Planet Honda Service

I'm very impressed by the improvements Plant Honda's service area has made to their customer service. I didn't have to wait more than 30 seconds before being greeted, which over the past 2 years seemed like 3-5min. Noah Karsten was extremely friendly, helpful, and showed real interest in helping me and do things quickly and efficiently. Also a big shout out to the service department for their quick work in handling issues they found during other work they were doing.

My service was so easy. Technician pulled my records to see what car needed done and then I went into the lovely waiting room - which has great coffee and snacks. The technicians texted me about additional items needing attention along with photos of them. All I had to do was approve those items and service was completed. The technician was nice and attentive.

I changed the oil in my car Land Rover Discovery Sport here 9 times in the last 5-6 years. Very excellent service and communication. Very clean dealership and great atmosphere. Excellent waiting area with snacks, coffee and water. Once, while changing the oil on my car, the mechanic forgot to connect the sensor back and my check engine light began to blink. During my next visit, the mechanic came up to me and apologizing said that he had connected the sensor back and so the Check Engine Light was no longer lit. Thank you for your honesty and humanity.

Great experience with Brad yesterday at Planet Honda. Had my car in for a number of repairs and was finished in a timely manner. Brad explained what my pressing issues were and what issues I could hold off on. I also appreciate the service video by the technician going over what needed done on my car.

I had a great experience with Planet Honda Service. I needed several things serviced on my car and Planet Honda was very responsive and knowledgeable. My car runs very smoothly now, so I am very pleased with their work!

I especially recommend Brad Nudell, my service advisor. He was super helpful and communicative throughout the process. He also coordinated a loaner car while my car was being serviced so I didn't experience any difficulties getting to work, which relieved a lot of stress on my end. I will definitely return in the future! Highly recommend Planet Honda for your service needs.

We had a roof rack system installed and we were very pleased with the work as well as the customer service we received. We worked with Noah and he was attentive, knowledgeable and dare I say fun to work with! We plan to come back to Planet Honda because of the great experience we had with him!

Planet completed our necessary maintenance, fixed a recall, assisted with a warranty item, and did all in a timely and professional manner. The multipoint inspection yielded two items that were necessary, and easy for me to complete at home. When I declined service for those items, I did not receive any guilt or pushy sales tactics. That was appreciated.

We recently moved to CO and left a fantastic dealer and I was nervous about finding one we liked here and this is it!! We’ve brought our Odyssey in twice now and both times were fantastic! Both service reps were beyond helpful! I can’t remember the name of the first, but Khai was the most recent and I’ll definitely be coming to Planet for all our car needs with this service!

From the moment I called I could tell that customer service was a high priority for Planet Honda! They were able to schedule an appointment within a day for my concerns. Upon arriving I met with my service advisor Orlena and I knew I was in good hands! She is thorough, kind, knowledgeable, personable and more important listened to my needs and offered solutions that wouldn’t cost me more money than I was able to spend. In addition great communication throughout the service process!

Where do I start. Let’s get at it. What a tremendous experience. To make a long story short I had an alignment issue with my civic. Multiple trips back and forth to the alignment shop. And still ending up at square one. I should have came to planet Honda from the beginning. Life is definitely a learning experience.
Brad is the gentleman who took care of me. What an incredibly intelligent and professional young man. From start to finish nothing but an outstanding experience!!! In all my years of dealing with all kinds of situations I’ve never been more frustrated than with this issue with my car. Brad and the tech resolved my stressful situation just like that. I’ve never ever been more happy and satisfied with the service and courtesy that planet Honda showed me!!!!
I can’t say enough about my unbelievably satisfying experience!!! And my problem is solved!!! This is the place to come with all of your automotive needs. Don’t go anywhere else!! I’m for sure am not going anywhere else!!!
Outstanding job Brad and planet Honda !!!
Keep up the great work!!!

I arrived at Planet Honda a little early and was greeted by a very friendly and professional service advisor, Brandon. He explained everything to me and showed me where I could wait and they would keep me updated on everything. This was a very positive experience and left me with a positive feeling about this dealership and the interaction with them. I can easily recommend them for their services and attention to detail.

Got in right away for my scheduled appointment. Continuous communication on what maintenance was needed. I had had transmission fluid changed since I bought the car. So glad they brought it up. I was able to easily work in their lounge. The maintenance was done quicker than I expected. Brian was very helpful. All around notch service!

I bought my car in 2018 and for the most part have been very happy with my dealings with Honda. I had some steering problems, but they shared the expense with me, because there was a recall, but not on my Vin number. Glad they worked with me.

I’m very pleased with my first service visit at Planet Honda in Golden! Everyone was friendly, knowledgeable, respectful, and sincere. Brad Nudell clearly explained the inspection process and results. He managed my expectations regarding costs and time to complete the necessary work, which were both very reasonable! I will definitely let them take care of my car in the future.

Excellent experience from start to finish. I brought my vehicle in fir a warranty issue.

I was greeted promptly in the service department. Orlena did a great job explaining the process and work that needed to be done to the car.

The pick up went as smooth as silk. Great job folks. Thank you for providing exceptional service.

I was driving through the area and needed quick service. Khai was able to get my car in quickly and efficiently. The team was friendly and didn’t try to sell me more service than I needed. I highly recommend Planet Honda Service!

The service writer was professional and courteous. Service was prompt with a good vehicle inspection pointing add’l items needing attention. We’ve been using Planet Honda for 10 years. Always great service.

Been going to Planet Honda since we bought our Odyssey there in 2016 and they have been great at all services and recall repairs when needed. In the latest episode, had an alternator die due to some issues with the oil system. We were able to immediately drop off our vehicle via tow truck without issue. Our service associate Brad and team were quickly after it to get all the issues diagnosed and resolved plus working to ensure our service plan covered it and we were able to avoid a giant bill. We did some extra services and in all only were without our vehicle for 48hrs after initial failure.The Planet Honda service team have always been excellent. The only time I felt it was not was not up to the 5 star standard we have always experienced was during one maintenance session in 2023 when it took almost 3 days to complete a brake pad replacement. But I believe it was just a heavy load and possible staff shortage issues at that time but they were professional still and did their best so I am not upset, just noted it as a one-off anomaly. This latest experience though restored my confidence in them and ensured that we will always work with them.

Service for your vehicle is only a phone call away. My A 1 6 service indicator came on, quick call and I was able to get an appointment at a time convenient to me as they are 30 miles from me. Yes, it's worth the trip to me.

I was quoted a price for additional services and it was within a few dollars of what the cost was.

Wonderfully stocked waiting area, coffee, water and an actual variety of tea. Usually it's a lipton and that it. Being a tea person this is always something that makes the drive and the wait more enjoyable.

I'm always kept informed by the service manager and on this day was even lucky enough to be in the right place at the right time. Breakfast Burritos from one of the sales guys who was spreading joy in the service area.

I like to take my car to this service station because they correct the problem the 1st time. They might charge more than a typical mechanic but you know very knowledgeable mechanics will be working on it.

Brad was my service advisor and he did an awesome job. He communicated with the mechanic and myself very well. I had trouble getting the battery cover on when i changed out the battery myself and asked if they could do that while my car had other work done. He said no problem and the battery cover was put on for me.

Nick the mechanic was great as well. He charged up my battery after fixing my starter for free since it was under warranty.