MacArthur Place Hotel & Spa

I wanted to take a moment to express my gratitude and commend Management for the exceptional work you are doing at MacArthur Place Hotel & Spa. The level of service provided by every member of your staff was truly remarkable. Initially, we had intended on staying at the Four Seasons, but we decided to deviate from our usual booking routine and explore other properties, including MacArthur Place. The welcoming and accommodating nature of your front staff instantly captured our attention, compelling us to stay for one night, with the possibility of extending our stay for a second night.

While my girlfriend had work commitments in Napa, I opted to stay back and catch up on some much-needed sleep, which resulted in me sleeping past breakfast hours. However, the outside concierge was kind enough to suggest that I take one of the bicycles and explore the local cafes and wineries, setting the tone for a wonderful day.

As a business owner who understands the significance of hiring the right people, I must commend you on the caliber of your team. Hugo and his colleague from Nepal were undoubtedly the highlights of our stay. They were friendly, intelligent, and engaging conversationalists, going above and beyond to ensure our satisfaction. Their recommendation to experience the spa and indulge in a massage was nothing short of extraordinary.

My only regret is not booking our stay for a week from now when the pool and gym facilities would have been open. Nevertheless, I am confident in your future success as it is evident that you are leading your team with excellence.

Thank you once again for the unforgettable experience.

Sincerely,

Jeffrey S

Had a great experience on my Birthday! On a spontaneous decision, we decided to make reservations. California residents get a discount, so we decided to stay in the Julia Suite. Upon arrival, valet is complimentary, and when checking in, they offer a glass of champagne.
They have done a great job remodeling the rooms. It's unbelievable that the Victorian home we stayed in was built in the 1800s. Our room was great perfectly located with a large outdoor patio. I love the heated bathroom floors.
To my surprise, the pool was still open, and their pool is heated.
We spent some time at the bar. The bartender was great. The bartender recommended some drinks that he just created they were delicious.
The following morning, I went to the spa. I got a hot stone message it was so relaxing! Prefect way to start my day.
I recommended spending some time at MacArthur Place. We will be back.

My husband and I did one of the wedding packages at MacArthur Place, and I’m very happy with our decision. It was late September and the weather was perfect.

We LOVED our room. It doesn’t feel like a hotel room because it’s so upscale and luxurious. Our room had a fire place with a nice seating area and it was very easy to start a fire. There was a big soaking tub with a little satchel of lavender and bath salts. We loved the robes. They provide the Dyson hair dryers. They spoiled us with a bottle of champagne, snacks, macarons, and nuts. There was a big BEAUTIFUL bouquet of flowers for us, which we actually ended up displaying at our wedding.

One of the best features is you can send texts to ask questions and get things delivered to your room.
The service is so fast and satisfying. For example we used it for:
-we needed to print our vows. They brought them to us in a nice folder
-We ordered breakfast room service
-We had a fork, some water, and another fire log delivered at like 1130 at night.

Unfortunately the spa was still being renovated when we stayed there but we still got a couples massage that was great. My husband said it may have been one of the best massages he’s had.

For our wedding we served food from the hotel's restaurant, Layla. We heard positive things all around about the food, but in particular our guests loved the appetizers.

The location is great because you can easily walk to the downtown area of Sonoma with lots of shops and restaurants. There's plenty of parking around but they have valet as well.

Thinking about staying at any other hotel now we find ourselves comparing it to MacArthur and it makes it so difficult. We look forward to going back for our anniversaries and especially now with the pool and spa open.

Update 2024: we’re visiting the MacArthur 2-3 times a year, now for the first time after the pool renovations are finished. Sadly, they stopped serving the welcome drinks at check in and again no recognition for being a returning guest even after years (“is this your first time visiting?”). We still like this place, but while it feels like coming home to us, this feeling is not reciprocated by staff/hotel. The new pool area needs a little more love, we liked the old lush garden style, now it’s more cement and less greenery.

Our second long weekend at the MacArthur Place and we are enjoying it so much again. This place is an absolute - not so hidden - gem in the wine country.
What we love about MacArthur:
- absolutely blissful property, everything looks beautiful and the garden is a serene place to hang out day and night (flowers, fire places, yoga lawn…)
- service, so far we only met the most genuinely kind people at the MacArthur. We love how everyone wears a headshot sticker on their shirts so you can see whom you’re talking to behind the face masks
- restaurant and cafe - great food but also the setting in the garden is just blissful, you should come for dinner or lunch even if you’re not staying here
- pool with great service and relaxed atmosphere and great drinks
What we’d love to see when we return:
- we need rental bags or totes to bring our stuff to the pool please!
- coffee in the room (wasn’t clear if it is included or not?)
- a better chair management at the pool as there are not enough deck chairs for everyone and people reserve chairs for hours without showing up
- post-Corona food presentation, we are so tired of eating pool food or room service out of brown paper bags… also a menu dedicated for the pool, like chips and guacamole or fruit or smoothies.
Thanks for having us again, we love this place!

MacArthur Place is one of those special types of hotel. You come in with high expectations and they seem to exceed them at every turn. Our experience began before we stepped foot on property. Kevin Virgo the Hotel Manager was amazing in dealing with an issue that we had (no fault of the hotel). He was professional and great at communicating. Upon check in, we were offered drinks and upgraded to one of the suites with an outdoor shower and tub. While the pool area was under construction, we didn’t miss it as we were out and about during the day. The property is also a perfect walking distance away from downtown Sonoma - enough to walk off your meal but close enough that it was the logical choice. Sad to say we are our last breakfast at the restaurant on site - it was the best meal of our trip. Wish we would have eaten there more often. Also - the coffee shop hit the spot for a morning pick me up. All in all, one of our best experiences and we will definitely be back.

I was welcomed by sparkling wine, and an amiable lady upgraded my room. The resort was just beautiful indoors and outdoors. I love the back patio and being able to have privacy. I had dinner and drinks at the bar, which was a great experience. I highly recommend this place and can’t wait to come back for the spa since I didn’t do it on this trip.

Amazing place to stay in Sonoma. I hosted my wedding at the MacArthur Place and it was beyond my expectations. Highly recommend!

Beautiful newly designed rooms, the furnitures are all custom made (I asked because I wanted to get the same bed frame). The in room appliance (hot water boiler etc), coffee, the chocolate are all amazing!! 😍 the pool is on the smaller side but just perfect and the resultant is delicious. Highly recommend!

Welcome to serenity, peaceful surroundings and implacable service. Checkout your stress and unwind. Our room was perfect, spacious with cool neutral colors that calm your soul. The rooms are like clusters of condos tucked in nicely manicured landscaping. Enjoy their spa or the pool area during the day, and at night, enjoy sitting by the fire pits. From the staff at the front desk to house keeping staff and restaurant staff, they were so friendly and attentive. The wine selection and food makes this a complete five star in every category.

Absolutely beautiful hotel! The service team is happy and engaged, and the amenities are absolute luxury!

Beautifully nestled in a side street of the town of Sonoma, this upscale resort is pretty amazing for couples, wedding events or corporate events. The grounds here immediately give the vibe of class, care and quality. There is nothing second rate here, the staff, food and amenities make me long for my next visit at MacArthur Place.

Definitely a 5 star stay. Fantastic aesthetics, with a very friendly atmosphere. Would highly recommend for a luxury stay in Sonoma.

Pros:
- Lovely, well kept rooms. We stayed in Jasmine Cottage which was spacious and beautiful
- Restaurant and bar was excellent.
- Service throughout the hotel was friendly and efficient (Miranda at Layla was fantastic)
We were particularly impressed by the Hotel Manager. He is ever present, focused on all the small details of the place, isn’t afraid to help out (we saw him collecting room service plates & cleaning a stain off the floor) and seems to be warmly respected by all the staff. The hotel is very well run and that is no surprise, given this type of visible leadership.

Cons:
- Gym is a little small.
- Drinks service at pool is limited.

Found the hotel by happenstance - stopped for a lunch at Layla and fell in love with the property. We were staying at another hotel but promptly checked out and checked in at MacArthur Place instead! The property was incredibly beautiful with plenty of winding garden paths between buildings, lots of places to sit and enjoy the scenery with swings and fire pits. The room was similarly beautiful and well decorated. Everything in the hotel feels very deliberate and thoughtful, with a perfect mix of luxury and comfort. Service was exceptional. Hands down one of our favorite parts about the visit here, will definitely come back!

What an amazing hidden gem! We had a wonderful weekend at this charming property. Really great room design and outdoor amenities e.g. the fire pits and the beautiful garden. Conveniently located within walking distance to the town center. Most importantly, the service is fantastic - everyone is so friendly. Would give 6-stars if I could!

My husband and I had a perfect stay at MacArthur Place in October 2021. We reserved a room with an outdoor shower and it was very romantic. The grounds are immaculate and they offer multiple fire pit areas that we enjoyed with our morning coffee and before going to bed at night. Service was always top notch. I had a wonder massage at their spa and we had a delicious breakfast at their restaurant, Layla. The entire experience was 5 star. We have recommended this place to multiple friends and we’ll stay here again the next time we come to wine country. Highly recommend!

Review for the spa only since we weren’t overnight guests.
This was my second visit to the spa and their amenities are a nice touch for getting out of the summer heat. My group of 4 all enjoyed our treatments and the staff we interacted with were great! The grounds are also beautiful and it was an all around peaceful afternoon at the pool and spa.

My partner and I recently stayed at MacArthur Place to celebrate my 30th birthday and it was absolutely exceptional! From the moment we stepped out of the car, the entire staff was attentive, gracious, and just overall incredible. We loved the sparkling wine upon arrival and I was very touched by the sweet birthday gift the staff left in our room.

Every bit of the property was enchanting to look at, and even more so with the holiday decorations. We stayed in the Garden Shower Suite which was really lovely despite us not being able to use the outdoor shower due to the cold and rain. The size of the suite was quite substantial and I was especially in love with the bathroom which featured an enormous shower with probably the best water pressure I've ever experienced. There were some faint signs of wear and tear (mostly on the floors), but I was very impressed with the upkeep of the room and with how clean it felt. It was also pretty fun using the newly added panels on the walls to operate all of the lights and the privacy signal!

Sadly the fitness center and pool were closed during our stay (which we will definitely be back to experience once they re-open), but we did make excellent use of the fire pits (ask the front desk for some s'mores kits ;) ). We did order room service for breakfast and dinner - the food was good, the fries were great - and stopped by the cafe in the lobby once as well (highly recommend the Gingerbread Latte during the holiday season!).

We did have one issue with our room where one of the heating/cooling vents was pointing directly at the bed where our heads were, but after texting (yes, texting!) the front desk about it they quickly sent the Director of Engineering, Ian, over to our room who fixed it in a jiffy. Thanks, Ian! Every interaction with the staff was so pleasant and I want to send a very special shout out to Sebastian and the rest of the valet team - every single one of them were incredibly helpful and friendly, and made us and our guests feel so welcomed.

Needless to say, I could not have imagined a better place to celebrate my birthday and I can definitively say that we will be back, and likely so too will our friends and family :D

My favorite hotel. Luxurious but understated rooms with decadently comfortable beds, beautiful furnishings, spacious patios. Service is impeccable, and I love how there is absolutely no tipping accepted by any staff (that's all included in the admittedly very high room rates, but you gotta splurge sometimes!). Outdoor pool is lovely, big enough to swim laps, with no significant deep end (so it's great for kids). Restaurant and bar are excellent. Parking valets are quick and efficient, and there is EV charging available (although the Tesla chargers are very slow). The main downtown Sonoma plaza is a pleasant 15 minute walk. The hotel also has bikes you can check out.

The complimentary valet was friendly when we arrived and directed us towards the spa.
Booked two of the 50min aromatherapy messages, and it was amazing. I treated my sister to a spa day for her birthday and we both enjoyed our day. Staff was very friendly and brought complimentary champagne out to us at the pool. Very clean and the locker room was stocked with hygiene items and towels. I look forward to returning.

If I could give 6 stars for this place, I would. From the moment we arrived until the moment we left, the staff exceeded our expectations in level of service. The venue was very well maintained and clean. The restaurant and café had a variety of delicious dishes, coffee and snacks. I highly recommend this hotel!