Lucky

I shopped here on the weekend and the meat and seafood case looked phenomenal,everything looked nice,full,and fresh,and they actually had quite a selection to choose from
,great job ,the deli department looked pretty good and produce was nice ,I hope they keep up the good work

This Lucky Supermarket at Maxwell Shopping Center on the East side of Somoma is convenient and service is always excellent! I was looking for pasta sauce and almost as soon as I walked in the door, staff was there to help. Much appreciated!

They usually have whatever I'm looking for and at fair prices too. From the parking lot to the entrance and aisles to the restrooms they are wheelchair accessible as well as friendly. The service is always attentive and time efficient. Great sales too.

Hello All!...
For Your Information, I had the displeasure of dealing with Checker DOLORES last night 07/29/23. I was grabbing some of the change that was leftover in the automatic change dispensing tray when she swiped my hand away and said that's not your money! I was shocked at that! I said o I'm sorry so whose money is it? She just got louder and more rude saying the same thing. She finally said this money belongs to the company! I was shocked with her response as it clearly did not. She then started yelling at me and berating me in front of my daughter! I asked her for her name and at first it sounded like something else, hard to pronounce and then she said, "why you want my name" I said I'd like to know who I'm doing business with. Then berating and belittling continued as she spelled out the name DOLORES in a very demeaning way, talking to me as if I was a child! I believe that this woman had been rude to us before! So, I guess D-O-L-O-R-E-S STRUCK AGAIN! I really hope that something is done about her SERIOUS attitude problem because yelling at your customers is NEVER the right and appropriate thing to do! It was especially embarrassing because i had my 15 year old daughter with me and you want unfortunate moments like these to be an opportunity to teach your kids how to act and what, if anything, to do but I kinda froze! But we did speak about it afterwards and that is a big reason that I believe I should follow up with corporate just so they are aware as well and just so they have a written complaint on file in case they need it to establish a pattern which I can clearly see. I would appreciate it if the Store Manager would please contact me back as soon as possible.

Thank You for your Time!

Sincerely,

Jessica Barssé

What makes shopping at lucky so comfortable is the familiarity, kindness and helpfulness of the staff.

They always have fresh , beautiful flowers. I love it.

Visiting Lucky was nostalgic because they had locations in SoCal. I finally visited today and it’s was clean, not crowded, filled with fresh baked goods and organic produce selection. I’m shopping here from now on.
Local ✅
B corporation products ✅
Friendly staff ✅
Delicious muffins ✅

Staff Always So Nice Caring Great Deli Section Better Than Safeways

I have ONLY one complaint about this store. It's the substitute manager. He's a very big man who thinks he owns the store, carries around dust feathers in his back pocket & is suspicious about everything & everyone! But aside from him the rest are the BEST in the grocery world! We love Tim, Genie, Chris, & Marina!!! We go in sometimes just to say"hi". As well as sometimes 1 or 2 of them may even come out to the car to say hi to me since my lovely daughter does most of the running(I'm disabled)for our major grocery items. I'm very "LUCKY" and grateful for our Sonoma Lucky's Store! P.S. One guy that really makes our shopping sooo much easier is Chris F.~he's a bagger and a cart man & whatever else they want him to do. But he is SO nice and sweet! He helps us with just about anything we ask. Packs our Jeep just right to make it home with my crazy driving trying to avoid potholes. They make it every time. Hope he gets a promotion~he deserves it. Smile on his face always even though his parents are having health issues. What a guy! We adore Chris F.🤗

Great new store, spacious and clean. Has all the departments located within the store, bakery, deli, meat, wine and liquor, self check out lanes.

I love my checker. I always try to get in her line. She has grey hair and glasses. Very happy and personable.

Consistently clean with friendly staff. Good sale items. Good sales if you go online for offers you can use at the store.

Clean. Always find what I need/want. Accessible in store and entry/exit. Improved real food offerings. Prices are comparable.

Great store.
Very clean and I love there produce.. staff is awesome!

Great place. It's open today and the power is on. (Sunday 10/27/2019 at the time of the Kincade Fire further north.

Great employees that have been there forever!! Very friendly and always courteous!!

The people here are great and their new lower prices are great. Not the biggest selection but convenience and people make the difference

This particular luckiest is the friendliest the service is amazing the staff is helpful I can say enough about my luckies

This is a nice grocery store...the people are friendly and very helpful!

Newly remodeled clean and bright lots of additions great place to shop