Culver City Mazda Service & Parts Dept.

Jonathan Rodriguez took excellent care of my car. He was courteous and did everything I asked for. He kept in contact with updates on what my car needed and when it would be ready. He set me up with a nice loaner car. He gave me a loyalty discount. All the work done on my car was very good. My car runs smoothly now.

The Culver City Mazda staff are awesome. Starting with concierge, receptionist , front desk and specially my advisor Miguel Champaigne ! He is really nice and professional. He works with you to give you choices and the best service possible that works for you as a customer.
The work is 100% guarantee. If they miss anything they will take care of your issues right away.
The staff really make you feel at home. I started working with the shop in 2020 with my first lease. I purchased my vehicle last year and continue working with them .
I needed a vehicle this weekend while they worked on my car and Miguel made it happened.
Thank you for your service!

The best dealership in southern California. Elite sales professionals that cater to what you want and not what they want for you! We will be back to purchase another car soon!

Got my 2016 cx5 serviced here about a month ago. Richard and his team took great care of my car as well as me and made extra sure I was updated on everything. Very honest about the urgency of some repairs versus others and definitely didn’t make me feel like I had to fix everything in one go. Makes me want to buy every future car from Culver City Mazda. Thanks to everyone who helped me!

Richard Tran of the Services Department was amazing. He went above and beyond, helping me understand the situation my car was in, providing excellent updates and helpful insights on how to navigate my situation. He is a beacon of how great customer service can be and is a major reason on as to why this service center is the best. Kudos to Rich for a wonderful job and so for the repair section who did an amazing job fixing my car. Thank you

I had a great experience at Culver City Mazda for my service appointment. Everything went smoothly and I really liked the video footage they provide of the inspection as well. Miguel was extremely professional and made the whole process quick and seamless. My car was finished in under two hours and I received thorough communication around the status of my vehicle. Thank you Miguel and team, I will definitely be back here for my next service!

I recently had my car serviced at the dealership, and I'm thrilled with the experience. The entire process was incredibly smooth, thanks to the kind and professional staff. Every employee I encountered went above and beyond to ensure a positive and streamlined maintenance visit. I highly recommend their services.

I traded in my old lease for a new one. This was my fourth time at Culver City Mazda and once again, I'm quite happy with the results. The process was easy and they gave me a good deal. Both Arlene and Tony were really helpful and they put me in the car I wanted. Overall, a really good experience.

Efficient and friendly oil changes and repairs every time, the videos they send you during the service are great. They were also awesome help fixing a a couple minor problems with the car interior. Definitely my go-to dealer for service in West LA!

I had an incredible experience bringing in my 2020 CX5 for its annual tune-up! Clear communication, enthusiastic customer service, excellent use of text messaging and other convenient online tools. You'd think this was a brand-new car from how well I was treated by everyone. 10/10!

Second time having my car serviced there and it was pretty good. John was the best, so shoutout to him! Really liked that they sent me videos of them working on my car. The lobby is cool with an area to do work from. Will be going there for all my Mazi needs for sure.

Took my MX5 for service and even though it is a smaller service center I was surprised by the quality service and customer experience. They even sent me a video of my cars inspection. I will be returning.

I got a nail in my tire and went in without an appointment. Not only was my tire fixed the same day, but John walked me through every step and the recorded videos are so helpful. Such a kind, helpful team and made the experience so pleasant. Couldn’t speak more highly of John and the team’s expertise!

My service advisor Jonathan was beyond knowledgeable and accommodating. Very friendly customer service and a very clean office & waiting area. Very smooth operation.

The visit was friendly, professional, beneficial, And successful. Jonathan was very patient. He returned my calls and texts and went the extra mile to show me that my coolant container was full and added a little for comfort measures. That
Is the epitome of outstanding service in representing Mazda and his own values. These acts of exceptional customer service, returning a phone call and texts throughout the day, meeting the customer and going over his concerns at the end of his shift, with kindness and patients is rare these days. Even adding a little extra cool before clocking out. This in any field is the Apex of top-notch customer service.

You see, I was scheduled to see him two days later, but because I was able to get off work earlier and rush over on the freeway, just before closing, he still helped me out.

I’ve been served by the others who are very professional, but Jonathan is the gold standard, he just doesn't know it. You should tell him and reward him.
He should be acknowledged for this. I rate him as a five star employee for Mazda. He is wise, knowledgeable, humbled, mature and sincere.

We always have an amazing experience!! I highly recommend Miguel ! Big shout out to Tony and Arlene for always taking care of my car needs.

The person who helped me, Jonathan, was terrific! A real class-act! Incredibly friendly, kept me informed about the status of my car, (and also helped me save a little money, which was greatly appreciated!)

I love and trust going to Culver City Mazda for service. They are always very thorough, detail-oriented and attentive to my needs. Scheduling again soon! Thanks Rich!

John at Culver City Mazda is great! Definitely book with him. He was so communicative, worked with me on timing of maintenance issues. He was very transparent and sincere. Made me feel safe and taken care of.

Culver City Mazda provides excellent and prompt car servicing. My service assistant, John, was great!!