PetSmart

We took our dog in for what we thought was to have our fur baby put to sleep. It was an extremely stressful time but everyone was so compassionate and got us in a room immediately. The Doctor came in asked us a lot of questiones, examined Sophie thoroughly and gave us the fabulous news that she had a muscle pull in her back and she was extremely healthy for a 14 year old. She received an injection in her back and by the next morning she was running around and happy and healthy ! We have always been extremely satisfied with the care that she gets at Banfield pet hospital in PetSmart in Moreno Valley, California. If you're looking for a great clinic to care for your pet Banfield is definitely the place to go! We have been a member of Banfield for 6 years and have never been disappointed in the care that our dog gets from them. Personnel is very friendly, compassionate and very knowledgeable in pet care.

Great staff, great service. The only drawback is that there's always a long line, so please come prepared with lots of patience.

Friendly cashier, and they had a beautiful sun conure with great personality! I wish I had the kind of money to afford it!

THIS REVIEW IS SPECIFICALLY FOR THE GROOMING DEPARTMENT !!! WENDY IS THE BEST HANDS DOWN ! SHE TOOK MY 3 MONTH OLD TOY YORKIE CLIPPED HIS NAILS, GAVE HIM THE CUTEST FACIAL HAIR CUT, AND GOT ALL THE EYE BOOGERS OUT HIS EYES IN LESS THAN 10 MINUTES THANK YOU SO MUCH. NOBODY ELSE CAN TOUCH HIM‼ HES OUR BABY NOW 🥰

So friendly and always had what I need. Store is simply laid out, making everything really easy to find. And if you can't find it, the employees are awesome there and always willing to help!

I always purchase the best high quality food and other items for my pet bunny. They have good deals, sell lots of pets. Love that vista rescue comes and helps pets get adopted and they support the local animal shelter too. My bunny's always happy after I go shopping for him.

Update! Jan 2021
I purchased 2 menows, cold water fish for my son tank plus three smaller sized goldfish. Already had my 10 gal tank and Aqueon filter.

Already in love with the tank.

If you want great Customer service , see cashier Rose.
& free 14 day replacement if your fish dies . so get a per Now people.
Mask Required.

This pet smart was very helpful. Me and my family came in for an emergency with our fish and an employee rose was very helpful and understood what was going on. The building was well kept and plenty of pets to choose from.

Really good selection of dog food. I was looking for Purina One + Puppy food, and they were the only store in the area that carried it.

Great experience for the dogs 1st time. They usually go to private groomers but we were pressed for time as we were relocating to another state. Now they are in the system and they enjoyed the experience. The groomer was so kind & loving & gentle with my babies. They will return... only in Oregon now.
- Sampson & Chloe

Good place to buy pets, food anything that involves with animals. It's always clean. Nice people. Cute pets. Especially the hamsters and guinea pigs and parrots.
I haven't bought a pet from here yet but I will once I get settled in my new place.

Staff went above and beyond to make sure they had a specific size canned food in their back stock

Clean place friendly workers animals in there looked well taken care of the prices on alot of the items are way better than any other place and it was a good wholesome environment.

Staff was friendly and one even approached greeted our Husky. Very clean store compared to petsmart.

ILIANA WAS VERY CARING WITH OUR PUPPY IT WAS HIS FIRST TIME AT ANY GROOMERS AND SHE REALLY WENT ABOVE AND BEYOND EXPLAINING EVERYTHING WE NEEDED FOR OUR PUPPY, HE WAS VERY SCARED AND HESITANT AT FIRST BUT WHEN WE PICKED HIM UP AFTER HE WAS DONE HE WAS SUPER HAPPY I COULD TELL SHE TREATED HIM AS IF HE WAS HE OWN WITH CARE AND LOVE THANK YOU SOOO MUCH ILIANA WE WILL BE COMING BACK WITH YOU AGAIN ON HIS NEXT VISIT!! 10/10

Updated to five star because of great experience with grooming. Very professional, caring, and friendly staff. My husky was super happy with her time there.

I took my dog for beginner training school, I had to change classes due to my work schedule and their response was ABSOLUTELY, had a great expirience trainer Gary is very knowledgeable, has lots of patience and is caring towards the dogs.

It was one of the nicest places I have been since the country opened up. The customer service went far and be yound the best ! The service was friendly and helpful. Thank you pet smart in Moreno Valley CA! You Rock

Shout out to Rose!! Great job..She was by herself working register and also helping customers with other things. Her attitude was positive even though the line was all the way to the back were they do training. At one point started working 2 registers to get customers out faster.

Awesome...found exactly what I needed. And the price wasn't bad either.

Good store, keep their merchandise/pet food and care products stocked pretty well.