Vans

I had not been to the Arden Fair Mall in years! Needed to exchange a pair of Vans skate shoes I ordered on line. Loved the look and style, but they are cut differently and were too snug. Wandered into the Vans store on the 2nd floor of the mall toward Macy’s. They were very busy. It took a few minutes, but a young man greeted me and I told him what I needed. He brought out two pair of Old Skool shoes for me. I tried them on and went with the black/white ones after he was nice enough to pull another pair in a different size for me. He took my shoes up to the counter and told one of the clerks that I would be waiting. He got to me pretty quickly and even the manager came over to assist him
with the exchange. Even though I ordered on line, there was no problem returning in the store! I will be back in the future!

My first Vans ever. Had to go to the store and try these on. Thanks to all the help in deciding sizes. Loved them so much I bought two pair

Came in to buy my toddler some shoes and an associate by the name of Daniel D. Was the one whom assisted me. He was extremely kind and very pleasant. He not only interacted with me but also my toddler.
I came back a couple weeks later and returned one of the pairs of shoes he had helped us pick out and he was there to help. Again extremely pleasant and had the same upbeat attitude. I am currently 9 months pregnant and annoyed at almost everything but both times I left vans store his positive energy and spirit left me feeling full. Thank you Daniel you have made both my experiences with you amazing. Promote that guy! He is awesome.

Was here last Tuesday (3/22/22) and the young lady working came right up to me and started offering her help (I think she knew I was struggling with decision making). She searched the back for a pair of shoes I desperately wanted and they (the employees working) all thought they didn't have my size in stock. She didn't give up (although I was certain after hearing 3 other employees state, that I was pretty much S.O.L.) AND SHE FOUND THEM! 🙃😁 super sweet girl. Wish I could caught her name. Overall, good experience and I left with 2 new pairs of shoes😊

Been wearing vans since the mid 70s. Needed a pair of "dressier" looking shoes so my daughters took me shopping. Ended up with three pair.

Been to the store a couple of times now, great staff, Very friendly. Esteban always knows how to treat and help customers. They could order almost anything not stock in store.

Soph was so amazinggggg. She saw me eyeing a pair of shoes and I didn't think they had my size but she went and found them for me. Definitely made my day.

A great selection of shoes and slip one. The staff were very attentive and answered any questions I had about sizing or style. I will definitely be going back.

Excellent service and they we're practicing all safety measures . The staff was very helpful.We bought three pairs of vans for my kids.Thank you Vans store staff😊

Super impressed with the customer service! Well staffed and very professional!

They took special time with my girl who wears Ankle and foot Orthodics. They even gave Skate gear tips! Very encouraging and patient.

So helpful and friendly even though they were swamped. All associates had smiles on their faces and the store was impeccably well organized and cleanly.

My daughter loves this store but you should know that the custom shoes are not in stock....you order them online. Learnedthat today😊

Cool store in Arden Fair Mall. Very nice and friendly associates. Lots of shoes, backpacks, clothes, keychains and socks.

Love this store. Victor and Maya are the best!

Love how they are really nice and very easy to talk to. Some of the people that work there can relate to some things and good deals.

Arden Fair Mall was super packed . However, my son and I received EXCELLENT CUSTOMER SERVICE! Very rare these days

I love Vans shoes ever since I got my Motorcycle and has become a way of life for me lol

Bought a new purse and shoes, woman who helped was very nice and helpful. This is one of my favorite stores!!

This store has a good selection of shoes and clothes and has a nice asthenic and employees are nice and helpful I like it