Platinum Parking

My Company uses them for a lot of our parking lots, very friendly and accommodating to needs. They know what they are doing when it comes to parking! Thanks Platinum!!

they have gotten alot better...

The Construction workers at the Playhouse Square are VERY RUDE & they act as if they own the parking lot that I park in. I am a monthly tenant, pay my bill on time, never asked for any special parking space, never tried to sue the company for my vehicle being damaged on the lot in front of the attendant by a Oversize pickup truck, which is the Trucks taking over the parking lot now. All i want is to be able to park my car in the lot in my normal space & not have to worry about my car being damaged or cussed out by the workers because i parked my car in a space that is big enough to make sure another car or truck's door doesn't come in contact to my car. I wish Platinum Parking would look out for the people who are loyal & constant & pay their bill on time & who needs the parking lot everyday & not just new construction sites come up & then you want their money also but don't have the space but you are willing to make life difficult for those who need the parking space more than just those few extra dollars you are making now until the constructions worker leave & then the monthly clients don't want to come back to you because you will turn around & do it again when another project goes up in this area. This is my 3rd project I have dealt with in the last 10 years since parking in this lot. I am ready to leave & find another lot that is not Platinum & I have found one & they have room. 1401 Prospect Rd Downtown Cleveland

Sign marked $6 parked and was charged $40!

Not safe - avoid- Car stolen January 2!

Car was stolen from 9th and Carnegie lot during Jan 2 cavs game. Spoke to the operations director - basically told me to take a hike. You pay 20 and not one person working after the game. The police and insurance can’t figure out how they started the car …..hmmmm…….. avoid avoid avoid!

Parked at 1227 Prospect lot July 16. Had to use the stupid QRC code to pay to park. Wanted me to register. But wouldn’t take my credit card, tried two times. Used friends card and his took. Unfortunately, this was a scam and the QRC was compromised and both credit cards now have fraudulent charges on them. I will never park where a QRC code is the only way to pay. I will file a report with city, just in case they need to know.

This is the worst parking company in Cleveland. Their customer service has degraded ever since they were bought few years ago. They are money hungry and parking prices during events have reached $100 believe it or not. They also keep jacking up the monthly fees on daily commuters and downtown workforce. Their lots are never safe to park at due to break-ins and loitering. I absolutely don’t recommend parking at any of their lots.

Do not park here. Your car and your possessions will not be secure. Car vandalized and property stolen. Apparently happens on a regular basis. Would be an easy fix. Company apparently does not care about you or your possessions.

HA!! The only 5 star review on this company is from LA Cal. Definitely not a legit review. Incorrect slot reported, 86 dollar fine. Whats up with that?.

If I could give a no star I would, this parking service is sad and they car nothing about the people who use them