Olympia Jeep Service Department

We very happy and grateful with Olympia Jeep. Michael and Tyler are great . They walk us through the process sharing a lot of knowledge and patience covering every single detail and answering all the questions that we had. They showed us how professional they are going above and beyond our expectations. We definitely recommend Olympia Jeep.

Jason and Jennifer did a great job in performing the diagnostics first and then getting the exact service done in ample time. I greatly appreciate. We are preparing for our trip cross-country. The truck runs great, thanks again for your excellent customer service. Sincerely Sherman Cammack.

My entire fuel system from the fuel tank, all fuel lines, injectors etc. had to be replaced due to fuel contamination on my Diesel Grand Cherokee. Note this was an operator error on my part and not a malfunction of the engines system. Jason, my service advisor, was great and responsive to every call and text I sent him. The vehicle runs like it is brand new!

Got new tires and a new windshield installed. Things went smooth and fast. Was gobies a loaner to drive while my renegade was being fixed. Would highly recommend Olympia Jeep to all my Jeep Family.

Staff here are friendly, and not at all pushy. They had exactly what I wanted and worked diligently to get me the payment I needed for my budget. It was such a pleasant experience, I definitely recommend them!!

I had accessories installed on my new Jeep today. Cody is my "go to person" when checking in and throughout the appt. He is always very cordial and helpful. Jen had my loaner car paperwork all set, so it was easy peasy too. The items install are just what I wanted and it was done in 1/2 the time I had previously thought.
( as a side note: I also bought my Jeep here and everyone was helpful and thorough)
Thank you OlympiaJeep!

Had an appt. for 2pm for an oil change. I arrived at 1:30 and they got the service done, and I was out the door by 2:30. They were quick and efficient and very friendly.

We bought our jeep here. We have had the best service in the service department. Always keeping us informed on how the progress is going on.

I have used Olympia Jeep twice now . I drive right past the local dealership to use them
They are right up front if your vehicle does not need what you think. They let you know instead of replacing unnecessary parts and costing you . Customer service is over the top. Jason the legend is my guy !

Great job on the oil change and I discovered that my Jeep needed brakes! The Jeep has over 170k miles but it looks and runs like new!!
Thanks Olympia Jeep ✔👍🏼😎

Team took extra time to understand what I needed and worked with me to achieve the best result. It was great to be heard!

I was very pleased with the service I received on my Jeep Patriot. Kaleb kept me informed from start to finish. I was even offered a shuttle ride to my home, and back to the dealership! How amazing was that! And I had an awesome driver; ms. Debbie!
A huge shout out to all who helped in getting my Rosetta' back roll'n on down the road!
Thank you, ms. Gail

Aaron and the 2 ladies in service are absolutely the best all the way around! Aaron is an incredible person polite considerate and prompt, calls when the time is given to keep me informed. The JEEP service department is one of the nicest professionals I've encountered. NO, hidden cost upfront and spot on! The mechanic working on my Jeep was polite and thoughtful. My Jeep was completed the time given. That's not all! There were no rental cars available, but not to worry Debbie will get you there and pick you up in a van provided. Might I add, deliver you on time! 😉
A BIG thank you to the 5 people that made a stressful circumstance into an enjoyable experience. 😁

Staff were very helpful and understanding of my needs. Whenever they did find something during their inspection, they brought up the issue to me, listed my options, and waited for my preference before continuing work or adding any new line items to my invoice. They were clear in explaining any issues found and patient with my questions. Overall, very satisfied.

Jennifer is a rockstar at getting me in so quick for a service. She is kind over the phone and just really really awesome! Thanks Jennifer

I came in with some odd noise coming from the suspension. Turns out the dealership we bought from didn’t torque the lift they had put on. Olympia Jeep fixed my issue quickly and I am glad they did as the issues were unsafe! I will definitely be back for all my service needs.

I like going to the Olympia Jeep service department because they always treat me like I just bought a brand new car

8/6/21 I brought in my 2018 Jeep Compass for my 50k servicing and first I want to give HUGE compliments to Kaylub in service for ALWAYS taking really good care of me anytime I am there for service, to be honest, he's the only reason I continue to come there for my service all the way from Allyn.

Second, I do have to say I am a bit disappointed in the service that was done.
I asked Kaylub to please have the techs wash and vacuum her out for me, and he made note of that and even put a note that the graphics on there won't be harmed. He asked them to please hand wash her as a precaution for my graphics.
I came back after I got the text that my service was done and (this is the 2nd time this has happened) no wash or vacuum was done at all. Kaylub even came outside with me and saw it wasn't done and had no idea why.

As I mentioned, I don't need to come all the way from Allyn for my servicing, I can take it to Valvoline or Jiffy Lube, but I continue to come there cause I appreciate that Kaylub treats me like family and that means a lot in today's world, but I don't think it's too much for a simple wash & vacuum considering I saw them doing it to others as I was leaving.

Oil Change on the car and Cody was respectful and is a nice person and kind.

Took my Jeep in for an oil change. They did a great job and took care of me quickly on a Saturday.