Mechanics Bank - Merced Branch

Really enjoy this team and their services!!! Downtown rocks!!

Great staff and customer service.

Friendly staff, they get to know you by name and it is almost like "Small Town Banking" is still a thing. I wasn't a fan of this branch originally but staffing changes make all the difference and everyone there now is very friendly and its FAST in and out which is important for us.

It's hard to find

Some of the staff at this M Street branch need to smile more, I avoid going inside because they're uninviting and maybe need better customer service lessons. This building doesn't stand out while driving on the busy street at all. The drive up ATM isn't convenient or safe, especially if it's dark outside. I needed cash so I got to this bank around 6pm on a Monday, they were closed, so I drove up to the ATM and put in my credentials, the 'Cash Withdrawal' button was grayed out leaving me without the option to get any money. Do they not fill the machine before closing in the evening??? They charge monthly for no deposit yet they don't provide seamless service to access that money. I will be closing my account with Mechanics bank solely based off of the service I continue to receive from this branch.

Don't like to help out there customers with disabilities bad very bad!!!

A quick visit reminded me why everybody is moving their money to credit unions. It will save you money, and you will be treated like a customer and not a suspect.

I would give this bank zero stars if I could I went there with a Robble bank check and they still charge me seven dollars to cash the check I thought that check cashing was free if cashed at the place that issued it I guess not and the girl acted like I was dumb for not knowing that I would get charge