Gentle Genie Rug Care

Great experience with Magic Carpet Cleaners. I had 3 carpets cleaned, two wool and one synthetic. Livingston was on time with pick up and delivery, moved all the furniture, and they look fantastic! Highly reccoend this business!

They were entirely professional & personable. Our rugs are nicely restored, both color & texture. A wonderful freshness to the rooms! Easy to recommend their service.

I dropped off two rugs, which I was unsure if they needed to be clean. They were about seven years old. after getting them back, I realize they definitely needed to be cleaned and I am very happy with the results. I kept one of the rug that matches to compare and now I need to drop off this route to. They are a little far from my house, and I had to drive down and get them, but it was worth the drive, the communication was easy and even though they’re a little far from home, I will take my next rug to them

The rug looks incredible and the service was superb from pickup to delivery. We needed this done immediately, and Eric and his team were so nice to accommodate my request. Thanks a million!

Efficient , easy and professional service! My 2 area rugs came back dry and like new again! ODOR FREE too. No phony scent additives, just pure clean rugs. This is the best service for cleaning an area rug because they do it right the first time!

Polite, very knowledgeable, and they made our rug look awesome! I will definitely use them again!!

I had two rugs damaged by a roof leak during the tropical storm. Livingston from Magic Rug Cleaners scheduled a pick up within days. He explained the cleaning and repair process, and returned them on time as promised.

My ~100 year old Karastan rug came home today very clean and looking great. I think it is very important for the soap to be rinsed out completely, so that process is why I chose Gently Genie. Time will prove satisfaction with how fast dirt shows again! They even took the worn fringe off and overcast the edges that I'm very pleased with. Very accommodating with pick up and delivery also. Thank you Gentle Genie!

Livingston did a magnificent job, he was very punctual when he said he will pick up and delivered. Great job well done, the rugs look magnificent and did a great job repairing it also

My experience was exceptional from the at home pick up to delivering them back to the house.
We had 5 rugs cleaned, fringe repaired on a couple and a moth hole re-weaved and repaired.
The process was exactly as Livingston said it would be and the price was reasonable for the quality job. I would definitely recommend them.

Livingston cleaned one Moroccan rug and three oriental rugs expertly and delivered exactly on time. One oriental photographed had a stain I was not sure he could get out. He did it perfectly. Plan to send him more.

Gentle Genie Rug Care was excellent. Livingston came to my house, gave me a quote and took my rugs away. They came back sooner than he said they would and the colors sparkled again. Thanks for all the great service.

I love my clean rugs! I had my grandmothers oriental rug cleaned after40 plus years, it came out beautiful!!! The reds and blues in the rug are so bright and clean. It looks amazing. You would never know this rug is 50 plus yrs old. I also had a silk rug cleaned. Honestly, I didn’t like this rug very much. It was dull and dengue. Livingston said that it was an expensive rug ( was my father’s) and thought it would clean up great. He was so right. It looks so nice in my den, so glad I didn’t give it away.
I also loved that he will pick up the rugs and deliver them when finished. So convenient!

Gentle Genie did a great job with two area rugs that had years and years of grime. ! I will definitely use again for additional area rugs. Friendly and prompt too.

The two rugs came out beautiful. Livingston was very accommodating and helpful with moving the furniture. I highly recommend.

I received my rug with much satisfaction!!! I had pet urine and stains on my rug but after being cleaned by Gentle Genie I have no regrets!!! The stains are gone and there is absolutely no odor!!! Amazing. Thank you so much for your gentle care.

This company is the very best! Eric is extremely knowledgeable and very careful with the rugs. He has been cleaning our rugs for a very long time. We highly recommend him and his companies.

The cleaning is beautiful!
Right on time…great customer service.
Thank you.

Excellent results! My rugs haven't looked this good in years. When I dropped my rugs off to be cleaned, Livingston graciously took the time to show me around their shop and explain their rug cleaning process. My rugs were ready when promised.

Very nice people to work with but my rug repair was not at all what I expected. The rug is a Persian cut pile rug and the repair is large loops and stands out more than the original hole. I was not told they couldn't repair the rug with the same type of yarn and stitch in the rug. Very disappointed. I will need to replace my rug.

Follow-up. They went from 1 star to 5…or 4.5 to be more accurate. After hearing my complaint, they took my rug back and repaired it so well that I can’t tell where the hole was! My only complaint now is that they should have caught how horrible the first repair looked before they returned it to me. However, they have been so nice through all of this that I’m keeping them at 5 stars. Good customer service is hard to find and they truly have been so kind to work with. Thank you Gentle Genie!