Keiffer Southtowns Enterprises

We thought we had a gas leak, so I called Keiffer and they sent their technician John out and sure enough it was a gas leak. John handled it in a professional manner and made sure we felt safe and secure. Won't call any one other than Keiffer!

Great experience, as always. I have used them in the past but for plumbing issues, and of course all after hours or weekends, but they always show up. Today, came home from work, house very cold, furnace isn't working, within one hour they showed up, even more impressive, it was the owner, very reasonable price, great communication as to what was wrong, I can go on and on, but, I will not, you get the picture, if you have plumbing or heating issues, just call them, great service and they really care.

Had a slow leak...which would only get worse in time...in a valve feeding my tankless hot water / heating system. Plumber promptly came out, shut down the system, and replaced the valve. Did a great job on the plumbing part, however was unfamiliar with restart procedure for the tankless unit, so it took us awhile to get hot water, as it took a follow-up visit from another technician more familiar with the system. Otherwise, as the Bard says, "All's well that ends well"!

I needed my tub fixed as water was pouring out of it. They came out THAT Day, for four hours, and totally redid all the plumbing in my shower for me and did it the correct way. He raised the shower head for me and made my two handle shower into the updated single handle. He was super professional and showed me how to put all the fixtures on once I’m done doing the tile myself. He even tightened the water main fixture for me so it wasn’t leaking and made sure my pilot light was lit before he left! All of this was only 600 dollars for four hours of extensive labor. I would use them and recommend them to everyone I know! They also have done chimney work and they just redid my friends sink as well. Great business. Roy’s couldn’t come out for four days when I had no water!!!! I will never call Roy’s again. I’m 100% going with keiffer!!!

James was professional and friendly. He explained what he did and answered all my questions. I would recommend Keiffer to everyone!

Excellent service from this team Dan and Christian were great will be doing more work with me for whatever I need gene was unmatched in his knowledge and customer service very happy with the results

Had water backing up from our main drain. I called and explained the problem in the morning, and he said he thought he knew what it may sound like and could have a technician out that afternoon. He also quoted detailed pricing so we knew what to expect. The plumber sent word he was on the way within the time frame I was given. He assessed the issue and knew exactly how to get us fixed up. Also VERY reasonably priced, in my opinion.

What a harsh winter it’s been! Our furnace had enough of it too & finally gave up! But thankfully for Keiffer Heating Cooling & Plumbing, they did an absolutely amazing job replacing it so that we’re warm and toasty again! From our first call to their friendly office staff, to the skillful and polite service technicians, we’ve had a first-rate experience with their professionalism and personable customer care. They were right on time, prepared, and mindful of our property. They’re a top-notch company to contact with any of your heating, cooling, or plumbing needs. We highly recommend giving Gene and his guys a call at Keiffer!

Always professional. Clean, efficient work. It's always 100% when they finish up. Simply the best.

We called at 7:30 pm on Monday evening because we had no heat. We received a call back within five minutes and the owner was at our home in under an hour. He fixed our furnace. (Unknowingly, we had accidentally turned it off.) NO CHARGE! We have used Keiffer for over 20 years and will continue to do so. They are competent and professional,

A different company charged me $100 just for a diagnosis, only to tell me I need to buy a new furnace! Keiffer came out right before a snow storm, and in 15 minutes had my furnace running again. Most companies don’t fix things anymore, they just want to replace. However Keiffer is an old school company, with knowledgeable staff, who are reputable, friendly, and honest. I can’t say enough good things about them. Thank you Ryan, Kevin, and Gene. The owner is a licensed plumber, electrician and HVAC tech and used to run the adult learning program at Boces. Call them, you won’t regret it.

The most honest and knowledgeable HVAC I have ever dealt with. Serviced old boiler and advised it was working fine albeit a few tweaks. All others tried to sell me a new system $9,000 and $12,000 quotes (Roy’s).
No need to go anywhere else. Five stars plus!

A labor of love, value and honesty! First the staff in the office, Victoria and Amanda, patient, understanding, call you the day of the appointment to let you know the tech's are on there way, most pleasant staff I ever have dealt with. Then there is Gene, Christian, John and other tech's, honest, professional, on time, courteous, layout tarps so they don't dirty the floor, sweep up. Now the crux of this review. A boiler for a hot water system heat, 55yrs old bit the dust, of course it had to be around the time of the 2 snow storms of late. Gene and I along with my wife discussed replacing the old boiler with a Combi Boiler. 95% efficient. For now will do the hot water heat, but in the future when hot water tank bites the dust, will also connect to the Combi Boiler to heat and supply hot water all in one small compact unit. Hangs on the wall, more storage space for the wife things. The service plan offered was purchased at a fair price also.
Keiffer exceeded our expectations beyond imagination!

Very quick and efficient. I had Bobby and Ryley install my boiler. They were very professional and clean they laid down tarps covering my whole house. And when they were done they made it like they were never even there. The craftsmanship really showed how much they care for their customers. I highly recommend to go to them with plumbing and heating home repairs. Definitely will be a returning customer.

Our (15 yo) A/C stopped working overnight, called in the morning and they sent someone within a couple hours. Fortunately, the repairs were minor, and we will eventually need to replace our unit due to age and will definitely contact Keiffer when it’s time. We’ve relied on Keiffer for many years now and they have always been prompt in sending someone, and resolving the issue in a timely manner at a reasonable price. Their technicians have always been knowledgeable and professional every time and we will continue reach out to Keiffer in the future.

I called Keiffer Monday morning because our furnace quit working on Sunday. I was told someone should be out by 2pm. I said that would be fine because I still had to clean out my driveway. I was notified that someone would be at.my house by 11 am. The technician was professional and said that he should have the part this afternoon and was coserned that we had heat. He arrived around 2 with a new part and we now have heat. Thanks

I called them at 3:50 P.M. on a Thursday and they sent out a technician in 20 minutes. Of course, when he arrived, we could not replicate the problem. We spoke a bit about the furnace, and he did a tune up and replaced the thermocouple. The bill was very reasonable, especially given that they came out within 20 minutes of the first call. The technician was very knowledge, friendly, and honest.

Our garbage disposal rusted and we had our under sink flooded. We called Keiffer and they responded quickly, sent a repairman the same day. Within an hour, he had removed the old one and installed a new one. He was professional, worked efficiently and did immaculate work. He answered our questions and checked our hot water heater before leaving. We would highly recommend Keiffer!

Amazing! Called because our AC was not working and they were at my house in less than two hours. Bob came and he was great. He explained everything to me and was so patient with my kids needing to follow us around. Very reasonable pricing. I would call again and recommend to anyone.

We had a great experience with Keiffer’s when our sewer backed up last week. They came out that day and arrived the hour they said they would, which is so important. The service man was efficient and and answered all my questions. Would definitely use them again and not just for emergency situations!