Ellis Ace Hardware

Honestly I can't say enough about how nice this hardstore is. Can't quite figure out exactly what you need? They'll know. Talk with any of the long time owners/employees and you'll know right away that they have spent their life finding the best products and techniques to fix and troubleshoot all sorts of problems. Its in their blood, they're like all good troubleshooters, they never stop asking questions and learning. Heck, they even fix phones there. One of the greatest hardware stores of all time.

Good hardware store, I pick up waxs ring for a toilet!

On top of being safer and more efficient than the local Home Depot, they are also nicer and more knowledgeable. Unlike HD they are taking clear anti Covid19 measures.

The staff here are awesome every time I've been here they have exactly what I need and will always help even when im unsure what i need.prices are great to.

BEST hardware store!! Walk in, tell Paul what you want or what you're working on & zap, it's ready to be rung up. In & out in 15 min.
Knowledge, Smiles, & in the Neighborhood. Who cud ask for more?

Stopped in for the first time recently with a few quick, targeted needs. Staff was incredibly kind and efficient! I was in and out and on my way within 3 minutes, max. Highly recommend this hardware store!

Maybe they now have short hours but the friendly helpful owners and crew are worth the limits. Always walk out with what I need or where to get it if they don't have it and great advice.

Best hardware store I've been to... maybe ever. Every employee was helpful and smiley, and the counter-service style is PERFECT for someone like me who never knows exactly what he wants. I needed odds and ends bolts and screws for a bed I'm repairing, and the super nice lady at the counter listened carefully, and then went back into the depths of the store and returned quickly with exactly what I needed. I was able to buy the exact number of bolts and screws I needed, and in the perfect sizes thanks to her helpful suggestions. Thanks Ellis Ace!

If your time is valuable and you want the correct part or product for the diy project, this is the place to shop. The additional cost is well worth it; unless you are buying in bulk that you could easily purchase elsewhere.
That said, support your local family owned business. They will take care of you best they can like you matter.
Good luck.

Really wonderful Ace location, extremely helpful managers (or owners?), and even though they didn't have what I was looking for, they went out of their way to order it in, which was above and beyond. Will definitely try to support them when I can!

Love this place-

In a hurry? Know exactly what you want? Don't wander the aisle of Home Depot- bring that list to these guys and get a personalized costumer service experience. Will you pay a little more to get in and out of the hardware store in 15 min? Maybe. Is it worth it? Totally.

A little taste of how it used to be. Can't find it? Just ask the super helpful staff behind the counter and they'll magically make it appear. Staff are great for advice too. Much quicker than any trip to Home Depot and price is often close enough.

Incredible service. Skip Home Depot and come to this family-run business. When I first moved to the neighborhood, Paul (the owner) gave me his card and said if I ever needed advice on a home improvement project, I could give him a call. Sure enough he's given me great advice on two occasions. He always seems to know the name of all his customers and is just all around awesome.

Well managed, family-run hardware store. Very knowledgeable staff. They have a few common-purchases type items out front, but 85% of the merchandise is in a mini-warehouse behind the counter. So you a staff person what you want, and they write it down go find it all for you. The full-service aspect usually it makes it faster than going to a "regular" hardware store: they know where everything on my list is, whereas when I enter Home Depot I have only a foggy idea where to find the stuff I need, and I end up walking around the store three times in the process of trying to find it all. Hours are 7:30-5 (Mon-Fri) and 8-5 (Sat).

We needed 12 gauge stranded wire (a spool of 500 feet). I called in to Ellis Ace Hardware just to see if they had any in stock. After confirming they had what we needed, I took the 3 minute drive and was surprised how easy it was to find parking in front of the store. When I stepped inside the friendly Clerk had my spool waiting for me and the receipt printed - all I had to do was pay for it, I was in and out of the store in 30 seconds flat! Now that's what I call customer service. If I'm ever in this part of town again I'm going nowhere else but Ellis Ace Hardware!

You will not find a better hardware store in the entire Bay Area. The place is magical. Shelves that reach up into the ionosphere. You walk up to the counter tell them what you want or explain what you need and the staff smiles, go into the stacks, disappears for a few minutes and then magically they are standing in front of you with exactly what you need. Knowledgeable, friendly, helpful, patient and amazing staff. If Ellos Ace Hardware does not have what you need then it is likely not something you can find on this planet. WORD.

Totally awesome, locally owned store. Excellent place to go if you know what you want/need. It's old-style, with nearly everything behind the counter, so you have to ask for it. Don't worry... they have plenty of employees to help, and if there are a lot of choices they'll either bring them to you, or bring you back behind the counter to go look.

They always have what I’m looking for. No big Home Depot store for me —get lost—!can’t find help—

Where have these helpful women been all my life. Never going to any other hardware store again. The first place I went wanted $8 per key copied. Ellis charged me $1 per key and did it faster.

Great service. All employees are ready to help complete your project. This location is Now my Go to store. This is a 100% good satisfaction business.