SERVPRO of Bountiful

Servpro of Bountiful came in to help me one week ago when my sewer backed up. Kevin and Ashley and their crew were so calm and helpful. I felt reassured that everything would be cleaned up and taken care of. Kevin explained exactly what was being done and why it needed to be done. The crew was on time and willing to use the back entrance to the basement. Lexi from the Servpro office called every day to let me know when the crew would arrive. She was always kind and helpful. I really felt like Kevin and Ashley had my best interests in mind as they took care of the mess. I felt safe when the crew members were in my house even though I hadn’t known any of them before. Kevin worked with my home owners insurance company, which really helped me. I strongly recommend Servpro of Bountiful, especially Kevin, Ashley, Caleb, and Dillon. They are an outstanding crew!

I highly recommend Servpro-Bountiful. When our basement flooded, we were so worried about the whole situation. Tracy and his team were amazing, very professional and knowledgeable. They were able to come out that same day to take a look at the damage. They made the whole situation a lot easier to deal with. Great company and great service. Thank you Tracy and Servpro for the amazing costumer service!

Being an Architect, I am aware of the often difficult relationship and tensions that can arise during a construction project. So I was pleased to discover I had hired a construction company and their excellent Project Manager, Curtis Bingham, who communicated well, listened, and worked with me to accomplish a difficult, complete renovation of the English Basement apartment of a 1907 Bungalow house I own in Salt Lake City.

That the job was successful and a pleasurable experience is even more remarkable because I live in Virginia, and I was not able to come across country to inspect the progress of the work during the pandemic. As of this review, I have never met Curtis in person, his excellent crew, or any of the talented subcontractors who provided their skills.

The age of the house required completely redoing the plumbing & electrical service and bringing it to code, upgrading two bathrooms, replacing the interior and exterior doors, repairing the interior and exterior walls, painting the walls and ceilings, providing new lighting fixtures, new kitchen cabinets and cupboards, flooring, and closets. In a word, about everything.

The reason this job went so well? Trust. Curtis' excellent communication skills, work ethic, honesty, and a willingness to be my partner made the difference. When I needed to talk to him, he responded quickly. When he needed me to make a decision, I quickly got back to him. The proof of working together is in the result: all those who have actually seen the finished apartment say it has been transformed from a hag to a runway beauty.

If only all construction work could be this much fun! I couldn't be more pleased.

Our water damage occurred in the middle of the night. Our insurance recommended two restoration companies and based upon reviews, we called ServPro. Kevin arrived at 4:30 in the morning with a positive attitude and a plan to get us taken care of. We appreciated the help from multiple people who were at our home various times throughout the week: Kevin, Guilbert, Dylahn, Jackson, Eric, Jadin, Terry, Jeff. Thank you gentlemen!

Jaden Williams and David Wolfgramm came to my home at 6:00 this morning to let me know my plumbing was affecting my downstairs neighbors. These two could not have been more cordial and helpful! They are an excellent advertisement for your business!

When my water damage began it was a nightmare I asked my insurance agent who he would use if it were his own home and no hesitancy he said ServPro crew. I called and they’re mitigation team were right on it. I felt lost, but Rory and Spencer were so kind and calm and patient and with my frustrations always willing to answer my questions all along the way. They figured out where the leak was coming from pretty quickly. They and the rest of the crew were always on time and respectful of my home. If something seemed amiss they spoke up right away. I am so impressed. Now, I await the restoration team and expect from their example that they, too, will make me feel just as much at ease and confident that my home will be my home again quickly. Thank you Rory, Spencer, Greg (my Disney buddy) and the whole mitigation team.

If you want professional SERVPRO of Bountiful/NSL is outstanding! Their professionalism and knowledge is comforting .When a mess happens it's so stressful and they will put you at ease and take over. Sewage backup is disgusting and they really make it right without the stress. I want to acknowledge RORY, DYLAN and JAYDEN and say thank you for your professionalism and making my home a home again. You guys are so amazing. Thank you JOSH and LEXI!!
Lisa A.

We had the best experience with Servpro a couple of weeks ago when our Master Bath on our top floor flooded and ruined 2 stories in our home, on a late Friday evening. Servpro was at our house within 20 minutes and worked until 3:00 am. They informed us the entire time of what they were doing and what needs to be done. We know they are taking good care of us every step of the way.
I want to give a big shout out to Servpro and their fabulous employees, Kevin, Lewis, Ashli, Jeff, Rory, Spencer, Gilbert, Greg, and Sandra.
I highly recommend Servpro.
Thank you so much Servpro for your professional customer service.

Ashley and Lewis did a great job on our carpet cleaning. They were fast, professional, and great to talk too. Highly recommend servpro of bountiful

Servpro of Bountiful came and quickly helped us with a clean up from our dishwasher water line break. They were right on the job and saved our kitchen cupboards. They were sincerely hard working employees,
Kevin, Rory and Lewis. They got to work quickly and we’re very kind and efficient. We are most grateful to them.
Thanks Servpro crew,
Cheryl Lauder

We found bad mold damage over the Pioneer Day weekend. We tried reaching out to at least 4 other businesses for mitigation and nobody responded. ServPro responded quickly to come look and give us a quote. They were able to start the next day as well. They did a fantastic job cleaning and worked with us well since we couldn’t use our insurance. Rory, the leader, was amazing. He took the time to review everything with us and made sure we were all on the same page. Kevin did a great job on site. Maggie in their office was super helpful and nice. Would use them again in the future (hopefully never have to!)

Our basement flooded on a Sunday, but Servpro Bountiful had a crew here fast!! Very Nice people to work with. Great communication. Made sure to communicate with our insurance. Handled things with care. Cody, Kevin, Ashley and Spencer were Wonderful to us. Would recommend them for disaster cleanup.

I discovered mold in a back closet. Servpro took care of the problem. The service men were professional, explained the whole process, were on time and cleaned up everything when they were done. I would highly recommend ServPro!

Mikey and Kevin were great to work with. They explained every step of the process and even offered me additional tips along the way. They were on time to appointments and made sure I was comfortable with everything that needed to be done with my water damage mitigation. Engel Louis and Ashley did great work on my home too. Thanks guys! I would absolutely work with this company again and highly recommend them!

Servpro cleaned up some flooding from a main sewer line in our basement. They were very professional, quick to respond and really tried hard to keep me informed as a customer. Overall an excellent experience! Kevin and Charles did a great job taking care of us and making sure we understood their process.

Josh and his team are awesome! They have done work for my neighbors and my wife’s company. I cross my fingers I won’t have to hire them, but would not hesitate if/when the time comes. I know they also can do a quick look and give suggestions if you want to try and manage it yourself. They can handle large and small projects. For my business, I have an emergency folder that we keep handy that was provided by Servpro with key contact and emergency location info. Thanks!

We had a water leak in our newly finished basement. Servpro responded immediately and assessed the leak. Within a few hours, the water was removed and drying equipment set in place. We are so grateful for the Servpro Team and Rory who arrived on scene so quickly. He also assisted in helping my wife to understand the process and ease her nerves with our disaster.

When my basement flooded I was so upset. I am so glad I had Servpro of Bountiful on my side. Rory, Hayden, Jessica, and Israel are just some of the wonderful people who helped me get my home restored. They know their stuff, are very professional, thorough, and get it done much faster than I expected. I hope I never have a situation where I need their help again, but if I do they will be the first person I call. Thank you Servpro of Bountiful!

Very good! Jonas,and Quentin and Adam were very professional and did a wonderful job. Also Logan contractors they were wonderful too! I appreciated all of them for taking care of my mess!

We hired ServPro to mitigate a water issue in our basement. They were at our home within a couple hours of calling. Greg assessed the situation and helped us understand what it would most likely cost to fix. He was outstanding. They couldn't have sent anyone better! Coty, Spencer, Adam and their teams did a fabulous job finding the source of the water and cleaning up the mess it had caused. They were all very professional and did outstanding work at a very reasonable price. All around, it was a great experience with ServPro!