Workbench Main St

Trinidad was a super helpful employee. Helped me by cutting a new key for our home, great conversationalist. Prices were so cheap I tried to tip him for his assistance. Could not convince him to accept, very humble and I appreciate good service like his.

Excellent customer service and got in stock what I needed.

First visit was for a plunger, the second time, I wanted to repair some electronics stuff so they led me to the shrink tubes but then I talked a bit more with the employee and he talked me through some logistics. We figured out the shrink tubes wouldn't work because the tubes were smaller than the USB plug so he pointed me to an alternative repair solution which was liquid electric tape.

The staff is fantastic. They treat me as if I was buying the store when I spent $2.00 for a key. There are many wonderful things besides nuts and bolts. Check out the glass bird bath, so beautiful.

This place is great, they have a ton of random things and all sorts of items, but the real reason is the customer service, they will talk through the project with you and go over any questions you may have. They didn't try and upsell on things I didn't really need, which is gold in my book

Almost like the General Store from the 1800's but with modern goods.

First time there. Plenty of designated parking in the lot. Staff was very helpful and friendly. They did not have the paint I was looking for but after some research they came up with a quality comparable product. I was surprised with the selection inside. Great overall experience.

This is a wonderful store! It is loaded with great products and they even offer some local gift items. I am grateful they have selected some of my work.
Even more important is the staff. They are always courteous and ready to help or even order something for their customers. Great addition to downtown Pleasanton.

Always a little bit of everything, employees are awesome and helpful, store cat is so sweet

Awesome customer service!! I was in and out with just what I needed. Why go to the huge places who don't have enough staff when you can go to the best hardware store around. Thankful for this store's employees.

Excellent customer service here , they helped solved my plumbing issues. Thank you, well run , friendly business . I didn't think Excellent customer service existed anymore. Thank you for putting me in my place ..

Last Saturday we went to Bunso Bakery (across from the parking lot) to pick up our order, when my 13 old son has to use the restroom to do No. 1. We asked Bunso Bakery if we can use their restroom but we’re told that it was out of order (hard to believe). Even though we are not buying anything, without hesitation, you allowed my son to use your restroom. My husband and I will forever grateful. We’ll definitely shop there the next time we are back in Pleasanton! We need more people like you! God bless!

Helpful, knowledgeable, friendly. Staffed by contractors. Extensive selection. Manageable size and convenient layout. Locally owned. All the big box stores are not.

Very nice hardware store! Helpful staff, well stocked and clean. Too many tempting goodies to get into trouble with!

Had what I needed, and the employees were attentive to their customers.

My return was handled very well. Be sure to have your receipt as they have a no return policy if you do not have one.

Love the older knowledgeable men who are always so helpful. I always find something I've been needing for a repair or project.

Local hardware store. Almost everything needed, or if not, can be ordered for pickup/delivery

Quick help. Found the tools I was looking for. Paid and left. Always better to ask for help in this type of hardware store.

Always helpful, always friendly, and all the supplies I need at one location.

This is one store you can always count on to have exactly what you need.