I V League Inc

My father was sent home from the hospital with an order for IVs and the IV League promptly delivered the IVs with the necessary supply. Subsequently, following chemotherapy, he was prescribed TPN IVs and once again IV League and their representative Cindy delivered. For over 2 months, they deliver the TPN to our house on a weekly basis. They monitor his blood work and call me to set up the delivery day/time. They haven't missed one yet and the supplies are always spot on. I also called the pharmacist after hours when I did not know how to inject insulin into the TPN. He was very cordial even though it was 10pm on a Saturday evening. He understood we were just discharged from the hospital. I have nothing but good comments about IV League.

The negative reviews scared me but honestly I had a great experience. Nothing bad to say about IV League

I really had one of the greatest experiences here. I came to do Regeneron through an IV for Covid, and I was nervous anxious and did not know what to expect. The staff at the pharmacy answered my questions and multiple phone calls- and were quite kind. When I got to the IV Wellness location- Cassandra and Cynthia were THE most amazing souls I have met. They were kind, knowledgable, patient and calmed me down. They made it such a positive experience for me and the other patient there!

Good work environment the people are really helping

Pharmacy and infusion center. Sends nurses out to do IVs for patients. Very thorough about details, working with health plans etc. Is actually in Culver City, not Santa Monica.

This pharmacy Huffed and puffed and blew the house down because the Home Health agency that was going to send an RN to do infusion therapy called their own pharmacy, so IV League threw a fit and said that they needed to be the one to fill the order. And that this was outrageous that another pharmacy was called to fill the order. I get to work the next day, the RN shows up and guess what there’s no medication delivered. I called Ivy League pharmacy and they actually tried to claim that I told them to cancel the order. No contemporaneous notes to support the claim. They just said it. I had to call the doctor for them to do a voice order before they would refill it. They did not admit to making a mistake. And they did not apologize for the mistake that they made. I went out of my way to accommodate these people and then they canceled the order and claimed that I told them to do that. There’s no evidence to support that claim, and I never told them to cancel the order. Quite the contrary. I called the other pharmacy and did a three-way with them to make sure that the other pharmacy canceled their order so Ivy League pharmacy can fill the order. And they did not fill the order. The order will be filled this evening. The RN visited today for no reason. No apology from the pharmacy. You’re free to draw your own conclusions about how to proceed.

They were at two stars. Now I’m changing to one star. They’re trying to charge the co-pay that they promised they would not charge which is what prompted the family to cancel the order with the other pharmacy in the first place. Best. Pharmacy. Ever.

The staff have records..if you are elderly, disabled, dependent adult and have problems self report or have family report to APS. Move to another facility / pharmacy. Better yet, don’t ever become a patient of this place. You will regret it. Scam Central. Your life depends on it.

I have a infection in my heart,the doctor said I have to do this antibiotics for 6 weeks or I WILL DIE. Now I'm doing home nursing and IV League sends these home nurses our to my home. Now yesterday for some strange reason no nurse ever came out to my home. NOW LETS NOT FORGET I HAVE TO HAVE THIS MEDICATION OR I WILL DIE.
Now I call IV League and I get there answering service I tell them to PLEASE LET THESE PEOPLE KNOW I NEED A NURSE OUT TO MY HOME TO GIVE ME MY MEDICATION. They told me they would let the on call pharmacists know. Well I didn't receive a call back till I kept calling .The pharmacists told me he would call me back to let me know when a nurse would come to my home. Well guess what no one ever came out and the pharmacists wouldn't accept my calls cause he didn't have the balls to let me know what the he'll was going on. This is so u .

Left hospital on 24 hour IV for serious infection. They never showed up. Ever. Never called nothing. When I called them and ask them what I’m supposed to do? They said you need to go find somebody to flush your IV or else you’re going to clog the line. I said I live alone what am I supposed to do and they said I don’t know I guess you’re just gonna get a clotted line. Absolutely horrific these people should be shut down and out of business I’m filing a complaint with Ucla and I hope they stop using them

Horrible customer service I was on the phone with them for over 20 min being transferred around and one woman by the name of Linda was extremely rude ! Wouldn’t let me say one word before transferring me over again to billing department which I didn’t need ! She transferred the call and of course they couldn’t help me.
How hard is it for someone to look up a member we and provide dosage and name of drugs they need. This is just really unprofessional service that I really don’t want to deal with. Coram & MedicoRX have a better customer service then these guys.

This pharmacy has been nothing but a head ache since day one. I work as a registered nurse and the staff has been rude, inconsiderate, and does not care about the patients well being. When ordering supplies the staff acts like they are “doing us a favor” by doing their job. When supplies are sent they are either damaged or incorrect supplies than what was requested. I would definitely recommend any other pharmacy than this.

Worst medical experience of my life. I think its some kind of Medicare scam. Endangered my health by not providing the right medicines or dosage. Disorganized irresponsible and so bad that I'm reporting my experience to the State pharmacy board. If you are on Blue Shield do not use this pharmacy. The intake managers keep changing their requirements and they flat out lie about not receiving documents. They even lied about talking to my doctor. Stay away, they are dangerous

Awful location for those looking to get an infusion treatment. Been here a number of times and pharmacy was not prepared to receive a patient most of those times... sending inadequate equipment, not sending enough of certain things... just go elsewhere. Infusion clinic was not set up to receive a patient either.... took a parent here for a chem infusion and she had a reaction during this infusion, pharmacy had not sent the proper things needed to counteract the said reaction and we waited an hour so they could run down more meds... Could’ve been very very bad.

They get a star because the nurse helping us was great.. but the entire operation is definitely not something id recommend to anyone.

All they care about is money, and are willing to lie to your doctors and your hospital until they get it. I couldn't believe the things they tried to get away with; it was unreal. There's no reason to trust this company.

I had 2 deliveries at 9:30pm and what finally pushed me to leave this negative review was the last delivery at 10:00pm when im already in bed and all the lights are off in the house. Deliver earlier!!!