Fenix Parts Pennsburg (Previously Don's Automotive Mall)

Extensive stock, honest and knowledgeable staff, competitive prices, and prompt service, all add up to equal a great customer experience. The manager Sean, responded to an inquiry I had sent him via email concerning some hard to find parts I needed for an older vehicle I was working on, prior to my being able to proceed. He put me in contact with Curtis in sales. After explaining exactly what I was looking for, Curtis tracked down every part I inquired about in no time flat. We crunched some numbers, and with what seemed like a couple of keystrokes, my parts were on their way. A few days later, I was able to arrange to pick up my items from their warehouse in Pennsburg. It was right off the PA Turnpike, which was very convenient for me. Upon arrival, I appreciated being able to inspect my parts first-hand and up-close prior to payment. All were as good as advertised. I began to load up my truck, but when Ray and Craig from the shipping department realized that I was in need of some assistance getting a few of the larger items into my vehicle, they were more than happy to assist me in loading up my truck with their forklift. And I was more than happy to buy them some lunch for their trouble, as I never could've done it by myself. After they quickly insured my precious cargo was secure and well protected, I thanked them again and was headed back home. This is simply a great business model. Fenix puts a major focus on communication and customer support, while still being able to provide quality products through their expansive and ever growing inventory. And they do it all in a streamlined and timely manner. They make the whole process seamless, from start to finish. Take notes, because this is how it's supposed to be done folks. Fenix Auto Parts fires on all cylinders, from top to bottom. Thanks gentlemen. Keep up the great work. I'm certain I'll be back and be sure you are highly recommend. Much obliged.

Honest, Fast Shipping, Best Pricing on most of the parts, excellent communication.

I have been dealing with Tony for over 4 years I barely had any issues with any of their parts, and if I do they get everything taking care off right away.

Thank you Tony it was really glad to do business with you.

Thank you to Fenix Parts of Pennsburg, PA for the replacement sunroof glass and speedy, friendly service. I have the replacement part ready in two days quick and easy pick up.

Great place to get auto parts very fair with pricing and if something is not right they will fix it or work with you on the price, ask for Curtis great salesman does everything to get you what you need and fast turn around time quality parts saves me time with painting and less trips to the body shop Fenix is number one places for quality parts

The auto mall had what I needed and it was on-site:: no waiting for a day or so. Tom was helpful, knowledgeable, and it was a seamless process after arriving. The part was as stated, i like that fact that you get an invoice for your records as well as the company's- not a shady dealer or business of used parts. The price was also 100 cheaper than a local used auto parts dealer-highly recommended.

CURTIS, DEAL WITH CURTIS. Good dude!! He didn't have to do what he did for me, he could've just said sorry can't help ya. Instead he found the part and went above and beyond his scope of work for an inexpensive part. Exceptional salesman. Pennsburg, Pa location

In reading some reviews, I felt the need to reply. I could write a lengthy story about my experience with Bill Colwell but I won't. What I will write is that he was very professional, honest, and forthcoming in getting corrected an issue that was not his fault. The product was of great quality also. If in need of used parts, have no fear in contacting him!
Thanks

Great place I always deal with Tony over at Dons. He’s professional and gets me exactly what I’m looking for. I’ll highly recommend ordering your parts from here, they have parts for every make and model. When you call ask for Tony. He’ll get you what you need.

I highly recommend calling Don's for all of your automotive needs. Nikkia is the absolute best!! She can find any part that we are looking for with no problem. Her dedication to helping our repair shop locate the parts we need at an affordable price and in a timely manner cannot be beat! I find myself calling Don's for most parts these days, simply because Nikkia will help us with anything we need. Her positive attitude and fantastic work ethic makes ordering/locating parts so much more enjoyable! Thank you Nikkia for all you do!!

Had a good experience buying a transmission off of Don's. Ended up I didn't need the trany, they took it back with no questions for a full refund. Then sold me what I needed to get the job done. Nice bunch of guys willing to help!

Great service and not too expensive. They had the part I needed and it matched the color of my car so win for me. Now please do not think because they had my part that they will have what you need. They are a salvage yard so it's what ever they have in the yard. But I'm pretty sure they can help you find something.

Don's it's a great place to do business with and great quality parts. They stand behind what they sale. I definitely recommend this place. Reach out to Tony, one of the best in the business he will hook you with the best deal.

Great place very helpful and affordable! I always speak to Tony he is responsible and always finds a way to fulfill my needs when it comes to getting hard to find parts great communication. Ask for Tony strongly recommend it.

My salesman Randy S. has been very helpful with my orders and dealing with any issues quickly and making it right.

Tony was definitely a pleasure to deal with. Grateful for his knowledge and pleasant manner.

We have been buying parts engines transmissions from Tony at Dons very competitive pricing, prompt deliveries and great customer service.

Second visit here. Both were pleasant and worth the trip. Purchased auto parts excellent and at a reasonable price. Kim, my sales person was exceptional.

Very good place to purchase used auto parts. Very helpful people and good warranties.

Been dealing with Tony G. and he’s always giving top notch service. I always recommend him as a point of contact since he’s always willing to negotiate or help out with anything needed.

Excellent prices and fast service. Bill Colwell takes care of all my auto part needs at Pinebrook Service Center in Scranton PA.