Tumwater Airport Collision Center

Amazing people. So friendly and caring. They fixed my car beautifully. Steven was absolutely amazing walked me through the details and how they would fix it. I will definitely go back them for the service and highly recommend TACC to anyone that needs their car to get fixed right.

This is ABSOLUTELY the body shop to go to in the PNW hands down! With the strikes going on and parts hard to come by, it took a long time to get fixed, but Stephen kept me as updated as they were on the situation, and the minute the part came in they needed, the whole team went hands on deck and finished a really big job in a tight timeline. I am so appreciative to everyone here, thank you for the beautiful work you did, and for taking every care with my families safety and our family vehicle. Thank you for going above and beyond for us!

Such a great experience here. The employees were very transparent and friendly. They did an AMAZING job on my Mustang and made sure I was well taken care of. I highly recommend them!

I highly recommend this shop for amazing customer service and excellent collision repair services. From beginning to end it was an easy pleasent experience. Work was done ahead of schedule and my car looks brand new again.

I got into a pretty severe accident in February 2022, and I was out of a car for 5 months. July 1st I received a call from the new manager, Nick, who was VERY genuine and extremely understanding of my situation. there was some troubles that day and I was scheduled for pickup at 430. He saved me a 2 hour drive by keeping me updated on the situation throughout the day. He offered me his personal cell AND stayed an hour and a half after closing to allow me to get my car. Nick is AMAZING. He’s working hard to get things done and he made sure I was good to go. He did not let me down, Nick, you’re a rockstar! Keep up the good work.

I hope you never have to use a collision center but if you do, these guys are fantastic. Certified with Subaru and handled our extensive work so professionally and thoughtfully. Thank you!

TACC is fantastic. They got me in quickly and guided me through the whole process perfectly. All I needed to do was drop my vehicle off.
They made sure I had a rental ready to go and let enterprise know when to pick me up.
They communicated well with updates and even finished ahead of schedule. They let me know before hand that it would be done early so I didn’t have to rush to pick up.
Office staff was quick, efficient, and personable. They had all the paperwork ready to go before I walked in the door.

As far as the body work is concerned it looks great. They even repaired several dings and scratches without me asking and they were not in the area of the accident damage. I hope I don’t need any more bodywork in the future but if I do I’ll be bringing my vehicles to TACC.

I really appreciated the amazing service from TACC! Chris and Heather and everyone else were so nice and helpful!

I was in a car accident and working with my insurance to get it to a place. My agent called around to a few places that all had wait times of a few weeks! But then we called TACC and they could take me the very next day. Since it happened to be a Friday, we decided to wait until the next Monday. They were fine with that.

I got there Monday morning, Heather called car rental company to send someone over to pick me up. And then Chris and I took a look at my car. Then I left with the rental car company.

TACC sent me regular updates via text as I preferred. They had a website tool that had estimate amount and end date information. That was really helpful.

Then when it was done, I came to get my car and I paid just my deductible. They said I could leave the rental car there. So I did. I called the rental car company after I got home and they said TACC already called them!

The car accident was no fun. But TACC made the whole experience afterwards really easy and awesome. And my car looks amazing! Thank you!

They did a perfect repair of my C8 hood. Flawless attention to detail.

We had the front bumper on our Toyota. Sienna replaced. Unfortunately, the repair wasn’t done correctly, however, the new owners completely redid the repair at no charge and it looks perfect now. It was good to see them stand behind their work and make it right.

They were able to repair our car several months before the next shop was available. Our car was completed on time and looks great! After driving it for a short time, we noticed the door panel rattling. They got us in promptly, fixed the issue, and we were on our way.

TACC gave me great service and was able to get my truck in the shop in a timely fashion. (Two months sooner than other shops) They were recommended to me with high praise, and I'd recommend them to anyone needing to have similar work completed.

TACC did an OUTSTANDING job on my Jeep Patriot. I initially spoke to them on a Friday, turned my vehicle in a week later on Monday and it was finished that Friday. They blended the paint in perfectly, no issues with the insurance, and their customer service is top notch. We are very pleased with their work and would recommend them to anyone.

Nick was amazing throughout the entire process! My car was in a hit and run, hit three times from behind. My insurance was being weird about everything, and Nick kept communication lines opened, told me to call and check up on things, which I did a lot, and when my insurance decided two months after the accident that they were going to consider the car totaled, and he wasn’t going to make anything off of the work he had already done, while bummed, was polite and so helpful! I recommend them over and above anyone else out there! They communicate better than anyone else from my auto accident!

Other shops quoted me months, they took 2 weeks and back in my car and it looks fantastic. They are very professional and explained everything well. Earned a lifetime customer if i ever have another accident

Tumwater Airport Collision did an impeccable job repairing my vehicle. Most notably, the communication was top notch. Nick regularly updated me about backordered parts and the status of my vehicle which I’ve never experienced with a body shop before. Even with backorders, it took them 19 days to get my car back to me. 10/10

Outstanding repair shop. Each person communicated clearly and respectful. They did the exact job outlined. I would give more stars if I could.

Very professional. They are very full but organized. They have a nice area to wait if needed with complimentary k cup coffee selection and snacks, which is great if you have kiddos. Thankfully most of that is not necessary as they are quick to get you checked in and inquire about any needed car rentals.

Absolutely wonderful highly recommend great customer service and great at giving updates
My vehicle was done really fast plus they detailed my car it look brand new thank you so much for all your help

I had my ford focus repaired, it was done early and it looks and feels great; They even cleaned inside and outside my car!