SmartRoof

SmartRoof worked hard for us from the start, working with our insurance carrier. If we'd had to try to maneuver our insurance company we would have given up long ago. With our crews persistence, we now have the roof we deserved after the storm damage from last year. Thank you to our SmartRoof team for doing such a beautiful job. Our house looks like a new house.

Great experience with SmartRoof.Excellent quality of their materials and work. Quick and neat. Comunication was top notch and overall project smooth. I definetly recommend this company and have to my neighbors.

Worked with me on time line, crew showed up on time and finished job in a day. Very professional in the way they worked and answered all my questions. Always responded in a timely fashion. Would recommend them to anybody! Theodore was Great! Answered any questions I had about the process and any concerns I may have had throughout the whole process.

Smartroof did a wonderful job on my roof. Connor Miller diligently worked with my insurance company. I received the best customer service ever from Connor. He always responded to all of my calls and text in very timely manner.
I received excellent customer service from Connor. He was courteous and a pleasure to work with would definitely recommend him and Smartroof to anyone looking for a roof. Connor definitely went above and beyond which is greatly appreciated.

Great product and service from start to finish. It took me a long time to get my project going due to my HOA but the Smart roof team supported me all along the way.excellent response time to all my queries.

Once the job started things when very smoothly and the Project Manager on site was outstanding. He took care of all issues, and yes we did have an issue with the container delivery but great customer service is about what you do when there is an issue.

I highly recommend.

From the day that Connor and Joshua knocked on our door until the completion of the supplemental insurance claim, everything went smoother than we ever would have expected. The process was thoroughly explained to us and we received guidance on how to handle any situation throughout the whole process. We did not expect a project of this size to go so smoothly from start to finish. We have already discussed this project with our friends and we give your company the highest recommendation. One of the most surprising parts of the transaction was the communication we received from your company about the supplemental insurance claim that needed to be handled. We had already approved payment from the finance company for the entire project and you had your money, but when we had questions, we still received a quick response. We appreciate everything your entire team did throughout this process. We feel we must also inform you that the subcontractor (La Bendicion Construction) you used could not have been better. They were polite and professional the entire time and we were very impressed with their efforts to complete the job in 1 day and they had to finish in the rain. They did an excellent clean up job and we have not had a single nail in our vehicle tires since they left. Kudos to your whole team including Connor Miller, Joshua Burgos, James Price, Harry Von Schmidt and Thomas Lizardo. Thanks to all the staff that we did not deal with directly but we know did an excellent job behind the scenes. Thanks again for everything!

They said my roof would be done in one day! I believed them but still questioned it. I discovered that when you know what you’re doing, you do what you say! My roof was done in one day and looks beautiful! So glad that SmartRoof was the one to do my roof. Everyone along the way were very knowledgeable. Thanks for talking to my son, he’s now a believer of SmartRoof.

SmartRoof and the SmartRoof Team provided a start to finish professional, seamless service approach, execution and performance for our 2024 roof replacement project. From effective coordination with our insurance company to project design review, sequenced scheduling and highly experienced and careful installation supervised crew (from old roof removal to masterful new materials workmanship to diligent cleanup), SmartRoof representations were fulfilled culminating with the most comprehensive roofing warranty in the industry. SmartRoof certainly exceeded our expectations; thank you SmartRoof Team!
MikeL, West Chester PA

They did a wonderful job on the repairs of the Philadelphia home. They were always quick to respond and communication was easy and efficient. Tyler Jones, our representative, was excellent and reliable. Very helpful with our claim process to make sure the insurance company covered the repairs.

From beginning to end, the SmartRoof employees on my roof project - Landon, Anthony and Theodore - have been a pleasure to deal with. They were professional, pleasant, efficient and communicative. My new roof looks great and the experience was very positive and painless.

The entire staff was professional, helpful, and thorough.
Great craftsmanship, fair price, and clean work area.
I have received many complements from my neighbors.

We were very happy with the entire smartroof process from start to finish. Our project consisted of new roof, siding, gutters with guards and downspouts. Tom advocated on our behalf with our insurance company to thoroughly show and document all the damages to our home. The designer was professional and accessible. He was able to walk us through the entire project, all the material options and produce a plethora of renderings for us to choose from. Lastly, the crews and smart roof’s project manager Theodore worked hard to get our project done in a timely manner, despite a few weather delays. I would highly recommend their services.

Pleasantly surprised and blessed this morning by two men with SmartRoof who stopped by to shovel and salt the sidewalks of my daughters home simply because they are working on a house in the neighborhood and wanted to help out the community. They have no idea how much this random act of kindness has blessed us today. Thank you! When the time comes that our family thinks of solar we will first think of SmartRoof!

The SmartRoof company team stayed in touch with me all the way from the initial contact till the end of the project. Company representatives worked with me from the moment they documented and filed initial claim with my home insurance. They met with me to present available roofing options and guided me through the entire process helping me select best materials etc. Once the project date was scheduled their project crew arrived early, protected surrounding area and immediately started working on my house roof. They worked diligently and accurately. After work they cleaned up the area completely before they left. All was handled in a very professional manner and was supervised by their team leader and the project manager who kept me updated on progress throughout the day. The next day the manager did a final inspection of work and double checked the area with the magnet sweeper for any nails that might have been missed during initial cleanup. He also documented the final work to submit it later to my home insurance company for payment. Overall it was a very good experience and stress free. SmartRoof team members know their job and are good at whatever they are assigned to do. They are responsive and make sure that customer is happy. There were no surprises and the final bill was exactly as it was estimated on the first day. I highly recommend their services if you are in need of a roof work or possibly looking for a green energy solution.

The entire team was great to work with. Harry was on top of things. Appreciate you all and I will recommend your services to friends and neighbors.

Every detail was impressive. My experience far exceeded in both customer service and attention to detail.

From the initial consultation with Jacob Wilhelm to the design process with Anthony Flores and the installation with Theodore DeHaven, all aspects of their involvement with the process of putting a new roof on our home has been exemplary from all three of these gentlemen from SmartRoof. They answered all questions that my wife and I had in a timely and thorough manner and made the entire process stress free and worry free. I appreciate that they were so accessible and personable at all times. SmartRoof is fortunate to have employees of this stature as their commitment to service and quality are the hallmarks of what makes a business successful. I believe all 3 of them deserve to be rewarded with an all expense paid trip to Walt Disney World with their families! Thank you for all your hard work on our behalf. Sincerely, George & Elaine Greza / Doylestown, PA.

It was great experience to have SmartRoof team do the roof replacement project.
Theodore Dehaven my field supervisor was great with explaining the process and kept me in loop and answered all my questions.

Peter Marion was the Technician who came to my house to repair a few loose shingles. In addition Peter did a full look over of my roof and gutters and made a few adjustments to improve the water flow off my roof. I feel Peter did an outstanding job on my roof and went above and beyond what the service call was about. Peter was also very knowledgeable with regards to my roof and very personable and approachable regarding the many questions I had. All and all I was very pleased with Peter’s service call!

All the SmartRoof guys were great. They inspected my roof for damage after a heavy hail storm. The roof needed to be replaced. They spoke to my insurance company to get the claim approved. And they coordinated everything from there.

They were very professional. All the area around my house was respectfully protected during the work, which was important to us. Our site supervisor was Theodore. He was outstanding. He even came back one more time the next morning after the job was complete, simply to inspect everything and make sure we were satisfied with everything. Excellent work on his part.

The entire job was done efficiently. The dumpster was delivered one day. The roof was replaced over the next two days. The work was inspected. Then the dumpster was removed. We are very pleased.