Susquehanna Valley Harley-Davidson

I want to take a min and explain that when I make a big purchase I do a lot of research. This was no exception. I did shop at some of the other local dealers but when I came to Susquehanna Valley Harley Davidson on the recommendation of a coworker the first time it was about 10 min to closing but instead of weird looks and a bunch sighs I was treated very well was asked if I had questions and they answered all that I had and no rushing me out the door.
I came back to make my purchase and again treated very well and with respect. Kyle is awesome to deal with and had no issues trying to make the deal I wanted. (I'm sure all the sales people are great.)
When I bought the bike I purchased some aftermarket parts for it and the service department did a great job installing my parts. Also everyone I have dealt with in service has been great. I had the first service and recently had my bike inspected there and again just great service.
I have been also purchasing some of the apparel there as well and the girl who helped me was just delightful. Made ordering a few hats a simple task.
I am an honest reviewer and local guide and I highly recommend this dealership. If you are looking to purchase do not hesitate to come here.

Everyone at SVHD was very helpful and knowledgeable with my purchase. The sales team, motor clothes, financing and my favorite department-service are all there to treat you like family!!!
Happy to be back on a King!!!

We were amazed by the welcoming of the entire dealership. Very nice and knowledgeable people in every department. Michael, the finance individual, worked extremely hard to get us the best interest rate he could find. Corey, Mitch and Ken in parts and service are all top notch. Brady is young yet has the knowledge of a much more experienced salesman. We even purchased some apparel and the ladies that helped us with that were awesome. Thanks to everyone at the dealership. Keep up the great work 👍

I had the greatest experience with Ashley, Jan and Beth at Susquehanna Valley Harley Davidson. Not only were they so helpful they were fun and cheerful. Helped me make decisions on gifts and they gift 🎁 wrapped everything Beautifully. I feel like I just left a day at the spa. Great deals on clothing 👌 I definitely give a shout out to them all at Susquehanna Valley Harley Davidson 👍

Excellent service with my purchase experience. I found the bike that fit me perfectly with seat and handle bars so back comfort is great. I already knew I wanted a softail but didn’t know which one then just decide on the heritage finally.

This is the most honest dealership I have ever been to. No hidden extras, Mike was great at helping me understand exactly what I was signing and what it was for. I flew in to pick up a bike, and what I saw was what I payed with no surprises. They were extremely helpful the whole step of the process. Keeping their word and working hard to maintain that. I drove the bike home and fell in love with it. They shipped what I couldn’t carry back to me. Now every time I get on in I think back to what a great experience it was. Thank you gentleman. Best dealership in the north east!

Very friendly and knowledgeable staff. Nice facility with a great selection of everything

Everyone at Susquehanna Valley HD is extremely friendly. Jan at the front desk as you walk in greets you with a smile. Dan and sales team are knowledgable and will help you with any questions. The girls in motor clothes are extremely friendly and helpful. Service can answer any questions that you may have. Dave, the owner, has a great team working for him. We drove 3 hours to purchase a motorcycle from his dealership because of their customer service. We will most certainly be a returning customer. --Danielle and Marc

I don’t live near Susquehanna Valley HD and I first went there because we were visiting the area. When I walked through the doors and set me eyes on a new Pan American the salesman told me he would give me a “great deal”. I wasn’t looking to get anything more than a t-shirt, but a few days later I bought the Pan and they threw in a t-shirt. It was a great deal with an included service plan that would save me thousands of dollars in the future.

When I was looking to trade up for a new Pan American Dave and his team at SVHD made the process just as smooth and aggravation free as the first time. I don’t know how they saved me thousands of dollars over other dealers, but I’m thrilled they did. If you are looking to buy a bike give Susquehanna Valley Harley Davidson a look. Hopefully, you’ll be just as pleased as I am.

Everyone at SVHD make you feel part of a family. From the first time we walked into the dealership up to the purchase and leaving with the bike, we were treated like they really care. Was an enjoyable experience. Always feeling welcome.

I sold my last Harley about 18 years ago because my brother-in-law, who I rode with hit a deer. I have been thinking about getting another bike for the past few years stopping in at Susquehanna off and on. I met Brady and picked up an Heritage Classic (Silver Fortune) in May and 3 weeks later on Bike night I was talking with Mike (money guy) and I said would like a Black Street Glide. He said we just had traded one. It was a 2017 Denim Black. I ask them to run the numbers. I was not that happy at first, but Dave called me and ask what he can do to help. I explained and he made it happen. It was nice that the owner reached out and was willing to talk.

After 25 years of dreaming and wishing I was finally able to take delivery of my 1st new Harley. I've had used bikes in the past and enjoyed every moment of joy they brought me. Now with my 1st new bike, I look to many more.
The experience I had with Kyle and all of the staff at Susquehanna Valley Harley Davidson was a great one. They treat you the most respect and make you feel like family. They made my experience with my purchase relaxing and stress free. All details were left on the table and nothing was ever hidden.
If you are looking for your first Harley Davidson whether it be new or used, give them a chance to help you with yours.
You won't regret it!
Thank you to Kyle, Dave, Dan, and Mike for all of your help!!!

Sincerely,
DALE R Hite.

Purchased my 4th Harley, but is my 1st from Susquehanna Valley Harley-Davidson. I was researching a motorcycle that fit somewhere between a sportster and a Limited touring, but had some touring features and a strong engine. I looked at other dealers, and came across this beauty. Did an Inquiry chatted with Dan and settled on a price. As soon as I sat on it, It was mine. Loved the feel and it was not Top Heavy. Was a Bagger with Hard Bags, Windshield and Cruise Control, and a 114 Engine. Everything I wanted, it already had the passenger Back Rest and Luggage Rack, and a great 2400 miles. Love the Keyless operation of this Bike.

So, the Staff was more than Great. Dan and the rest of the sales staff put no pressure on me, or tried to steer me to another newer model. They were very knowledgeable and showed me every detail of the Bike.

The Parts and Service people were knowledgeable and very Professional.

The financing Staff was Great Too. Yes! I got the extended Warranty, but I wanted that and it was not pushed on to me. Did not want Tire Warranty, and that was ok, but it was offered.

Everyone there actually had a Great Positive Attitude and actually looked like they enjoyed the job and being there (Thanks for Lunch) This had to be the most positive experience I have had purchasing a Bike from any Harley Dealer. I think they had some Staff Turnover, and they are probably better off because of it.

I have removed all other Harley Dealer Sites from my Home Page and will only go to this one, so! Don't disappoint me. LOL

I purchased my very first H-D from these guys, brand new 2018 Sport Glide. The whole process start to finish was super easy and stress free. I had a great price on the bike and my trade in via email before I even got in the front doors. Dan, my salesman, is a great guy who was not pushy at all and Mike in F&I was awesome! Both were very personable and treated me like family rather than just another customer. The bike had a few issues that needed to be worked out before I signed for it and they took care of me like you wouldn't believe. I even got a thank you MVP gift bag, which was completely unexpected. The bike is great so far and I can't say enough good things about this place and its employees. I will be back! Keep up the good work!

Wow I loved the store and the workers were so friendly plus they wore these great big beautiful smiles. We got a chip for our collection that we have so my husband Paul can create a specialty wood working design and add the coin collection ❤

Awesome dealership! The staff was friendly and very knowledgeable. If you're in the market for a new or pre-owned Harley Davidson I highly recommend them

Great experience, knowledgeable, and upbeat! Jim helped out alot. 100% would recommend anyone to go and enjoy the experience there. We’ll definitely be going back later on in time to get another. Thank you for a great time and beautiful bike!

I have purchased two bikes from SVHD in the last month. My experience at this dealership from the facilities, the service department and the amazing sales staff will keep me coming back.

I normally don’t write reviews about great experiences. So here it goes… Mitch in service has made building my bike the easiest process, hands down! I had so many questions about what I wanted done to my bike. So many must haves. He went above and beyond to make sure it was exactly what I wanted. Go to him! You won’t regret it. He can help you build your bike however you want it.

I had several issues that came up when buying my bike. They promptly fixed the issues and the owner himself came to my house to take care of the issues! I'm very impressed with how the situation was handled.