Mike Ponce: Allstate Insurance

Allstate is the best you are definitely in good hands with Allstate. I dreaded calling after an accident uninsured driver. I called three days after the accident but to my amazement Allstate took care of everything in two hours. I had the money to repair my car everything a rental it was unbelievable. I will never ever go back to auto club. Allstate is absolutely the best! In fact, the other people that were involved in this accident for switching over to Allstate. Thanks 😊

The whole staff is amazing!!!! I love Jeanette she's always so helpful an gets everything taken care of so fast.

Great customer service , they always go above and beyond , I’ve been with them for the last 4 years , love the customer service , that’s number one

Exceptional customer service! Elia Dawson did a phenomenal job and went above and beyond to assists us with our homeowners insurance. We were having a few issues with Pacific Coast insurance, who they work with, and Elia did everything in her power to make the transition from our previous insurance much more pleasant. Thank you Elia!

Elia was excellent. She looked for answers to my questions and made sure my needs were met. I have been her customer for a while now however; every time I have questions, they're met with wisdom.

Thank you Elia

I have been using their services for many many years. I have always gotten top-notch service they take care of all of my insurance needs and handle the majority of the paperwork for me. It is a complete pleasure to do business with them.

I have been with Allstate and Mike Ponce's office since the early 90's. They are always friendly and helpful when I call for questions or needing the change my auto policy. I also have my homeowners policy with them. I stick with them because of the excellent service I have received through the years.

The staff in the Canyon Crest Allstate Center were the most knowledgable, friendly and caring when I was in super stress with Allstate in New Mexico. Although Allstate does not generally work with insurances in other states they helped and took care of my problems while I waited a few minutes. I will go there from now on to make my CA policy payments. Great representatives for Allstate. IP

Always receive great service from Mike and a special shout out to Carli Harksi for her help.

Always an easy experience my direct questions always answered and never a hassle no matter who I talk to in the office everything is handled at the most professional level and right away It goes to say why I've been here for 25 years

I have been working with Mike Ponce-Allstate for over thirty years now. To this date, I have no complaints and all my experiences have been excellent. This agency has a team oriented to giving good and accurate service. I truly thank them for making my life changing insurance needs affordable and well protected. Rina Dorn Garcia

I have been insured through Allstate for over 20 years. I am very happy with the service received and the competitive prices. Mike Ponce and his staff are always very professional, responsive and very focus on your changing needs.

This office was taking good care of our insurance for years. They are friendly, patient and professional. They answer the calls quickly and always have a solution for policy updates or policy changes.

I've been with this agency for around 20 years and have always had great service. Easy to make changes to my policy via email and the few claims I've had have been settled promptly. It really is good to know that I am in good hands with Allstate and Mike and his staff.

Allstate has provided me with excellent service and helped me with my policy’s when ever I have questions. The agents are extremely helpful and attentive when speaking to. Since my first car I have had Allstate and successfully added my new car as well as other great insurance they offer.

I have rated Allstate as worthy of 5 Stars based on my and that of my wife's long experience with it in settling claims and especially since the office under Mike Ponce's direction and that of his predecessor, have proven to have my family's best interest in mind. We appreciate such attention to our needs.

I have been with Allstate for 4 years now. I have my renter's insurance and car insurance thru them. I'm also looking into pet insurance as well. My mother in law has her home and auto insurance thru them as well. Mike Ponce and his team are AWESOME! I wouldn't change insurance for anything!

Did you know Mike & Suze wear capes? They are super heroes!

Yesterday, after an accident we had a troubling experience with our claims representative and were struggling to make arrangements to get the car towed. After just one call to their office they were on the case and took care of the issue. They both leaped into action and made calls to make things happen. Thank you Mike & Suze you are the best!!!!

My own experience has been an excellent one. Quick to respond when I've needed, never had to call twice. Having been with Mike Ponce's Allstate for over 20 years I highly recommend 👍

Customer service from Regina a10 star.
She went above and beyond she helped me with my auto policy. #MikePonce should be very proud of his employees and himself. The office is staffed with knowledgeable and courteous employees.that along with excellent customer service is the reason you should be with any agent. Allstate all the way.