TL Tillett's Automotive, Inc.

I recently had my car worked on here. Wouldn’t let anyone else touch my car moving forward. Needed a substantial amount of work and they were more than transparent and helpful in getting all the issues resolved. The staff was first class and really easy to work with. They also offer loaner cars. Which is so nice versus the dealerships that charge you daily for a rental. Can’t thank these guys enough! Recommend them over and over!

The staff are friendly, knowledgeable, & efficient. The work is done well. The estimates are accurate. The work was completed and returned in excellent condition; the front end(headlights) renewing the look and function of the car. I recommend them first Subaru service.

I have had great experiences bringing my Subaru Outback here for needed maintenance and repairs. The staff have always treated me with respect and been direct and honest about what needs to be fixed and price estimates . I appreciate their loaner cars so I can still get to work while they take care of my car. I will continue to come here for my auto needs! Thanks guys!

Was referred by a neighbor off of the Nextdoor app. Did my research on a couple of other places; however, since Tillett's does Subaru loaners! ...And for really good customer service over the phone; I chose them.
Even though my repair is costly, for the long term it is worth it. If you have a Subaru.. .choose this place. They are Nice, Honest, and understand that not everyone wants to go through the trouble of renting a rental car.
I don't have a pic to show, but all the repairs of my car are internal.

I totally trust these people more than any other group that has serviced my 2011 Outback. I feel so well connected amen care of and I am so pleased to recommend Tillet’s to anyone!! They took my car in more then once and did not change the oil cause it just didn’t need it but they still checked everything out as they would have normally and they have done that twice over the six years I have owned the vehicle. Thank you for your support and time I enormously appreciate it!

Andrea and Fernando took all the care of me when my car had issues. I was afraid of the worst case scenario. Tillets team took time to diagnose and explain to me every step along the way that the issues were and the fix solutions. I went from worried to calm and cared for thanks to these wonderful folks.
I appreciate the extra care and support thru my challenging time..

I trust Tillets to take the best possible care of my Subaru. When I have to leave it for a service or repair, it's great to have a loaner so that I can go on with my life with minimal inconvenience.

This place is the best. I trust these people with my car and in fact bought one from them. Honest capable and transparent. Tom created a fantastic business and his successors are keeping up with high standards he developed.

Tillets Automotive is by far the best Automotive Repair facility I have ever dealt with. Their service writers do an excellent job, not only taking care of your immediate concerns, but give you an indication of upcoming service needs, which helps in planning for future maintenance requirements.

Came in for oil change and found out I had a blown head gasket. Fernando was very patient while answering all of my questions and helping me to understand everything! Thank goodness checking all the fluids is part of their oil chance procedure . Fernando also showed me how to add coolant and sent me off with a quart so that I wouldn’t overheat!

I always know I can trust the team at Tillets. That’s all there really is to say that is relevant about a mechanic. But beyond that, they are helpful in the office and they have free loaners. I’ll never take my Subaru anywhere else!

Tillet's was responsive and fair. Wesley at the front desk was great to work with, very helpful. Would definitely recommend them to all Sonoma County Subaru owners. Support this family owned and operated business!

These guys are outstanding in every way. They fixed everything perfectly, the price was great, they were incredibly friendly and helpful. Don't go anywhere else, they are the best!

This was our first time using this repair shop. The staff is very friendly and professional. They finished the repair on our car in the time frame they estimated. If you have a Subaru, this is the place to go!

I have been to Tillett's twice now and they seem honest and competent. Both times the team has been friendly and professional. They recently performed a test related to a potential head gasket issue on my Forester which was super helpful. I will definitely use them again.

My Go-to Subaru mechanics , I only take mine in to them, they were recommended by a friend and I've been with them ever since. They even lend you a car while yours is being worked on, they also have used Subarus for sale. They have a good reputation for a reason. Highly recommend.

I’ve had my Subaru serviced with Tillett’s for 16 years. The service is outstanding! The staff & service technicians are thoroughly professional, knowledgeable, friendly & ever so supportive with diagnostic/service information/needs, timely service & ‘loaner’ cars if needed at no charge ( replace gas used). Absolutely a top rated car care facility!!

This is the Subaru care center and they C went beyond the normal standards of service to get my Suby road worthy again after complications with my transmission. Business has changed a lot in the last 20 years but TL Tillets is 110% customer oriented with a pleasant staff that is persevering and hardworking in their dedication to keep your car in top shape. By far the best maintenance experience I’ve had in California ever!!

5 stars for Tillet's, in terms of customer service, pricing, and quality of service. I particularly appreciate Wes. As a woman who often feels out of place at the mechanic due to my lack of car knowledge, I am not afraid to ask what feels like "dumb" questions, especially to Wes. He is patient, kind, and incredibly knowledgeable. I always leave the shop confident in what was diagnosed or fixed. Every service Tillet's has done to my car has been perfect. Thanks, Tillets and Wes!!

This shop get 5 Stars
The people there are very nice, have a very effective way of helping out with Subaru problems in less then 1 hour they let me know what was up.
1.5 hours only to change out my fuel pump, which was a major source of my used car problems.
I'm up and driving my 2003 Outback and am very grateful to have these guys on my team.
I'll be back for my next service, an annual visit for sure.
Chris Borger, 2003 Legacy Outback