Auto Diagnostic & Repair

These people are great. I know they could have changed me much more. My son-in -law took my car in for me and said how professional, courteous, and friendly they were and that the workers seemed very happy. I couldn’t be happier with their service. The problem wasn’t easy to find but they fixed it. If you want the best in the area, bring your vehicle here.

When I was doing my research for a mechanic shop. I found Auto Diagnostic & Repair. I was having problems with my truck, the issue was that the exhaust smells were coming through the vents of the vehicle. When I received the estimate, I thought it was reasonable because I compared it to other shops. Their staff was really good and inform me about every update and let me make the decision to move forward with issues that the vehicle could have. When all repairs were done the final bill was less then the estimate that was given. This repair was done on my vehicle a year ago and I still do not have these issues which is great. I really would recommend them to anyone, they are honest, for the people, and have excellent quality technicians. keep up the good work.

Great communication between staff and us! Although I just drove home on city streets.I was hoping to give a review on how my vehicle performs in a week or so,as I only do city driving and will be driving 100 miles in a week or two.Can you re text me then after I’ve done freeway driving and had a chance to drive the car ? We would appreciate that alot! Thank you.

If you’re looking for a reasonably priced and 100% guaranteed work on your vehicle you should come here. I have brought my Honda Civic here multiple times for different repairs on my car. I have never had to come back for them to fix the same problem again. Once the problem is fixed it’s fixed! They are always very kind, honest, and straightforward. Charlie only sells you what you need on your car. Doesn’t oversell you or anything. My car was back on the road again in no time. I have dealt with many sketchy mechanics but this is the only one in my lifetime that has provided me high quality work without overselling me. They don’t take advantage of you like other repair shops if you’re a woman either. (I only say this because I have been treated very poorly by other shops in terms of them trying to oversell me on repairs & treat me like I’m stupid.) They also take 10% of labor if you have a AAA membership.

Auto Diagnostic & Repair is the BEST!

The customer service is top-notch. Charlie and the team are so kind and awesome.
After having my car jumped 3 times with AAA telling me it was not my battery & most likely, my alternator and after visiting the not-so-friendly Honda Service department in Concord (the price quoted over the phone changed significantly after speaking with them in person), I decided to call around. That's when I attracted Auto Diagnostic & Repair.

I called Auto Diagnostic & Repair & spoke with Charlie, who was kind & knowledgeable. Everything felt right about bringing my car to their shop. They had me on the road the same day!

I can't tell you how grateful I am for the Auto Diagnostic & Repair Team. If ever I have issues in the future, I will most definitely take my car to Auto Diagnostic & Repair!

Thank you, Auto Diagnostic & Repair! I appreciate you!

Blessings,
Karleen

We had a great experience at auto diagnostic and repair. They are very knowledgeable, iinexpensive and get your car back to you quickly.
They also give a 10% discount on labor if you have AAA!
Thank you Auto diagnostic and repair!!!

I cannot stress this enough when I say GREAT customer service! Shoutout to Charlie for helping me. I always recommend my friends & family to come here. He gives excellent estimates and advice needed on your car for future repairs. They deserve more than just 5 stars.

I cannot say enough GOOD about this place.. My car literally feels, drives and sounds like i have a brand new car. I took it in thinking it was going to be this giant, expensive problem. But the manager Charlie test drove it and immediately spotted the issue. The parts took longer than expected but absolutely worth the wait!
I cannot believe how much better my car is. Very satisfied with ALL the friendly staff and excellent service/repairs.
Oh and I really like the inspection report they do, taking pictures of concerns and adding that to the report they print for your records.
6 STARS FOR SURE!

I think I found my new mechanics. This place was wonderful! They gave me a ride home and picked me up when my car was ready. Reasonable pricing and also have other payment options if you can’t afford the repairs. I will definitely be back for the rest of the work needed for my car. Thanks so much again for the wonderful service

AWESOME customer service. Very knowledgeable. I believe Charlie helped me out with my service. I needed to get three of my motor mounts replaced. Brought it in the am when they opened so that they could check it first and after confirming the service needed it was already done by the late afternoon. Also super happy that they had a shuttle service so that I could get some work done at home while it was in the shop. 10/10 would get my work done here again!

During my initial visit to an auto diagnostic center, I had the pleasure of speaking with Charlie, who exuded a friendly and welcoming demeanor. As such, I felt confident in entrusting my vehicle to the center's technicians for a thorough inspection. The inspection aimed to appraise a used 2006 Chevrolet Impala with 90,000 miles, which I was considering purchasing from a Costa Country public auto auction in Pittsburg for my daughter for $6,900.

I am grateful to have invested $175 for the diagnostic, as the results were instrumental in identifying several critical issues with the vehicle, including a broken seat and visor, a leaking steering rack, an out tire, and a broken motor mount. The transmission lines, firing leaks, and air conditioning system also exhibited several defects. The air conditioning system, in particular, blew hot air on the passenger side, and its blend door produced a conspicuous noise.

The comprehensive inspection results were invaluable, as they enabled me to avoid an ill-advised purchase that could have potentially resulted in costly repairs and jeopardized my daughter's safety. I want to thank Charlie, Ruden, and my service adviser, Daniel, for their professionalism and expertise throughout the inspection process. I intend to bring my vehicle to this center for future maintenance and repairs.

They're knowledgeable and very professional. I've had a lot of work done On my car with no problems. Always had a good experience.

Got an oil change and they were fast and very nice. They had a local shuttle service to take me home and bring me back to the shop when my car was ready. Amanda was very very nice!!! I highly recommend this shop :)

I was referred to the shop and glad I was. They are very respectful, knowledgeable, and honest. I will definitely use them going forward for my mechanic needs.

Communication was great from start to finish customer service amazing and pricing reasonable I am very much Happy with the services I was provided

What a great place to take your car for repairs. They are great at diagnosis and getting quotes for repairs.

Fast service and friendly staff! I would definitely recommend this place if you’re looking for a reliable auto shop.

Excellent customer service. I was pleased with the work provided and would recommend their services.

Loooooove Auto Diagnostic! I told Charlie what issues I was having with my Accord he accurately predicted what the problem was before the scan. Also suggested additional treatments that made the car run much better. I felt secure with AD from the first contact and knew my car was in good hands!! Great mechanics and friendly too. Highly recommend!

Very friendly, it's obvious they strive to be better than other mechanics and give people honest diagnostics and prices.