Kaiser Permanente Pharmacy

Love this facility. Hours may be limited, but the convenience is worth it to me.

I took my mother here to get her medicine she was happy I didn't go in but she did have some problems there with someone saying it was anyway like I said I didn't go in I didn't experience any problems myself but customer service is what we need these days if a place doesn't have good customer service the customers won't come back are they will say bad things about any establishment money is very hard to come by nowadays so if you're doing customer service do it as best as you can and actually help customers that's why it's called customer service like I said I didn't go in but my mother you know she's 85 years old so you can't tell a 85 year old person hey it's not no one's there or It's Not Over You supposed to help him or get someone that can

They need to get their hours right. They informed me that I can come in back 5pm, but the security guard stopped me and said it was closed. He said that I might have called the Long Beach Kaiser permanente, but the call center connected me to signal hill and the person who answered said signal hill. Plus he already knew I was going to the pharmacy while I walked in because I was looking the opposite direction from the pharmacy and he called onto me before I made eye contact with him, so he knew I called 5 minutes before. Poor service

Not open at lunch time, closes at 430p. Tell me when working people are supposed to be able to get their prescription? No after hours care, only option is to drive to South Bay or Downey, won't transfer prescription to local pharmacy. 6 days of antibiotics wasted because they gave me half prescribed amount.

I agree with Baron - two weeks now and I still don't have all of my prescriptions filled. I have been on hold to try to even get the phone number directly and was given the wrong info multiple times - wasting a half a day of my time trying to coordinate without having to go to the store multiple times. They also aren't clear on the copay at check out - especially since my copay was $500 plus dollars for one of my meds. So frustrating. I filed a complaint - contacted my doctor and am on endless hold with the pharmacy as we speak. I am trying to stop the cancellation of one script while the other one is filled...

Pharmacy hours are terrible for working people. M-F 9-5? That's when EVERYONE ELSE has to work. Offer extended hours or weekend service

Terrible pharmacy, always crowded chaos. Understaffed and incompetent.