Windsor

I wanted to say the ladies working there. Where very nice an helpful to everyone in the store. Great service. You don't see very much.

It took a while...... but finally my Daughter found a dress she can wear to the prom. She's happy, my Wife is happy, that means I'm happy.

Took my step daughter shopping for Halloween. We looked throughout the mall. Good finds here. Thank you!

Very friendly and helpful! Love the new vibe of the store!

Large Selection I wish They had More Large Sizes.

The clothes are amazing

Awesome e clothes

They don't have many formal dresses available but do have a variety of others

I love to shop at Windsor. I just don't like the fact that you always have to spend $70 to get free shipping.

Went in looking for a prom dress and tried on a few options in my interest, but the dresses just didn’t work out for me. Me and my company respectfully put the dresses back on their hangers properly and placed them on the go back rack. However, as we were leaving, we heard several comments from the workers about how long we took along with other rude remarks. As a young woman simply looking for the right dress to make important memories in, I feel that it was completely inappropriate and unnecessary for those comments to be made, as we made no mess nor were a disruption to the work place.

I have a gathering to go to tomorrow and I have been a customer of Windsor for many many years infact that is always the first place we go look for any type of dress for me and my daughter unfortunately the last time I was there with my daughter I had the most horrible experience I was greeted kindly and asked if I was looking for anything in particular and I said I have a return I'm just browsing before I could say anything else the employee was already looking in my return bag wich by this time I was already upset very upset that she did not ask for my bag and if she did it was in her hand before i could answer she grabbed and looked through it then she rudely asked if I had a receipt I snatched bag from her and said yes I do she asked to see it and I walked away I tried on two dresses the other lady in fitting room was short and bit rude to me I'm sure the other lady told her something about the situation earlier I felt uncomfortable got dressed and just made my return and left they were both short and very rude. I took everything in me to not tell them what I was thinking. If your policy is that to look through customers bags with out permission please let me know so I won't ever shop at your stores the rudeness and disrespect was incredible. She acted as if she did nothing wrong and treated me as if I was in the wrong the whole time it was incredible. Like I said I have a gathering today and your store is the most convenient for me and it's hard to think about going back rather drive farther to not deal with not just bad customer service but disrespectful employees!

We purchased a dress for my daughter to wear for her engagement photos, and when she tried it on after purchasing the dress two of the straps on the dress broke. Making the dress on wearable and when we contacted the store to see about exchanging it we were told even though we had never worn the gown and it was unwearable that their policy was no refunds no exchanges. To purchase a gown and never even be able to wear it because it falls apart just trying it on, is the most horrific customer service I’ve ever received. You should have confidence in your product enough if there’s an issue and someone has never been able to wear product from you to do an exchange. Are used to highly recommend Windsor to anyone I knew for gown choices or even clothing options. In the future I will no longer shop Windsor or recommend them to anyone that I know. Instead I will warn them against shopping there.