Memory Clearance

I had a power supply go out on critical hardware and was able to reach someone in the evening who was able to confirm availability and was willing to work with me in the morning for expedited service. I wound up having to find a quicker solution than next-day shipping and they were still great to work with to cancel my order before it shipped. I will definitely keep them at the top of my list for my IT needs. Great customer service by "Sam" and follow-up from management.

Hard to find such reliable company. Really appreciate their services

Memory Clearance advertised an excellent price on some hard drives. I ordered two. Five days later I wrote asking when the order would be shipped - as they claim Fast Delivery and it was still in "Ready for fulfillment status. Received a call back immediately: "We don't have that drive but can substitute with another one." The price quoted was about 5x the one I ordered. I asked them to cancel the order. They argued "You won't find a better price anywhere else." I repeated several times over top of his talking to cancel the order. I responded by email that they could not expect positive reviews from me. This is the third one I've written so far and I'm just getting started. Communication about the mistake, non existent until I complained. Offer to substitute and meet reasonably close price, no. Advertising product you do not have without listing it out of stock, yes. Will ever shop at Memory Clearance again, no!

This business employs bait and switch pricing on items listed on their website. I called them yesterday to confirm they had an item in stock. They confirmed they had the quantity i needed in their warehouse and i was told to completed my order for the items on their website. I promptly completed the order for total Quantity of 2 of the items for $1162.26 each. my payment was processed and they sent me an email receipt for my order.

I was then contacted by email today and was told the price has been increased to $2850 Each which is more than double the manufactures MSRP of $1299! So i would have to pay more for the items I already ordered and paid for.

They decided to price gouge me on the item because its out of stock at most locations. This is false advertising and bait and switch pricing.

Do not do business with this company.