Zales

Fella took care of me today, and she is the sweetest most accurate, informative, and amazing salesperson. Very helpful and quick to answer any and all of my questions. I found my new Zales store!! Thanks Fella!! Appreciate you!!

It was my first time in a ring shop, and I was unsure of which ring I should have chosen. From the variety styles of rings Zales had to offer, anyone could have probably tell I was a bit overwhelmed. Thanks to Fella she made the experience worth it. She was so patient, understanding, and has a great personality. Overall, I can't thank her enough.

Bre was very professional, and knowledgeable. She gets a 10 with personality , and made the experience of purchasing my bride to be engagement ring wonderful.

Fella was great! She informed me well about the difference about lab and natural diamonds. She supported me in my vision for the ring I had in mind. I recommend you all to stop by! Great costumer service !:)

Staff at Zales Culver City was amazing. They were helpful and patient when I came into pick out some jewelry for my fiancé. Kimberly is a rock star. She was the main associate that answered my questions and looked out for me whenever I needed assistance. She played a big part of this new surprise. Thanks for being great!!!!!!

Amazing customer service from sales women Fella O. I was treated with the fullest of respect and guided comfortably on what options suited me best. I was educated and decided to make a purchased in which I am satisfied with. Their clearance offers are totally worth it. I highly recommend to take advantage while they last. Will shop again at a later time

Fella was amazing! She was very sweet and very helpful! Made our experience getting my soon to be husbands’ wedding band and I will absolutely be back and request for her! Love love love her!

Juana is awesome! She is always kind and helpful. If it were possible she should be cloned! The sweetest lady I have encountered at Zales!

Fella was great! She gave me great options and helped me pick the perfect earrings for my boyfriend. She is a great saleswoman. And I have 10 years of experience and cells so I know what it looks like when someone’s being real.

Juana takes care of me everytime. She's very helpful and always kind . And always meets my expectations with excellent customer service and cares about her customers.

I loved how the ladies treated me. They were super nice and always smiling. I never had a question not answered. I didn’t wait at all and they were very attentive to my needs. Thank you Fella and Kimberly.

Happy to work with Keisha, Alma & Dean on making my unique bling..bling!!

Finding the perfect ring was a journey, but Zales made it unforgettable. Their unique collection, coupled with the warmth of the staff, especially our gem of a sales representative, Juana, made the experience truly exceptional. Juana's dedication in explaining the intricacies of each piece added a personal touch, making our decision even more meaningful. If you're on the hunt for the perfect ring, Zales and Juana should be your first stop. A heartfelt thank you to Juana and the entire Zales team for turning our dream into reality! 💍

Best, Pablo and Genesis

Alexandra the store manager was very helpful and knowledgeable about what I was wanting. She made me smile and leaving me with a life experience. I walked out pleased and thankful. I recommend her to everyone.

I had the pleasure to have Ms.Bre help me with all of my of my needs. Very attentive and cared about how my jewelry properly fit me and she was very knowledgeable of products. Which help me make better decisions.

Fella was excellent and very knowledgeable very much appreciate her service department

Thrilled with the customer attention! Very professional and helpful. Purchased a lovely gold chain for my daughter. I will definitely shop here again for fine jewelry! Thank you!

Ms. Bre was absolutely amazing and attentive to serving my needs as we cultivated the best match for my engagement ring. 10/10 if recommend her services when visiting the Culver City location

Juana helped me to pick a very nice pair of earrings for my wife....I am so appreciative of her professionalism.
Plus she gave the opportunity to sign up for a zales credit card....I'm excited !!

Fella was very nice and patience. Didn't pressure me on my decision on my purchase. And showed me things within my budget.