Ashley Store

We went in and had some what of an idea of what we want Ron was so helpful! We told him what we were interested in and he explained how the store was set up for easy viewing gave us a few info didn’t hound us. Worked with our budget no pressure but he did so amazing we walked out with everything we wanted for the price we needed! His boss was amazing as well Mike was very friendly and helpful as well! Thanks guys for amazing service!

My family and I are new to the Redding area. We went to Ashley Furniture in search of items for the majority of our home. The entire team was wonderful however, we’d like to give special kudos to Shaun for his exceptional service. Shaun was a total professional and extremely patient with us. Furnishing a home can be a lengthy process and he was such a blessing. We are not completely finished, but will continue to make our purchases at Ashley! We have been extremely satisfied!

So it turns out Shaun of Ashley Furniture in Redding knows a lot about mattresses! You know buying a mattress can be a little frightening. But with some information from us about out sleeping habits and body aches, Shaun was able to find just the right mattress for us. And Tempurpedic is a great product with a great warranty.

And we managed to marry the mattress with the bedroom set we like. Our epic search is over!

We financed a fair price with easy terms. The store was able to work with us.

So Shaun is an informed friendly salesman. He really knows his products and how to get them into a person's life. The Redding branch of Ashley is an excellent choice.

I felt like I won the lotto with this special clearance offer that they have for this season! I extremely delighted I was able to experience this great value! I was probably one of the most excited customers! I made my day mouth for sure Thank you so much!

We walked in and were greeted immediately by Rosie. We told her an idea of what we were looking for, and she helped us shop around to figure out what was the best living room set for our family. We brought our 2 year old with us and she played with him while my husband and I were trying to decide which couch to pick. She answered all our questions and even helped us figure out if we could color match a coffee table to the couch we decided on. She is very easy to get along with, I highly recommend her if you’re looking for someone who is not only knowledgeable about what Ashley has to offer but personable and charismatic as well. We will definitely be coming back to work with her to choose a bedroom set. Thank you so much Rosie!

Now, I know this is not the Ashley Furniture norm, but I stopped in to look at items for a new local office. I was shopping for items when I was met by the store manager who informed me they were having a 90% off sale. I absolutely enjoyed each person on the team as they were helpful, super fun and funny, I laughed as they continued to bring out new treasures, so which I quickly fell in love with and purchased. This staff rocks!

I gave five stars because Kaitlynn was great. A natural at customer service. All of the help we got at the store was first class.
As for my feelings about Ashley Furniture, ONE STAR. I am infuriated that you gave out my e-mail address to a third party to get this review. I was planning to purchase the love seat to match the recliners we just bought. Now I will likely look elsewhere for it.
For what it's worth, I was planning to write a letter praising Kaitlynn to your corporate office.

We recently purchased a new couch from Ashley‘s furniture in Redding and worked with Shaun. He was great to work with, and when an issue came up, he worked closely with us to assure the best customer service. It was a great experience, and we would work with Sean and Ashley in the future! Sean and the staff at Ashley furniture went above and beyond to make sure our experience was good. This is the first time we have bought a piece of furniture at Ashley‘s.

Sean was extremely helpful and professional. He helped me design the perfect couch for my needs. I was quite indecisive and he was patient. I never felt pressured or rushed. He gave me exceptional service despite knowing I would have to purchase in another state because that is where my home is. Highly recommend talking with.

Just bought our granddaughter a beautiful bedroom set. Rosie was very polite, caring and especially helpful. We appreciated all she did for us during our selection and purchase. Thank you Rosie and Ashley's.

Rosie was amazing in her help and even came into the store on her own time when she wasn’t due to come in until the afternoon to help me with my purchase. She made the sale go so smooth and made sure I was happy. I look forward in doing more business with her.

Shaun took great care of us! Helped us determine which couch was the best option for a family with 5 adults and 4 kids under 3! Also gave us awesome advice and worked with our payment availability! Best experience I’ve had furniture shopping ever

We were just inside the door when we were warmly greeted by Lane. We asked to see the manager, Mikey who had generously donated to a fundraiser in our community, which is the reason we came to this store first when shopping for recliners. Lane and Mikey were both warm and helpful. They have an amazing selection of recliners and with the help of Lane we purchased one today. We will definitely be back and ask for Lane and to say hi to Mikey. Great shopping experience!
Bear & Carol

I was greeted with genuine smiles. I received fast and courteous assistance with no pressure. I love our Ashley's store in Redding, CA!!! The in-process renovations will make your furniture "pop." I am looking forward to seeing your finished "new look!!!" You have an excellent staff!!!

My wife and I had a great experience at the Redding Ashley Furniture today. Ignacio, the sales manager made sure that we were completely 100% satisfied before we left with our new couch purchase. We’ve been doing business at Ashley for many years now and this was by far the best one yet. Thank you Ignacio for all of your help and professionalism.

The sales man Shaun very helpful & a lot of help. The store is lucky to have someone like Shaun working there.

Shaun was amazing! I walked in and he was there to help me find a mattress. He let me try as many as I wanted to and I found one! I have never been treated as well as Shaun treated me. He was patient, knowledgeable, personable and great! When I shop at Ashley's I will definitely ask for Shaun.

We went around in almost every furniture store... trust me this is THE BEST. Lane Smith and Russell both helped us on different occasions. All staff is attentive and welcoming. They are absolutely professional and answered all our questions. They introduced us to several new features with comparisons and helped us to choose a perfect matress. I would definitely recommend it to anyone. Thanks again.

Our sales associate was Lane and he did a wonderful job of helping us get exactly what we wanted. I would definitely do business with him again in the future.

Generally speaking, I'm not a fan of the style of furniture Ashley carries. But I'm moving into my own apartment soon, and I needed a bed and a sofa of some kind. I looked online, I looked on Amazon and I visited the other furniture stores in the area. I checked prices and researched the different mattress companies. I found that Ashley offers the best quality, the best prices and the best warranties in our area. Most other furniture companies have no warranties to speak of, but Ashley stands behind their products and it doesn't cost extra! Ashley offers flexible shipping dates (my apartment is being renovated so I don't have a move-in date yet). They also offer delivery, assembly and a set-up service for one fee. All the other furniture stores I checked out had several complaints about delivery--the delivery never showed up, didn't show up in the time slot agreed on, delivered the wrong product, and were sloppy and disrespectful if they did any assembly. I don't want to fight those battles! I am super thrilled with the choices Ashley offered and the decision I made with my bed and my sofa. Shaun was the salesperson who helped me and was super easy to work with. I recommend doing your homework before you shop, it makes it so much easier!