Champion Chrysler Jeep Dodge RAM FIAT

I purchased my first Dodge Challenger here with the help of Damian O. He was an excellent salesperson that actually cared about what was best for me, and I felt safe purchasing a brand new Dodge Challenger. I did not expect to buy a car on the same day, but Damian O. once again guided and provided me with above-and-beyond exceptional service with what I was able to feel comfortable paying and felt no pressure into buying what I didn’t want. I am now an happy proud owner of a brand new Dodge Challenger.

They are cool guys! I made an application to the service - they listened, wrote it down, and did it. I have no comments. I left. Thanks guys.

1st off I’ll be sharing my excellent experiences first and add my bad experiences after. After purchasing my brand new 2023 Ram Big Horn on 6/16/23 the AC module failed the following day and wouldn’t turn on AC! So, I took it to my local Ram dealership in Alhambra and they couldn’t get it to work as well and since it was late in the day and service department was booked, they said it’s best to take it back to original dealership. So, 1st thing Monday morning when I arrived and spoke to service advisor and explained my issue he asked if I had appointment and said no, he told me that I would have to leave vehicle overnight and I asked him if I would be provided a rental car and he said no. That’s when I asked for his supervisor and when I told Vincent service supervisor about my issue he personally took a look at my vehicle and took care of my issue as we waited for vehicle and gave me my 1st oil change free!

Mostly honest service department. Jose was my service advisor. I had a complicated issue with a commercial truck and he just did everything in his power to get it done. Thank you for the fast and easy process!

The car buying process started a little rocky but Damian and Julio helped me get my dream car and sweetened the deal. If you're heading to Champion ask for Damian, he looks out for the customer and does his best to give you a great deal.

...Great sales team... Found a Car 1 min in.. And fell in love with it the rest is history... Looking for a New/Used trust... Bring your business here. Closed out with the best deal ever. My Son Loves his new Car..❤

I bought a spider from Oscar yesterday in the fiat dept. and I was so impressed with their customer service and deals that I told my brother to come today to buy two commercial vans for work from Maria Bustillo!
She also gave us excellent service and the best Deal!!!
I would totally recommend to speak with these sales people for their great work ethics 🙏🏼

We had an excellent experience purchasing a new Pacifica Hybrid at Champion Chrysler. The entire expereince was good starting with our initial phone call to Judy who was very prompt and searched their inventory and confirmed they had the vehicle with our desired specs and indeed they did. This was a very different experience than some of the other dealerships that indicated they had a car with our specs and then to find out that they were trying to get us in the door to sell us something else. Judy assigned us to Jesus as the salesperson. Jesus is soft spoken, knowledgeable and was patient throughout the process. He was excellent and it was a pleasure working with him. The purchasing experience for the paperwork with Mysels was also smooth. The dealership has a large nice area to wait while they get the car ready which we also liked. Overall, this was a great purchase experience.

Best service I have gotten in a dealer got help asap was quick and easy got approved really quick David Vasquez and fiance was great 👍 best deal for my 2021 dodge durango come here first don't waist ur time some where else

The absolute best and fastest car buying experience I've ever been through, Honestly and truly. From the time I stepped in the building till the time I drove off was 3hrs Max . Norman was my sales man and couldn't have been more patient and understanding. His manager William was just as awesome. He kept it straight foward and laid out the facts no BS. I've already gotten 2 family members asking do they have anymore deals and who do they speak to when they go in. Thanks again Norman and William for helping me purchase my first brand new car.

Such a great experience. We worked with Judy, who was so sweet and spent basically the whole day with us looking at and test driving cars. She showed us everything we were interested in and made sure to guide us through our options. The manager, Herbin, was also super helpful and willing to work with us to get our dream car. We definitely recommend getting your Jeep here.

I’ve been looking to upgrade from my Jeep Patriot to a newer Jeep( I’m a huge Jeep fan ) I was recommended by Adriana P. To come down to the dealership I was helped by David as soon as I arrived great service David explained everything kindly test drove couple cars after a long day of playing with numbers I walked out happily with my new grand Cherokee 2019. Best decision I’ve ever made I’m very happy and pleased that I came here great service awesome location friendly agents.

I am so happy I came to Champion Dodge in Downey! the sales person Mr. Tony Ayala was very courteous and knowledgeable, me and my wife knew exactly what kind of truck we wanted and Tony made it a breeze we where in and out with our new 2019 Ram 1500 within 2 hrs. Tony Keep up the great work.

Against the recommendation of friends, I took my Jeep to this dealership to have an engine light issue resolved. The image of dealerships was that they overcharge, do extra necessary work, or do bad work. But I was having these same issues with some independent mechanics and so I decided to give a dealership a try. Although the process was initially slow and my Jeep engine problem presented a challenge to them, they did not give-up and eventually figured it out. Rene Trujillo of the service department deserves the thanks for his cordiality and management of my frustration. Thanks Rene and Champion jeep Dodge for getting the job done right.

Customer service here is great. They give you a run for your money but at the end of the day they try they're hardest to get you out the door with what you want/need. Jose and manny are probably your go to guys. Thanks a bunch guys.

This place is the best. Bought a used car a few months ago. Had a problem with the DMV. Wasn't the dealerships fault. But they totally stepped in. Helped out and fix the whole thing. I will definitely buy another car from them.

Go see Champion Dodge first before you head anywhere else to buy a car! I had my choice and I picked right! See Billy Moz great salesman

they have a good costumer services and also the team treats you nice I personally recommend this dealer if u plating to get any service for you car 👌

Went this past Sunday to buy my wife a new Jeep and we seen a couple online but didn’t know what the difference was in them but my brother had told me to go in and ask for Jesus Cuevas and he didn’t disappoint us at all he made sure our questions got answered and test drove both vehicles to ensure we bought what we really liked thanks again Jesus and his manager Issa

Today ended a 3 week search for my perfect vehicle. I was greeted by Dave and Maggie, who had no problem assisting me in a test drive, and quite honestly my intention was to only test drive and get another quote. This was my second dealership visit of the day, the first dealership wouldn’t let me test drive the car unless I was “going to buy”. The first dealership wouldn’t budge on their first offer. No problem. This was their Covid19 distance policy and I respect their commitment to safety...Fast forward, Dave and Maggie bring me in to work with, I believe her name was Brenda. We were able to negotiate a fair deal which happened to be what I was looking for. At no point did the math or numbers get padded, I double checked all calculations and they were honest. I told Brenda, Dave and Maggy “wash the car, we gotta deal!”
Bernie did the finance. He talked slow when I asked, would pause so I could double check his math on license fees, sales tax and all other spots dealerships like to burn you. I felt comfortable with the deal. That’s why they got my money. Dave/Maggy took the time to make sure my truck was detailed, clean and that I understood EVERY FUNCTION the truck had to offer.

BUYERS Do your homework...get a couple quotes and then go to champion and compare pricing and experience this long lost art called “Customer Service.” Ask for Dave..

PS. I WAS NOT ASKED TO WRITE THIS. Good luck-