T-Mobile

Manuel and Jaun went above and beyond expectations when Helping my Wife and I.
They were able to resolve all the issues we were having. Definitely recommend this location I know it is a little bit of a wait
( they are always busy) however wroth the wait ! Things are done correctly the first time.

I want to thank Bianca and Manny for helping us last night. eSIM activation failed miserable, and they were able to assist me even though it was late and they were exhausted.

Outstanding customer service. Truly grateful for their time. Always made me feel welcomed, and they always were super nice to us.

I don’t really write reviews much, but felt as though I needed to after my first time experience today. Won’t go into detail too much, just simply wanted to recognize an employee who helped me. Her name is Maggie. She was really kind and friendly, and went above to make sure I was taken care of. Customer service is a hard skill that not many people have, truthfully. Most people show up to work with an “I don’t care” attitude, so I when I meet someone who actually engages & gives me good service, I acknowledge them. Great job maggie! Oh, did I forget to mention that she also was on lunch break and still stopped by to ask if I was doing ok? Yea. Take notes kids. My daughter and I will be back to do more future shopping with her.

I have been a customer of T-Mobile for about 20 years. I first signed on with them because they were the cheapest at the time. Their rates are now competitive but I stay with them for the CUSTOMER SERVICE I get from them. I can be talking to a live customer service rep within a minute. My wife, who uses Verizon, can't get a live human being to help her to save her LIFE !!! GO with T-Mobile!!!

Had all the products I wanted even though online they were delayed by months.

Raf our sales associate was very pleasant despite it being crowded. 10/10 would come again!

I popped in to get a new additional phone line. I had an old phone I used and I was in and out in 20 minutes. Truly the best mobile purchase experience in so many years.

Great service! Manuel was awesome. Fantastic attention to detail when replacing my screen protector. Thanks for helping us trade in our old phones

Everytime I go there this Lil Compadre or Senorita always makes it look so easy to fix a problem that I've put operators on Blast about .I truly appreciate the fun outgoing personality and the warmth of leaving the store laughing at myself....Eddy Boy WS Rascals So Los Angeles. E que!!!!!!!!!!Chooooaaaoowww!!!!!

I was so frustrated before I even went in to the store but after being helped by Emilio, all of my frustrations immediately went away. He helped out with every issue that I had and double-checked to make sure that everything was situated before I left the store.

Superrrr good attention from Martin:)))

Anytime I have any kind of tissue this place takes care of it 100% I love their service

Couldn't be more helpful. They are well supplied with their products and know well what to recommend. The company often offers specials and deals.

NANCY and JULIO are great team associate at willow pass, those guys deserves a raise and promotion.

Excellent, Jennifer was so sweet and got us all set up!

Great customer service,Wilbur was AWESOME 👍👍 KEEP UP THE GREAT WORK!!!!👏👏

Very professional service, very nice and very fast and smooth transaction. Thank you.

Always good service and very good looking ladies working there

Always polite, and awesome customer service. 👌

Great if you go there you know

great price