Level Up Plumbing

This plumbing company is the best! We have used them for everything plumbing related at our house. They have a quick response and go out of their way for their services. We recently had to get a new water heater and they ended up having to move our pipes and put an electrical box in the garage. They left my garage area clean after all the work. We will continue to call them when needed.
Thank you Level Up Plumbing!!

I have hot water! Chris did an excellent getting my water heater repaired and in very short order. He showed up on time and was very tidy. Such a pleasant young man! Thank you guys - you saved my sanity.

Brian is very professional and great to work with.
He cleared his calendar to get my hot water tank up and working.
I would definitely use him in the future.

Service was great. Jona coordinated in ordering the parts, scheduling the technician and followed through. Technician Tony knew what the issue was, and was quick in replacing the parts, testing it out and fixing the issue.

Very helpful and timely appointment available. Arrived on time. Professional and friendly. Appeared to love doing what he does. Also helpful with explaining why the water heater should not be set for higher than what is recommended to avoid being scalded. He said what he would set it to and my husband said turn it higher, I said no because I did not want to be responsible for someone getting burned. He said, he could not set it as my husband suggested. It is better to set it properly as recommended to prevent burns and those living there can adjust at the tap by using less cold at the tap. My husband finally listened. Thank you!

GREAT experience with Level Up Plumbing. Our water heater was not putting out hot water. Starting with Tiffany who set everything up. She understood our needs as we are seniors and have medical issues. She sent Chris, service technician, a nice professional young man. Response was great... starting from service call to completion took less than 2 hours. Thank you Level Up! Thank you Tiffany and Chris!

They came out one hour after I called because my water heater quit working. They had it fixed and running in 30 minutes for half the price of a new one. I would recommend Level Up Plumbing to anyone who has problems with their water heater.

I had an issue with my tankless water heater having an abnormal combustion error code. A different plumbing company came out and had a look at the water heater and told me I needed a new water heater to the tune of $5k since it was now 13 years old, and it was not worth the repair. Tony from Level Up came in and looked at my water heater with me, explained what the common issues were and how to maintain the water heater. He checked the condition of the heat exchanger, flame, intake, outlet, gas flow, and ignition sequence and it was obvious he was familiar with fixing these. In this case my water heater was just fine and just needed a cleanout of the intake vents which occasionally cause the heater to throw a code. I appreciate that these guys had an honest look and didn't immediately try to sell me a new water heater. I will definitely use these guys/gals again for plumbing needs!

Tiffany, Tony and Chris were excellent throughout the entire process. Tiffany went above and beyond to make sure I had the correct water heater to fit my family’s needs. During the installation, there were several modifications that had to be made. Tony, Chris and Tiffany were awesome and really took care of me. Saying they went the extra mile for me is an understatement. I’m extremely happy with their company!!

My wife and I just purchased our first home and as you can imagine, we were very overwhelmed with all the services and renovations needed to make a home ready to live in. We purchased an older but newly renovated home that had a solid foundation but older pipe work and outdated water tank. Tiffany & Tony - the two owners work super well together and were able to efficiently educate us on the pros/cons to tank vs tankless water heater options and what new pipe work would entail. Their attention to detail and speed at which they work is next level. The technician that came out to perform the install, Chris, was fantastic and did a great job teaching us how to check the new hardware and made sure we were 100% satisfied with the work. The customer service of Level Up is one of a kind and really put us at ease with our new home! 10/10 would recommend for all your plumbing needs.

My first time using level up plumbing. My tankless water heater is leaking and I don’t have hot water. I called the office on Friday and the lady at the office is very nice and willing to help me to send the technician out on Saturday and Chris is very nice and professional even though Chris have to take times to take pictures and videos to send to manufacture to prove what the problem is so he can help me get new heater. My heater still under manufacturing warranty. My heater is not working yet but I am very appreciative Chris to help me out and explained to me and asked the office to help me out to get the new heater. I write this review to show my appreciation to Chris. Still waiting for answers from the office to know when my heater is ready to install because office have to get authorization approved for new heater from manufacture.

Level Up did an amazing job. They bent over backwards to get to our home on our schedule (which was very limited that day). Service was fast, efficient, professional and neat. Glad to have found a professional and competent plumbing company who cares about their customers. We recommend without reservations and enthusiastically!

Our tub spout was leaking and needed to be replaced quickly. We talked to Tiffany and she sent over Tony who got it done quickly and we didn’t even need to be home. It was quick, efficient and accurate. I’d highly recommend Level Up.

Level up plumbing had great customer service. I called them with a problem in our shower. We had an inspector coming out because we are selling our house. They handle the problem fast and very affordable. We will definitely use Level Up plumbing again.

Level up was referred to me by my Huntington Beach real estate agent from First Team, with a strong recommendation. I used Level Up to replace a 20 year old hot water heater in a rental property. I found Level Up to be responsive, knowledgeable, professional, friendly, and easy to do business with, particularly as an absentee property owner. Tony, Tiffany, Jacqueline and technician Michael were all top notch. Within a few days, Level Up coordinated an initial visit to inspect the failing hot water heater, provide an estimate, and complete the installation of the new AO Smith hot water heater. They provided before and after pics to document the process via e-mail, same day of installation. They accepted credit card payment via phone, which was very convenient. Their pricing was fair and market based, best I can tell. I would highly recommend Level Up for your plumbing needs.

We had a back up in our shower drain that Level Up traced all the way to our sewer main line. Tony came out on the same day and stayed to make sure the entire drain line was clear. They were exceptionally communicative, friendly and most importantly got the job done right away. They are our first call for plumbing needs!

Chris the service person who came to my home was very professional, knowledgeable and nice. My entire experience with Level Up was fantastic. Highly recommend them.

Called late Friday morning for water heater repair after the gas company tagged it hazardous and shut off the gas supply. Level up plumbing was able to assist the same day but I missed the phone call and the plumber left to another call. Called back as soon as I could and they set me up with an appointment for next morning. Tony called when he was 30 minutes out, he showed up on time, and took about 10 minutes to fix our water heater. Quick and professional. I will be calling level up plumbing for any future issues. Definitely recommend!

Level up provided professional prompt service on a Saturday when most other businesses either did not return calls or were closed. They were able to take care of the clog in our mainline. We are grateful for the prompt and professional service and would highly recommend them to anyone! A shout out to Tiffany and Tony for their support!!

Was given several companies to contact regarding a recall on our water heaters. Level up was the only company that actually had a live person answer the phone and send a tech that same evening to temporary get hot water until the parts came in which did within 4 days. Tech came right back out and replaced the recalled parts. Very professional and communicative. Have saved their number for future plumbing issues when needed. Highly recommend this company.