Muskegon VA Clinic

Good care until a certain Dr now she's transferred, now good care

I have been coming to Muskegon office for several years and have always received excellent care. Everyone I have worked with has been pleasant and helpful. From the stand point of promptness I have been taken care of just as effectively as in the cellular hospitals and med stops. I have been through major surgeries in the past 3 years with great care and compassion from all the staff.

Thank you to all the staff located at the Muskegon office. Keep up the good work, you have a challenging job to do. I want you to know how much you are appriciated. May God truly bless you and be your strength and encouragement as you continue serving us vets.

For the most part they treat us veterans pretty good. I've never had a problem with them. This visit the only reason I had to wait was because I got there early and my appointment was the first after lunch so I had to wait for them to get back and what nots. The staff has always been friendly.

I have had the best of service in a friendly, professional atmosphere. Every one i have had contact with has been concerned that all my questions were answered and all my needs were taken care of. Great place staffed with excellent people. Semper FI Sgt John Saylor

Staff has great attitudes

I'm a caretaker, trying to get my client an actual physician with his history has taken almost a year now and he still doesn't have a resident physician.

Update: since the video calls have started we've had much better luck

Dr. Bonerman is the worst so i called and fired him and got another doc. The new physician is excellent. I advise you if you get him get rid of him !

Excellent the service the ride the weather excellent

So, this happened. Refilled meds via automated system 2/16. They say up 2 7 days it will come in the mail....today is the 24th, when I called 7 days later they put me off....Dr will b in Monday, but ur script will be sent out on Tuesday the 28th.

I was supposed to get a scan done 8 months ago. Dr borneman neglected me. Now I have a serious health issue that could be life-threatening. Mara the nurse will ignore you for days. Dont bother setting up a phone appointment- he won't call you! One of the worst doctors I've ever had. They both need to be fired!

No live persons at this location.. Try to talk to anyone for help. Get ready to run around the bush for a long time. Thought the VA is around to help Veterans. No help on the phone here.. So Sad..Just sayin'

The worse VA I have ever been to. The guy that runs the place is beyond rude and doesn’t care for anyone except his job! This place needs to be closed!