Pick-n-Pull

I was in dire need for a 1st car for my 16 year old son. Just by chance I ended up at PicknPull on Happy Ln in Sacramento. I met an employee named Margaret. She went above and beyond the customer service I expected. She was extremely knowledgeable and helpful, with great insight and I ended up finding the perfect car. GO SEE MARGARET FOR ALL OF YOU AUTOMOTIVE NEEDS!!!!

Your first time? The guys that work here are so helpful. Very professional and help in anyway they can to find what your looking for. It is a first come first pick off from the vehicle and lots of parts to look for. Unfortunately the car parts I needed got salvaged so fast they came in the day before and when I came in first thing morning it was down to the frame already. Good luck part hunting. Oh and make sure you bring your own tools to remove parts. Also, admission fee to enter as well.

Went by today to look for some interior parts for my Honda pilot. They had multiple vehicles that were compatible to choose from with a variety of parts left in great condition. The front desk lady Margaret was extremely friendly and helpful and Mikey even came out and made sure we had ice cold waters as its the middle of a summer heatwave. Both employees were knowledgeable, friendly and went above and beyond for us(:

Great service, Margaret who works there were super friendly and helped me with my questions . Def coming back !

I spoke with Jen from Pick n Pull call center located in Sacramento. (I went online to Clunker Junker to get quotes for my vehicle. Jen was the 1st to give a quote & was $50 more than the next offer)
She was well-spoken, super polite, and patiently waited while I collected my documents, answered all of my many questions, and gave me extra helpful tips to help make sure everything went smoothly. Jen is definitely the best call center person I have ever spoken to. I want to recognize her for being such a wonderful person to her customers. Thank you, Ms. Jen! Usually, it is a hassle to speak with call centers, but you made the experience pleasant and easy♡♡ she spoke to me like a friend, and since she sold her car the same way, was able to give the best advice.

Thanks to Jen and Pick n Pull, I was able to sell and have my vehicle towed the very next day. The tow truck driver handed us a cashiers check on the spot. I only needed to hand over the title and keys, because I had already gave all the other info like Vin, mileage, airbags, etc. to Ms. Jen over the phone on the previous day. So easy!

Very clean and well organized, easy to find relevant vehicles and the helpful staff gives you a printout with the locations of all of the relevant vehicles upon your arrival. Extensive selection, very good prices. My go-to parts place for hard to find replacement parts.

My experience was great I got everything I needed for my truck and was able to fit it in my car. That includes my front bumper, driver side front mud guard,and both of the running boards for my Durango into my v-6 Chevrolet Camaro. From Sacramento up and past Oroville

Was by far the BEST Pick n Pull that I've ever been to. Lot was clean and uncluttered. The bathrooms were clean and stocked and they had water stations to wash your hands...and yes, with good soap and paper towels!😳🤯
Every single employee was polite respectful and really helpful. Seriously I'm blown away

I've been going there since they opened it's the only Pick-n-Pull I go to all around they're awesome helpful professional I've never had one issue. All the staff are great one in particular named Margaret always goes out of her way to help me she's always telling me the deals that they'll have going on throughout the week and any issues or questions that I have she's very knowledgeable and happy to explain policy deals issues etc. always has a smile very nice person congratulations on her promotion she deservesits it.....👍💯🤍

My husband and I went in for some parts we talked to Margret she helped us out so much!! She was awesome very pleasant and we will be returning!! Thanks MARGRET!!! YOURE AWESOME!!

This location has outstanding customer service thanks to Margaret. She deserves a raise...she is the BEST!!! We will most definitely keep going back.

A nice young lady by the name of Margaret was very helpful and gave me a very big discount. I got more than what I needed at a price that was easy on my wallet. It was my favorite visit out of the two I have had.

Super good used parts. Even had the hood we needed.

Awesome people very nice and had an answer to all my questions I got the parts i wanted for my bday and they even held parts so i could pick it up the next day And they didn't get rid of them I like some of the other places I've been to. I definitely recommend checking it out

Nice customer service saw some cars

First off I'd like to say I'm a master ASE Certified Technician and I've been to many of the Pick-n-Pull locations and Randy does a fantastic job there by keeping everybody safe 6 feet apart following the necessary actions by our state and was extremely helpful on locating the vehicle for me and the pricing with accurately right down to the to the last Nut and Bolt I like to compliment him and his team for doing such a great job at this new location thank you Randy !

Update:
I had a nother great experience at this location!! Also needed some information on how to setup my row 52 account, Randy got me the information I needed quickly . Justin took great care in getting me the location of the vehicle and is very friendly ,knowable and well organized this made my 'Shopping Experience Great ' !!!!
Thanks Guys!

I took my vehicle to the Pick n Pull Sacramento location today for retirement through the BAR program. The only reason I’m leaving a review for this location is because there was one individual who stood out and made the lengthy (understandably so) experience a pleasant one. Aileigh who receives and processes the BAR program cars among several other intakes was like a light in an otherwise ordinary environment. She was kind, patient, professional, efficient, knowledgeable, and the list of positive qualities goes on. I was there for a significant amount of time, as I mentioned and yes, I witnessed her exhibiting all of these characteristics! With me and with other customers as well as with her coworkers. When I arrived to sign up, there were about 5 other people ahead of me on the list. I can’t tell you how appreciative I was with her CLEAR communication about wait time in several steps of the process. Even when she was unable to predict how long the wait would be she gave me a concise reason as to why and even offered an alternative option of trying the Rancho Cordova location which apparently has 3 associates receiving/processing while at this location, she was the only one. She wasn’t pushy trying to persuade me to go somewhere else, just informative and considerate. Ultimately, I decided to stay and take my chances, the deciding factor being that I knew even if I had to wait for hours, the rest of the process while interacting with Aileigh would be pleasant, so I stayed - and it was.
I did overhear that they had hired another person so that Aileigh wouldn’t be the only employee with that position which I was glad to hear. I truly hope she is compensated well for her time and energy and that this job brings her joy, because she deserves it. And if she reads this, I hope she knows that. (Hint hint: somebody deserves a raise!)

There is really nothing more to note about my experience. Aileigh gets 5 stars.

Clean place, friendly staff. Some of the car data was out of date, but we found what we needed. Great prices, and I'd definitely go back again. Small $2 per person entry fee.

Alot of good parts and service at register was excellent. Thanks JCORTES KEEP UP THE GOOD SERVICE.

I got a total price for my bumper and hardware for $75.00. Randy at the front desk reminded me to use my pick pull rewards card. I ended up saving over $25.00 after using it. Very professional services there too.