Big Lots

I had the pleasure of meeting an employee on my recent trip there. This young lady named Brettlyn, was so helpful and made my shopping experience so much smoother. She went above and beyond to help me find the perfect gift for my Great Aunt’s 90th birthday. I witnessed a disgruntled customer rudely attack this young lady for issues that were not the fault of the employee. Brettlyn handled the situation politely and deescalated the situation to a calmer matter. I have worked in customer service before and know that can be a challenge. Her customer service skills are exceptional and I hope that your company keeps her around for years to come. I would gladly drive to this location again, just to have the assurance in knowing I will be taken care of.

The cashier brettlyn was so helpful and beyond friendly to be around! Thanks for all your help & keep up the good work!

First, the store was clean and not cluttered. I dislike going into some Family Dollar and Dollar General stores because you can barely walk around.
Although I didn't spend a lot of time in the store, they appeared to have a nice variety and selection of goods. I particularly like their jewelry section. They have hypoallergenic jewelry for $4 and $5 dollars.
The customer associates were very friendly.

I always love to see what new items they've found. They have a great seasonal section that doesn't let you down. I also that they aren't shy about calling for backup cashiers.

Today I had the most helpful cashier at the Indiana,Pennsylvania location. She assisted me in using my rewards I had available to me. Her kindness saved me over 30 dollars on my order. She didn't have a visible name tag on or I would have gave her some recognition. She was a colored girl with a warm smile.

I hadn't been in here for quite a while, so I was impressed to see how much they had improved the store. Very clean, good prices on a lot of great products. Worth the stop.

Always find something I need. Good prices and great customer service

I cannot speak highly enough of the super nice ladies back in the furniture department. They are really patient, kind, and funny. They're really good at what they do and my entire review for this location is based 100% on the fantastic service I got from them when buying ALOT of furniture on short notice when I had an unexpected move. If you're on a budget and need some bigger pieces in the Indiana area, this should be a really good option for you.

I love going to big lots I bought a futon there it's like a couch they have nice furniture there to

I always forget about this place and I'm always blown away by the prices.

Lots of different items. Price is good. The environment is very nice ands the workers are very kind

We called ahead to make sure they had an item we looked for at other Big lots and asked if any other big lots had that item and they said no. So we called ourself. They had 3 of what we wanted they put it back for us with our name on it. And picked it up that night. The ladies helped us put it in the truck even talked to us for a little bit. Thank you Indiana Big Lots! Much appreciated!

1. This store is very organized
2. The staff are courteous
3. The store is very clean
4. Always has shelves neatly stocked

This is an all around great place to shop

Stopped in to see a nice selection of furniture options and was also surprised to see they have a real nice Halloween display..

Like this store waaaaay better than walmart! They took Covid seriously so I felt safer shopping there. I love the 4th of July offerings.

The store is undergoing a remodel and so far it looks amazing. The staff are always kind and seem like there in a good mood always nice to stop by and look around.

We had a great experience here. We had a couple issues with a couch we bought here and they ended up taking it back no problem. The manager there is a great guy! Thank you!

Love this store!! Great place to shop for your home. The employees are wonderful and very helpful, too.

Nice clean store. Staff are very friendly and helpful. Great variety of furniture. Lots of seasonal stuff

Nice selection of different items and always a great holiday selection.