Mattress Firm Hilltop

Miguel was professional, knowledgeable, and encouraged me to take my time deciding which mattress works best for me.
I feel good about my decision and really appreciate his no-pressure supportive approach!
I recommend this store, there's no comparison to testing the mattresses out, and getting an expert's input at the same time.

We needed a new mattress for our son and stopped by shortly before closing. Miguel was so helpful with suggestions, based on the info he gathered from our son. He made 3 suggestions and my son liked all of them. We were able to make our purchase quickly, and with no pressure. We were in and out in a little over 30 minutes. Miguel was personable, knowledgeable, and very helpful. It was such an easy transaction and we will definitely see Miguel for future mattress needs.

Kaylin was absolutely wonderful, she took the time to explain everything and I didn’t feel rushed. One of the best salespeople I’ve ever met. Thank you!

Miguel was very helpful and attentive. He was very personable. He made us feel right at home. I will refer my family and friends.

Went to try out a purple mattress. Anthony was the salesperson at the store that day. I was really impressed with the experience he had. He answered all my questions and trust me I had lots! I didn’t feel pressured into making a purchase. Anthony gave me the time and space I needed to talk with my husband to finally make our purchase. We ended buying a purple 2 mattress with pillows, sheets and a adjustable base. He also honored what ever promotion purple was offering. My bed got delivered and set up. It only took 3 days after purchase for my bed to get delivered. It’s been 2 weeks and we are happy with our purchase! Thanks Anthony for the excellent service you provided us!

The manager Miguel was very helpful in showing me a variety of models and gave time to try each mattress . Explaining the feature and benefits.

Miguel was super helpful and very friendly! He walked me through different options and different types of mattresses until I was happy with my choice.

Daniel at Mattress Firm Hilltop was outstanding. Walked me through the selection process, gave great advice and helped me find the right bed in my price range. Great service. Thanks!

Went in for a new adjustable base for our Tempur Pedic. Miguel was extremely nice and very knowledgeable. Appreciate your help Miguel!!

Kudos to both staff members. They were knowledgeable, friendly, and service oriented.

I had a memorable experience at the store.

Very good attention from Miguel. I received excellent recommendations from him to choose the right product for my preference and needs.

Delivered early had to carry item's upstairs and downstairs 16 steps each way. Completed the job quickly with a smile.

I had a great experience with my matress purchase . Lisa was so nice and showed us so many options there was ! We left happily , and will be back soon for another one ! Would recommend this place .

We had a great experience! Miguel approached us as soon as we walked into the store and he assisted us all the way through the process of choosing our bed. He was knowledgeable and answered all of our questions. He was friendly and we felt no pressure to purchase, rather that he wanted to make sure we got what we wanted and what we needed. And when you are making a commitment like the purchase of a bed, you don't want to feel any pressure and we didn't. It was a relaxing and great experience.

Jeff was awesome and got me the product I needed. He gave details and answered questions. I am extremely grateful and happy.

My husband and I felt very lucky walking in the store when Oralia warmly and professionally greeted us! She asked us a few questions and then patiently listened to us and showed us different mattresses. She never rushed us to make decisions, so we took our time trying on various mattresses, then we got what we wanted. The whole process was very pleasant.

Wonderful experience. No pressure selling whatsoever from salesperson Lisa. Just extremely knowledgeable (I went in with my research) and genuinely wanted us to find the right mattress-which we did. I came back to Mattress Firm because of a previous experience and this exceeded that, so I definitely will be back. Thank you again Lisa! And no, this review is not part of a promotion nor was I compensated in any way. Just sincerely a more than satisfied customer who is grateful for actual customer service. Now I’m just hoping the product, the actual mattress, is on par.

The staff was very helpful and kind. They were engaging and interactive while also giving us space and time to try out different mattresses. We worked with Mirko and he answered all our questions and gave us great options. When we did select a mattress for us they worked with our budget to ensure we got the most out of it. I would also like to add that the entire staff was very kind to our 4 year old who was more than thrilled to lay on different beds even giving her a pillow to test beds with. If you’re looking for a good mattress at a great place with peace of mind then look no further. Would definitely recommend to any and everyone!

It was a great experience. As soon as we walked into the establishment the store manager immediately greeted us. He was very attentive and made sure to listen to our needs and not just sell us a product. He took the time to explain the differences of each of the mattresses and he gave us the opportunity to try each mattress out so we would make the best choice. He was kind, warm, respectful and knowledgeable. I would definitely go back next time I need to buy another mattress.

Great and super easy experience! Miguel helped us. He was super friendly and knowledgeable. He explained and answered all our questions. We got a queen mattress, frame and cover. The whole process was very simple. Delivery was next day. We were kept in the loop the whole time. Delivery people were great too. It was free and they took our old mattress away. We are very happy with our purchase. Please see Miguel if you need a mattress. Highly recommend this place.