The Home Depot

I go to the pro desk all the time to get what I need very knowledgeable people. Always willing to help and load for me thank you

Paint department guy was very helpful & friendly. At checkout l believe her name was Hanna, very friendly & cheerful. Definitely an asset for your store.

Just wanted to say how much Home Depot in Ukiah has improved in customer service!! Recently Ruben has been there not once but twice on two separate occasions helping me with a screed door to loading an apple tree on my truck!! Have done my whole house renovation s with Hone depot and the experience has been wonderful. Thank you!

Sonya always greets me when entering the garden area, is friendly and extremely helpful.

I love Home Depot. Especially that they let my dog come in. He loves one of the check out girls and barks for her attention.
They are very friendly and I can find most everything I'm looking for there.

Rudy in customer service was so nice, professional and timely. Thank you so much Rudy you deserve a raise!

Had to get a lot of things couldn’t of gotten done with out Steve thanks for all your help and getting me all the fire wood

Leave it to an amazing employee to solve a goofy problem. Needed a 71" wide mini blind which they don't have. How about getting two 35" blinds? Such a super sweet guy! Self checkout was so nice when an employee asked if she could lend a hand!!!

Home Depot can be hit or miss depending on the location. This one was excellent, asked for help and found exactly what I needed. In and out with no issues. Keep up the good work! And I also appreciated that there was plenty of parking near the entrance.

Found what we needed at decent prices.

I was in Home Depot in Ukiah the other day and was looking at flooring and tile for a bathroom remodel for a friend. Paul stepped right up to the plate and offered his assistance with several questions that I had about quality of material and the application of the product. Thank You Paul, it was a pleasure talking with you.

We just couldn't of gotten out the the store the other day without the Help of the man who work's in the flooring Department,he knew where everything was and what was the better product for our project,thank you Home Depot in Ukiah, California 👍

Had my best experience at the home depot garden section at the home depot in Ukiah. The sales associate in the garden section was very knowledgeable with the plants and took us right to the area where we found our plants. She demonstrated exceptional customer service skills and was very friendly. What a difference between this home depot garden section and the one in Windsor where the sales associate demonstrated a total lack of knowledge pertaining to plants and could care less.

We usually go here for all our needs. It's a good place to shop little far to drive but that's okay it's worth i

Luv this place, got plenty of ideas and staff very friendly

Great customer service! I spent $1,200 on a log splitter for this winter only to get home and realize there was an internal mechanical defect (manufacturer problem). Now having an expensive, non-working piece of equipment sitting there I began to stress. Transport due to its size and drive speed restrictions is difficult so I decided to call ahead to ensure a return could be done. An associate named "Mel" was kind, knowledgeable, and professional and immediately reassured me the return would be handled smoothly. She proceeded to check that a matching item was available and then further informed me she was arranging with their delivery truck to not only deliver my new splitter but pick up the old one. Thank you HD and thank you Mel!

Always more then what I can get and staff needs to be more knowledgeable. They do refer people to those who know products, help with projects but not fully help, there needs to be more training. Still clean store, and nice staff Home Depot is my family in Orange always. Oh and a clearer indication of who works where might be good. With my love for projects to do myself it will always be my go to. This town sends people to Fredermans (I may have spelled that wrong) management needs to change that Home Depot should be the place to go. I have been let down with how the store is going here.

Today is September 19th, 2021
I was had an issue with how a return was done and went into the store to get it fixed and the manager Mel was amazing I know she will have no idea how much it took for me to go I to the store but she was more then helpful and made my day just a tad better. Well more then a tad better. We shared a common person that is equally amazing who works at the last store I worked at in Oregon. I love my Orange Family wishing I could go back to work with them. Today Mel reminded me of the great experiences I have had working at home depot and the staff today was amazing for the first time in the just over a year I have lived here I was asked by 3 employees if I needed help ain the 1st 5 minutes all were very happy to stop what they were doing. Unfortunately this was the very first time I liked being at the store inspite of my fear of large amounts of people. I liked seeing the progress in staff now the later shifts need work since most seem to stand in crowds often look over and go back to talking like on the 10th when I was last in the store.

MEL Thank You so much for the help today what you did was far more then helpful I wish I could do something more to show my gratitude for what you did for me today.

Every time I go here I'm impressed by how helpful everyone is.I needed to repair some tile and found them very knowledgeable about the process and got me everything I needed. I really like shopping here.

Went for a DW that was on sale. At 1st They told us that they didn't have any of the model that we wanted and we would have to wait 6-8 weeks. We told them that we lived 65 miles away. Then Alex at the loading area went to talk to Rudy in appliances. And he found one, Thanks Alex (a girl) and Rudy and all the HD folks.

Bought heavy cinder bricks, employee not only loaded them on flatbed cart for me, took me to register to make sure I got a discount for a few that had small chips, but waited for me to go get my car and loaded them in for me. Wish I could have kidnapped him to take him home to unload them. Super customer service "Christian" (not sure if I caught his name correctly)!!!