is unheard of in the car business. He couldn't have been more attentive and concerned about my needs. The paper work was fast and he did everything he promised plus he even checks his email at 11pm Thanks Scott for making my purchase a very enjoyable one!

Everyone is always friendly and helpful. It's great having a dealer in our town to take care of our vehicles.

Johns auto body shop is amazing! I have a 2015 Chevy Malibu that was hit pretty bad by a big truck, almost 9500 in damage estimation but she looks good as new thanks to John and his crew! They worked with our insurance, kept us updated and got her back at our deductible price. Hate that the accident even happened but the body shop and auto body guys did amazing work and repairs on my car.

The staff is always friendly and well informed. Best customer service ever!

You’re awesome and go out of their way to help you do the best dealership around

got both our cars in and out for routine servicing on 1 day notice.
Very pleased! Always a great job, and good people at Brockland.

I have total confidence in Gary, the mechanic who I always request for service on my truck. He is very diesel knowledgeable and very informative and courteous.

Purchased an excellent used vehicle here two years ago..great experience. Back again.. purchased a brand new loaded GMC Sierra. This truck is soooo nice! Chad is the man!I

Excellent service, detailed in what was done, friendly and enthusiastic. Great group of people who all seem to enjoy there job's.

The service staff makes every effort to accomodate the needs of the customer. They are a topnotch customer satisfactiion machine. I had significant work done on my vehicle and it was completed on time as promised. The service department has earned an A++ from this customer. I will continue to patronize Brockland for service and vehicle purchase when that time comes. Highest grade possible.

Although the website won't allow me sometimes to get appointments made, I know I can send an email request, which will be answered promptly. Because I live several miles away, and a loaner vehicle does not always make sense when I get certain maintenance procedures done on my Verano, I always prepare myself for waiting and bring my books to read and puzzles to complete, so the day never drags. The guys at the shop are caring for me, and I don't rush them or complain about the length of time they are taking because I know that my Verano will be stronger after the work is done. Everyone, including Paul, Duane, Tim, and all the mechanics in the shop whose names I don't know make me a part of the family, so I always make sure I am prepared for anything that they bring my way. I love this place!

This purchase was my first GMC vehicle purchase and the first time of having the pleasure to work with employees of Bob Brockland Buick GMC. I love my new Canyon AT4. The sales experience was fantastic. Thank you Dan Burke and Mike Shoults. I have also heard excellent things about your service department staff from my coworkers.
Thank you,
John H.

24 Buick encore I’m truly enjoying!, Relaxed buying experience, Tom in sales, Scott as sales manager big Thanks too!!!, would definitely recommend these 2 and their dealership!

The service team was very polite and courteous. Made me feel comfortable and answered any questions I had. Waiting room was also very nice. A very relaxed atmosphere.

Your salesman, Terry Funk is the best. We have known Terry since 1997, when we bought our 1st Buick from him while he was at Laura Buick in Collinsville. We then purchased our 2nd Buick from Terry in 2007, while he was at Wagner Buick in Belleville. Now, in 2022, we were in search for a Buick Envision Avenir. We contacted Terry, because there is no one we'd rather buy from. He's cordial, generous and straight forward. Finally, at the end of December, an Envision Avenir, like the one we have been looking for, arrived at Brockland. We immediately called Terry and secured it. Every thing went smoothly that next day and we happily drove off with the car that we sought.

Within hours of my review I received a phone call. They had apologized about my mispelling and have agreed to correct it with the title company. Paul was very kind on the phone and was sincere to my concerns. He also had brought up my concerns of servicing my car's AC to see any options how that could be handled since I had just purchased my car 5 months ago and had no luck with other service departments.

It shows a lot for a company willing to right their wrongs and one phone call has turned around my whole review for the company. I am thankful I choose to purchase my car from Bob Brockland and hope to keep any service or maintenance with their team as well!

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Went to purchase my car and right away brought to their attention that my name was misspelled on the paperwork. They apologized and said they would fix it in the system to be correct. A few weeks later my title came in the mail with the incorrect spelling. I called multiple times to get them to fix this and got bounced around different phones until one team member told me it did not matter. Great to know my name doesn't matter.

Also the day before purchasing my car I asked to address a foggy headlight. The next day I found they had just drilled a hole to temporarily fix this issue. After having to raise concern again they finally agreed to fix. Not sure if they were just trying to take advantage of me as a young girl not knowing much about cars but it was great for the sales team to not care about my name or concerns.

Your employees are very helpful and are very easy to work with. Thank you! I will buy another car at Bob Brockland because of your service department. I know that if I ever have an issue, I will be well taken care of. I really appreciate Duane and his assistance. He knows that if I need a loaner car, I have to come at 7 a.m. to get it in order to get to work on time. He's always ready to go and I'm always on time to work, even with the extra stop.