Chase Bank

Very happy I moved my accounts to Chase Bank in Sonoma after many problems with a competing financial services institution. Great customer service, very responsive, always happy to help when there's a problem. They try to say "yes" when other banks will say "no."

I love them:) Tellers range from , nice and efficient to being your friend and super helpful. They live up to the small town, everyone supports each other, feel of Sonoma.

The staff doesn't know me by name but when I walk into the branch, someone always comes to meet me.

Once again poor customer service & I haven't been to my branch in over a year!!! Sonoma branch gives you the feeling of un-needed to them. Arrogant manor. Sorry if I don't the criteria......of the area!

I tried to go and do some quick transactions before Christmas, checked the hours online and then went down finding the same hours on the door. The thing that was upsetting is there was still an hour left and no one was there. Great job!!!!

In all my years of have never received such horrific customer service. I will be moving my business to another bank as soon as humanly possible. 3.5 hours on hold will never be acceptable to me.

Worst bank ever they don't even know how to cash a check for a business account and gave me a hard time about it when the other branches do it no problem if you want to use the ATM fine I don't recommend doing anything that involves going inside the managers hopeless