Smiles West - Moreno Valley

Thank you Smiles West for your outstanding work! Everyone at the Moreno Valley office was ready to help and give their best from the moment I walked in. The surgeon was professional and took the time to discuss my options and then went on to perform the procedure very well. The staff; the doctor’s, assistants, the financial advisor and also the receptionist were helpful, efficient and friendly. Thank you! I can honestly say I am looking forward to my next dental visit knowing that I can expect the same professional experience.

I had a great experience going to Smiles. The doctor and hygienist were both very kind, funny, and informative. The dental assistant Heidi did an amazing job. Extremely professional and handled everything with care. She made my experience amazing!

If you want an office that cares and that treats like family then Smiles West Moreno Valley is it. It's like hanging out with family- at least the ones you like 😆😂. The entire office staff, the techs, the hygienists and both Dr Flores and Dr Rivera are wonderful! They ease the anxiety-and pain of going to the dentist. I will be honest, I don't care for the female endodontist's rude bedside manner but I won't let her bad attitude ruin it for the rest of the group (although, they should consider funding a replacement for her to match the awesomeness of the other Drs). I absolutely am glad we found this office, they helped my husband and now is confidence is through the roof, and I'm now on my own dental journey. The doctors and staff at SWMV don't treat you like a number or a dollar sign, they genuinely want you to feel good about yourself and care about your overall health. You are a real person to them and it shows. They remember details of conversations and even ask how our kids/family members are- by their names. They go out of their way to be the best and give the best treatment possible.
This review is true and genuinely my honest opinion. I'm a huge crybaby when it comes to dental work. They are patient with me, they don't rush and they make sure I'm ok every step. No body likes going to the dentist, but if there was an office that made it a pretty cool experience, here it is!

So very nice and helpful. Manager Taylor It's a very kind and understanding. the differences between what work you are getting done now and what can be done later. All the staff knows the family makes us feel like we're at are part of the family. And if you have any issues they are on top of it helping figure out and make sure they correct it. Would recommend..

I appreciated this dental office not being racist towards me as a black woman. Too many of these offices allow racism towards blacks to occur, but I didn't have to deal with it here . Pls continue to be an example Smiles West.

The staff was very friendly and welcoming the facility was clean and well maintained.. the dentist made my daughters feel comfortable during their visit.

The staff here go above and beyond to make you feel at easy. We all know how people feel seeing the dentist. I have been going here for years and very satisfied. I will continue to recommend this office to all my family and friends. Until next time. Happy holiday and stay safe.

My daughter had her first dentist appt here, she was a bit nervous but as soon as we got there the staff was very warm and welcoming she felt right at home. From the receptionist to the assistant, dentist and, even the back office all were very nice and attentive. I would definitely recommend to friends and family.

Smiles West is by far the best dental office I have been to. I have always been afraid of going to the dentist and get extreme anxiety. The team at Smiles West has made me feel at ease going to the dentist. Dr Rivera is the best dentist ever! He explained everything he was going to do which eased my anxiety. He was so gentle and very caring! The office manager Taylor, was so pleasant to work with. She is so sweet and seems to really care about the patients. Lupe and Serena made my visit so relaxed. They are very knowledgeable and professional!! The Hygienist Gigi is so amazing. She really cares about her patients and their overall health. She made my teeth cleaning completely painless. 5 stars for this office

My husband and I went to Smiles West recently and were totally impressed with the whole staff. We both had not been to the dentist in several years. My husband gets severe anxiety going to the dentist and I have a fear of needles which also causes dental anxiety. The staff at Smiles West were aware of our dental hesitancy and totally addressed our fears! Dr Rivera is the best dentist I have ever seen. His compassion and gentleness is above and beyond! Dr Rivera, please stay with Smiles West and I promise to follow up routinely! All of the staff was amazing. Very compassionate and professional! The Hygienist was incredible. She had to give me shots to numb me to address an issue. She used talk therapy during the injections and I didn’t feel a thing. I will never go anywhere else. Thank you Smiles West!!

A MUST READ
This place is amazing from start to finish. From the awesome staff to the cleanliness of the building and the latest advances in equipment. Just A+ across the board. And can we just mention a little about the team that work there absolutely terrific. From The amazing Dr. Rivera just an incredible man along with his incredible Hygienist Mrs.GiGi super sweet lady very knowledgeable and keep you safe and aware of whats going on at all times. also we can't forget about that team player she everywhere Ms.Serena I love her smile and helpfulness. Good social interaction with everyone. She knows her stuff yall. Now all thse people at this office are professional and amazing to be around from the front deask to the back. BUT here the thing there is 2 ladies that work there who did above and beyond the call of duty at doing there job. Listen My fear of the going to the dentist is frightening..But the way thse 2 ladies took the time to band together and make me super comfortable and very supported with there extreme knowledge about patient care was incredible. I had a phobia with one of the machines due to me being very CLAUSTROPHOBIC situation.. and they knew right away what to say and do to get me to calming down to complete the service that i needed. Absolutely amazing. If you all could have seen the way these Ladies stayed in tune with each other the whole time was there was WOW.. I'm so glad I sat in that chair. Ladies and Gentlemen the 2023 Outstanding Achievement award goes to Mrs. Taylor the office management and Mrs.Heidi the Dental Assistant these ladies are super stars.. Along with all the office crew if I didn't call your name don't worry more good reviews to come. Thank you Smile West and your amazing team. Good night everybody. I'm your boy Vic back with another amazing review I love you for friending.

I love knowing that my teeth are in good hands at Smiles West. GG is the best hygienist there is hands down. The health of my teeth are surprisingly great. I’m happy knowing that consistency pays off. Give them a chance if you are in need of a good dentist.

Very nice place the ladies in front were very nice.
The Dr. great, first time that my daughter wasn't scared of her dentist was very nice. He talked to her very step of the way, made sure she was comfortable and not scared. Great place to take your kids

I recently started going to Smiles West. I was very impressed with the office staff and especially with Dr. Ambach! Everyone treated me so good. I felt that I was well cared for. Dr. Ambach was very cool and made me feel welcomed. 5 Stars from me!

Overall excellent from the initial visit with the x rays and the tech to the final appointment for the filling with the dentist everyone in between was amazing, and helpful in every way. Thanks for awesome care!

I had a tooth that needed to be extracted by an oral surgeon, I called about six different dentist office to try to get an appointment and all the appointments are all booked up but when I called smiles West they had an appointment for me that same week. I will have to say my experience was amazing, every nurse , receptionist and the oral surgeon was nice, patient, enjoyable and very knowledgeable. They were able to give me step-by-step over the payment and try to make it more affordable for me. The Oral surgeon that took care of my tooth was quick , efficient and polite. I didn’t feel a thing. Thank you Smiles West! I have a check up with them soon.

My recent visit for a dental exam and cleaning was another pleasant experience. The hygienist is very very caring while discussing and explaining the procedure. She details your past and current dental health with suggestions for future care. Emphasis for daily personal care is stressed for continued good dental results. Also the staff from intake to check out is to be commended for their courtesy, concerning attention and of course their 'smiles'. Thank you. You come highly recommended.

It was a great experience very quick very professional I picked the right dentist that’s for sure I give them five stars you should try it

I am very super impressed with this clinic specially front desk customer service, very helpful, dentist was very helpful and make feel like I been there before, will recommend it 💯 %, thanks a lot !!!!!

I honestly love coming here, and I take my kids here, as well. The staff is very nice, they always remember me, too! I also appreciate the way everything is kept clean, which is a huge source of anxiety for me when I'm in a dentist or doctor's office.